
Oldsmobile Roadside Assistance
Program Features and Benefits
The Oldsmobile Roadside Assistance program means
help
is just a toll-free call away -- 24 hours a day,
365 days a year.
Courteous and capable Customer Assistance Advisors
are on-call to provide
you with prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1 -800-442-OLDS (6537) is the one number to call
for assistance
in the United States. Trained Customer
Assistance Advisors, on-call to render assistance to
Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take
your request for an Oldsmobile
computerized
trip routing or simply answer any
questions the Oldslnobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is
fully staffed and operational
24 hours a day, 365 days a year.
Who Is Covered?
Oldsmobile Roadside Assistance COV~TS all
1997 Oldsmobile vehicles.
Coverage is for the Oldsmobile vehicle,
regurdless oj'
the dtaiwr, and is concurrent with the Bumper to Bumper
warranty period.
Oldsrnobile reserves the
right to limit services or
reimbursement to
an owner or driver when in
Oldsnwbile's judgement the claims become excessive in
frequency or type of occurrence.
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Courtesy Transportation
We’re here to help. That’s why whenever your
Oldsmobile
is undergoing any Bumper to Bumper
Warranty service, we’ll make sure you don’t end
up
stranded at the retail facility. It’s called Courtesy
Transportation and it’s our way to make sure you’re able
to get out even when your car is in. For same-day
service, we’ll give you a one-way shuttle ride
of up to
10 miles. If your vehicle requires overnight warranty
repairs,
we’ll provide a loaner car or reimburse you up
to $30 a day for the cost of alternate transportation -- a
cab, a bus or even
a rental car if necessary. Having your
car serviced
is rarely convenient, but with Courtesy
Transportation, at least
you’ll be able to get where you
need to
go, whether it’s here, or there. Some
state insurance regulations make
it impractical
to rent vehicles to people under
21 years of age. If
you are under 21 and have difficulty renting a
vehicle, Oldsmobile will reimburse up to $30/day
for documented transportation
you receive. Please
consult your retailer for details.
For warranty repairs during the Complete Vehicle
Coverage period
in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
retailer for details. The Roadside Assistance program is
available only
in the United States and Canada.
8-6
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REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect,
you should immediately notify
Transport Canada,
in addition to notifying Genersl
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KIG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in
a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O.
Box 30095
Lansing, MI 48909
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L
1 H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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1997 OLDSMOBILE SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book
and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 OLDSMOBILE
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE: $40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended
to provide basic operational information about the
vehicle. The owner’s manual will include the Maintenance
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet.
RETAIL SELL PRICE: $1
5.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $1
0.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model
GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only (VISA-Mastercard-Discover)
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ORDER TOLL FREE Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
(NOTE: For Credit Card Holders Only) service. If further information is needed, wrlte to the address s gn own below or call
(Monday-Friday 8:OO AM - 6:OO PM EST) information within 30 days of delivery. On returns, a re-stocking fee may be applied 1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
NUMBER
9
9
7
" I I I I I I
S
H
I
P
T
0
NOTE: Dealers and Companies please provide dealer or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside USA. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER'S NAME) (ATTENTION)
(STREET
ADDRESS-NO P.O.
BOX NUMBERS)
(CITY) (STATE) (ZIP CODE) DAYTIME TELEPHONE
NO. 0
AREA CODE
P
A
Y
E
N
T
Check or Money
Order payable to
Helm, Inc.
(USA funds
only - do not send cash.) .
Mastercard
0 VISA
Discover
TOTAL MATERIAL
Michigan Purchasers
add 6% sales tax
U.S. Order Processing $5.00
Canadian Postage
(See Note Below)
GRAND TOTAL
Account
Number:
ml
Expiration m ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE I
GM-OLD-ORD97 '(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.) Note to Canadian Customers:
All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in US. funds. To cover Canadian postage, add $1 1.50 plus the US. order processing.
