Courtesy Transportation
To Buick Motor Division, Quality Means Service -- and
service means “keeping you on the road.”
Included with your Buick new car warranty
(3 years/36,000 miles (60 000 km), whichever occurs
first),
is Courtesy Transportation, a program which
will provide Buick retail and lease customers with:
Reimbursement toward a loaner vehicle, courtesy
of Buick Motor Division, up to
$30 a day (five
days maximum) for vehicles requiring overnight
warranty repairs. Also, reimbursement up to $30 a
day (five days maximum) may be available for the
cost
of a rental car, bus or even a cab.
0 A free one-way shuttle ride or vehicle pick-up from a
location up to
10 miles (1 6 km) from the dealership
is available for those whose vehicle only requires
same day warranty repairs.
NOTE: All Courtesy Transportation arrangements
will be administered by your Buick dealer
service management.
Courtesy Transportation is Buick’s way
of extending the
Premium Service you’ve come to expect from Buick
and its over
2,800 dealers. Please review the Courtesy
Transportation glove box card contained in your vehicle
or consult your Buick dealer for details. Because
of uncertain availability, it is frequently not
possible to provide customers with the same model
loaner vehicle (including optional equipment) as the
vehicle the customer owns or leases and has brought in
for warranty repair. If a loaner vehicle is required, please
consult your dealership for complete program details
and loaner car availability in your area.
Some state insurance regulations make it impractical
to rent vehicles to people under
21 years of age. If you
are under 21 and have difficulty renting a vehicle, Buick
will reimburse you up
to $30/day, for any documented
transportation you receive. Please consult your dealer
for details.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation program. Please consult your dealer for details. The Courtesy Transportation program
is available only in the United States and Canada.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
Buick reserves the right to make any changes or
discontinue the Courtesy Transportation program at
any time without notification.
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REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition
to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1 G 3 52
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-52 1-7300, or write:
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
Buick Motor Division
Customer Relations Center
902
E. Hamilton Avenue
Flint,
MI 48550
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