1997 PONTIAC PONTIAC phone

Understanding Radio Reception
FM Stereo
FM stereo will give you the best sound. But FM signals
will reach only about 10 to
40 miles I( 16 to 65 km). Tall
buildings or hills can interfere with
FM signals, causing
the sound to come and go.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other.
AM can pick
up noise from things like storms and power lines. Try
reducing
the treble to reduce this noise if you ever get it.
Tips About Your Audio System
Hearing damage from loud noise is almost undetecrade
until
it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to
your hearing. Take precautions by
adjusting
the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to
do
it properly. Added sound equipment may
interfere with the operation of your vehicle’s
engine, Delco radio
or other systems, and even
damage them. Your vehicle’s systems may
interfere with the operation of sound equipment
that
has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure
to check Federal rules
covering mobile radio and telephone units.
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Care of Your Compact Discs
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust.
If the surface of a disc is soiled, dampen a
clean, soft cloth in a mild, neutral detergent solution
and clean it, wiping from the center to the edge.
Be sure never to touch the signal surface when handling
discs. Pick up discs by grasping the outer edges or the
edge of the hole and the outer edge.
Fixed Mast Antenna
The fixed mast antenna can withstand most car washes
without
being damaged. If the mast should ever become
slightly bent, you can straighten it out
by hand. If the
mast
is badly bent, as it might be by vandals, you should
replace
it.
Check every once in a while to be sure the mast is still
tightened to the rear quarter panel.
Backglass Antenna (If Equipped)
Your AM-FM antenna is now integrated with your rear
window defogger, into your rear window. Be sure that
the inside surface of the rear window is not scratched
and that the lines on the glass
are not damaged. If
the inside surface is damaged, it could interfere with
radio reception.
Because this antenna is built into your
rear window,
there
is a reduced risk of damage caused by car washes
and vandals.
If you choose to add a cellular telephone to your
Pontiac, and the antenna needs to be attached to the
glass, be sure
that you do not darnage the grid lines for
the AM-FM antenna. There is enough space between the
lines to attach
a cellular telephone antenna without
interfering with
radio reception.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But
it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast
rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
I NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
I
Some Other Rainy Weather .-r~s
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have
your view restricted
by road spray.
~.
Have good tires with proper tread depth. (See
“Tires” in
the Index.)
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Section 8 Customer Assistance Information
Here you will find out how to contact Pontiac if you need assistance. This section also tells you how to obtain service
publications and how to report any safety defects.
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Pontiac Cares Services
What Makes up Pontiac Cares?
Customer Satisfaction Procedure
Customer Assistance Information
Address for Writing to Pontiac
Assistance
for Text Telephone (TTY) Users
Pontiac Roadside Assistance
Phone Number for Roadside Assistance
Canadian Roadside Assistance 8-8
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Pontiac Courtesy Transportation
BBB Autoline Information
Warranty Information Reporting Safety Defects to the United States
Reporting Safety Defects to Canada
Reporting
Safety Defects to General Motors
Ordering Service Publications in Canada
How to Order Service Publications
Order Form for Service Publications
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Pontiac Cares
?
Y
d
With PONTIAC CARES, you are never more than
a phone call away from having your concern taken
care of.
The PONTIAC CARES philosophy and elements are
designed to make
you realize that Pontiac recognizes
you
as a valuable customer, appreciates your purchase
dlecision,
and is dedicated to taking care of the most
important person
... YOU! PONTIAC CARES is: A
valuabl'e feature that comes with every Pontiac, a feature
that offers a multitude
of benefits that can give you
safety, security, comfort and convenience.
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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us so we can give your inquiry
prompt attention. However, if you wish to write Pontiac,
address
your inquiry to:
Pontiac Customer Assistance Center
One Pontiac Plaza
Pontiac,
MI 48340-2952 In
Canada, write to:
General Motors
of Canada Limited
Customer
Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses
of GM Overseas offices.
When contacting Pontiac, please remember that your concern
will likely be resolved in the dealership, using the
dealer’s facilities, equipment and personnel, That is why we \
suggest
you follow Step One first if you have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Pontiac by dialing: 1-800-833-PONT. (TTY users in
Canada can dial 1-800-263-3830.)
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Pontiac Roadside ._ istance Program Security While You Travel
1 -800-ROADSIm (1 -860-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service
is
intended to provide you with peace of mind as you
drive in the city
or travel the open road.
Pontiac's Roadside Assistance toll-free
number is
staffed
by a team of technically trained advisors, who
are available
24 hours a day, 365 days a year.
We take anxiety out of uncertain situations by providing
minor repair information over the phone or making
arrangements to tow your vehicle to the nearest
Pontiac dealer.
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We will provide the following services for
3 year/36,000 miles (60 000 km), at no expense to you:
Fuel delivery
Keys locked in vehicle
0 Tow to nearest dealership for warranty service
Change a flat tire
Jump starts
Courtesy Transportation -- See Pontiac Courtesy
Transportation section for details
We have quick, easy access
to telephone numbers of the
following additional services depending on vour needs:
Hotels
Glass replacement
Rental vehicle or taxis
Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac’s comprehensive warranty. However,
when other services are utilized, our advisors will
explain any payment obligations you might incur. For
prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
0 Mileage of vehicle
0 Vehicle Identification Number (VIN)
Vehicle license plate number
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when in Pontiac’s
judgement the claims become excessive in frequency
or
type of occurrence.
While we hope that you never have
the occasion to use
our service, it is added security while traveling for you
and your family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance
-- 1 -800-ROADSIDD
or 1-800-762-3743.
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