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GloveBox .................................... 2-35
Gross Axle Weight Rating
........................ 4-42
Gross Vehicle Weight Rating
...................... 4-42
GVWR
....................................... 4-42
Halogen Bulbs
................................ 6-30
Hazard Warning Flashers
.......................... 5-2
Head Restraints
................................. 1-5
Headlarnps .................................... 2-31
Bulb Replacement
............................ 6-30
Highkow Beam Changer
...................... 2-26
On Reminder
................................ 2-32
Wiring
..................................... 6-54
Hearing Impaired. Customer Assistance
.............. 8-4
Heating
........................................ 3-3
Highway Hypnosis
.............................. 4-36
Hill and Mountain Roads
......................... 4-36
Hitches. Trailer
................................. 4-47
Horn ......................................... 2-24
Hydroplaning
................................ 4-32
Hood
.......................................... 6-6
Ignition
Positions .............................. 2- I 2
Inflation. Tire
............................. 6-37. 7-39
Inside Day/Night Rearview Mirror
................. 2-34
Inspections Brake System
.................... ......... 7-44 Drive Axle
.................................. 7-44
Exhaust Systems
............................. 7-43
Front Drive Axle Boot
......................... 7-43
Radiator and Heater Hose
...................... 7-43
Steering
.................................... 7-43
Suspension
.................................. 7-43
Throttle Linkage
.............................. 7-44
Transfer Case
................................ 7-44
Instrument Panel
............................... 2-48
Cleaning .................................... 6-47
Cluster
..................................... 2-50
FuseBlock
.................................. 6-55
Interior Lamps ................................. 2-33
Jacking Equipment
............................. 5-22
Jump Starting
................................... 5-3
Keyless Entry System
........................... 2-6
Keys
.......................................... 2-2
Labels Certification/Tire
............................. 4-42
Fuse ....................................... 6-56
Safety Belt
.................................. 1-45
Service Parts Identification
..................... 6-53
Vehicle Identification Number
................... 6-53
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Lamps ........................................ 2- 31
Dome ...................................... 2-34
Front Reading
........................... 2-33, 2-36
Interior
..................................... 2-33
OnReminder
................................ 2-32
Leaving Your Vehicle
............................. 2-5
Leaving Your Vehicle with the Engine Running
....... 2-20
Liftgate
........................................ 2-8
Manual Release
............................... 2-9
Remote Release
.............................. 2-10
Lighter
....................................... 2-42
Lights
Anti-Lock Brake System Warning
............ 2-56, 4-7
Brake System Warning
......................... 2-55
Check Gages
................................. 2-60
Charging
System
............................. 2-53
Daytime Running Lamps Indicator
............... 2-60
Safety Belt Reminder
...................... 1-6, 2-52
Service Engine Soon
.......................... 2-57
Loading Your Vehicle
........................... 4-42
Locking Rear Axle
.............................. 2-18
LockoutSwitch
................................ 2-24
Locks Door
........................................ 2-4
PowerDoor
.................................. 2-5
Key Lock Cylinder
Service
..................... 7-40
Rear Door Security
............................. 2-5
Steering Column Park Lock Check ............... 7-42
Loss of Control ................................ 4-14
Lubricants and Fluids
....................... 6.61. 7.45
Lubrication Service. Body
........................ 7-40
Luggagecarrier
................................ 2-41
Lumbar Controls
................................ 1-3
Maintenance Record
........................... 7-47
Maintenance Schedule
............................ 7-1
Long Trip/Highway ....................... 7.6. 7.28
Owner Checks and Services
..................... 7-39
Periodic Maintenance Inspections
................ 7-43
Recommended Fluids and Lubricants
............. 7-45
Scheduled Maintenance Services
.................. 7-4
Short Trip/City
............................ 7.5. 7.7
Maintenance. Underbody
.................... 6-5 1. 7.42
Maintenance When Trailer Towing
................. 4-52
Malfunction Indicator Lamp
...................... 2-57
Manual Passenger’s Seat
.......................... 1-2
Inside Daymight Rearview
..................... 2-34
Outside
..................................... 2-34
Visor Vanity
................................. 2-43
ModeButton
.................................. 2-37
Model Reference
................................. vi
Mountain Roads
................................ 4-36
Multifunction Lever
............................. 2-25
Methanol
...................................... 6-4
Mirrors
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Net. Convenience .............................. 2-40
Neutral
....................................... 2-17
New Vehicle “Break-In”
......................... 2- 1 1
Night Vision ................................... 4-29
Normal Maintenance Replacement Parts
............. 6-60
Odometer
.................................... 2-5 1
Off-Road Driving .............................. 4- 15
Off-Road Recovery ............................. 4- I I
Oil. Engine ..................................... 6-9
Outside Mirrors
................................ 2-34
Overdrive. Automatic Transmission
................ 2- I7
Overhead Console .............................. 2-36
Overheating Engine
............................. 5- 12
Owner and Service Publications
................... 8- IO
Owner Checks and Services ....................... 7-39
Ordering Owner
and Service Publications
............ 8- IO
Paint Spotting. Chemical ........................ 6-5 1
Park ......................................... 2-15
Shifting Into
................................. 2- 19
Shifting Out of ............................... 2-2 1
AtNight .................................... 2-11
Brake
...................................... 2-18
Brake Mechanism Check
....................... 7-42
Parking Lots
....................................... 2-11
On
Hills with a Trailer ......................... 4-51
Over Things That Burn ........................ 2-22
Passing
....................................... 4-12
Payload
....................................... 4-44
Periodic Maintenance Inspections
.................. 7-43
Power
Accessory Outlets
............................ 2-43
Door Locks
................................... 2-5
Remote Control Mirror
........................ 2-35
Powerseat ................................... 1-2
Steering ..................................... 4-9
Steering Fluid ................................ 6-23
Windows
................................... 2-24
Pregnancy
. Usc 01‘ Safety Belts .................... 1-24
Problems on the Road
............................ 5-1
Publications. Service and Owner ................... 8-10
Radialor. Adding Coolant ....................... 5-18
Radiator Pressure Cap ........................... 6-23
Radio Reception
................................ 3-15
Radios Cassette
Tape Player ........................... 3-6
Cassette Tape Player Care
................. 3- 16. 7-39
Compact Disc Player
........................... 3-9
Theft-Deterrent Feature. CD Player
.............. 3-13
Rain . Driving .................................. 4-30
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