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Long Tripmighway Maintenance Schedule -- GasolineEngcI
0 Vehicles With GVWR Above 8,500 Ibs. Only: Inspect shields and underhood
insulation for damage or looseness. Adjust or replace
as required.
This is a Noise Ernissiorz Co?ztrol Service. Applicurble orzly to vehicles
sold in
the United States.
0 Rotate tires. See “Tire Inspection and Rotation” in the Index for proper
rotation pattern and additional information. (See footnote
+.)
97,500 Miles (162 500 km)
0 Change engine oil and filter (or every 12 months, whichever occurs first).
0 Lubricate chassis components (or every 12 months, whichever occurs first).
0 Check readfront axle fluid level and add fluid as needed. Check constant
0 Rotate tires. See “Tire lnspection and Rotation.’ in the Index for proper
An Emission Control Service.
(See footnote #.)
velocity joints and axle seals for leaking. (See footnote ‘%‘:’.)
rotation pattern and additional information. (See footnote +.)
DATE
MILEAGE
1 SERVICED BY: I
7-37
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Long Tripmighway Maintenance Schedule -- Gasoline Engines I
100,000 Miles (166 000 km)
0
0
0 0
Inspect spark plug wires.
An E~nission Control Service.
Replace spark plugs.
An Emission Control Service.
Change automatic transmission fluid and filter if the vehicle’s GVWR is over
8600 lbs. or if the vehicle is mainly driven under one or more of these condi\
tions:
- In heavy city traffic where the outside temperature regularly reaches
- In hilly or mountainous terrain.
- When doing frequent trailer towing.
- Uses such as found in taxi, police or delivery service.
Manual transmission fluid doesn’t require change.
If you haven’t used your vehicle under severe service conditions listed
previously and, therefore, haven’t changed your automatic transmission fluid,
change both the fluid and filter.
Manual transmission fluid doesn’t require change.
Inspect Positive Crankcase Ventilation (Pcv) valve.
At7 Emission Control Service.
90°F (32°C) or higher.
DATE
MILEAGE I SERVICED B’
7-38
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Page 409 of 452
1 Long Tripmighway Maintenance Schedule -- Gasoline Engines
150,000 Miles (240 000 km) DATE
Drain, flush and refill cooling system (or every 60 months since last service,
Inspect hoses. Clean radiator, condenser, pressure cap
and neck. Pressure test
the cooling system and pressure cap.
An Emissim Control Sc~l-~?ic.r.
whichever occurs first). See "Engine Coolant" in the Index for what to use. MILEAGE
7-39
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Page 424 of 452

For prompt assistance, please have the following information
available to give
the Customer Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top
left of the instrument panel and visible
through the windshield.)
0 Dealership name and location
Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call
us so we can give your inquiry
prompt attention. However,
if you wish to write GMC,
address your inquiry to:
GMC Customer Assistance
3 1 E. Judson Street 1607-04
Pontiac, MI 48342-2230
In Canada, write to:
General Motors of Canada Limited
Customer Comlnunication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L 1 H 8P7 Refer to your
Wmanty and Owner Assistance Information
booklet for addresses
of GM Overseas off'ices.
When contacting GMC, please remember that your concern
will likely be resolved in the dealership, using the dealer's
facilities, equipment and personnel. That is why we suggest
you follow Step One
first if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing,
or speech-impaired and who use Text Telephones
(TTYs), GMC has TTY equipment available
at
its Customer Assistance Center. Any TTY
user can communicate with GMC by dialing:
1 -800-GMC-8583. (TTY users in Canada can
dial 1-800-263-3830.)
8-4
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Del~m? Trip Routing: Custom-made, computerized
maps using the most direct or scenic route are provided
free
of charge. Maps include points of interest and list
GMC dealers along the route. Trip Routing also includes
a national hotel discount book and a book
of coupons.
State and local maps available upon request. Please
be prepared to furnish your Vehicle Identification
Number
(VIN).
Trip InterrLtption Assistonce: GMC will reimburse any
reasonable trip interruption expenses (up to $500.00)
when directly associated with warranty disablement. Trip
Interruption service covers expenses such as meals and
overnight lodging
if vehicle disablement occurs at least
150 miles (240 km) from your home or rental property.
Please Note: you will be required to obtain prior
approval from GMC Roadside Assistance and pay for
expenses at the time
of disablement. Original receipts
should be submitted to GMC Roadside Assistance for
reimbursement. A service representative will provide
assistance when you call. The Roadside Assistance services listed are available
to
retail and retail lease customers operating
1998 GMC
light duty trucks for a period of 3 years/36,000 miles
(60 000 km). All services must be pre-arranged by
GMC Roadside Assistance.
Over-the-phone assistance, such as providing the name
of the closest dealer or minor technical advice, etc., is
available to all owner/operators
of GMC trucks,
regardless
of vehicle or mileage.
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Just dial GMC Roadside Assistance at
1 -800-GMC-8782 (1 -800-462-8782, Roadside
Assistance prompt) to reach a qualified representative
who can assist
you.
Your Roadside Assistance representative will ask for the
following information when your call is received:
Vehicle Identification Number (VIN)
Name and home address
Telephone number and location from which YOLI
Location, license plate number and color of your
Mileage of vehicle and description of problem
are
calling
GMC truck
Roadside Assistance is available
23 hours a day, 7 days
a week, 365 days a year, including weekends and
holidays. Should you have any questions about roadside
assistance, call the GMC Roadside Assistance Center or
contact your dealer.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer
or call
1-800-268-6800 for emergency services.
a-7
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the
District of Columbia. Canadian owners refer to your
Warranty and Owoer Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation
in this program.
Both GMC and your
GMC dealer are committed to
making sure you are completely satisfied with
your new
vehicle. Our experience has shown that,
if a situation
arises where
you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of
the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, GMC voluntarily participates
in BBB
AUTO LINE. BBB
AUTO LINE is an
out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free of charge to customers
who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number,
or write them at the
following address:
BBB
AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address,
YOLK Vehicle Identification Number (VIN)
and
a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
8-9
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