1997 Oldsmobile Achieva phone

To unlock a secured radio, see “Unlocking the
Theft-Deterrent Feature After a Power
Loss” earlier in
this section.
Understanding Radio Reception
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably
and clearly.
FM Stereo
FM stereo will give you the best sound. But FM signals
will reach only about
10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to come and
go.
AM
The range for most
AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like stoms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until
it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful
to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to
it.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what
you want. If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s
engine, Delco radio or other systems, and even
damage them. Your vehicle’s systems may
interfere with the operation
of sound equipment
that
has been added improperly.
So, before adding sound equipment, check with
your retailer and
be sure to check Federal rules
covering mobile radio and telephone units.

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road.
If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles
or standing water, water can come in through
your engine’s air intake and badly damage
your
engine. Never drive through water that is slightly
lower than the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
0
0
0 Turn on your low-beam headlamps -- not just
your parking lamps
-- to help make you more
visible to others.
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have
good tires with proper tread depth. (See
“Tires” in the Index.)
4-20

To open the fuel door, pull the fuel access handle on the
floor by the driver’s seat.
The
remote fuel filler door release can help keep your
fuel tank from being siphoned. Always be sure the fuel
door
is closed and latched after refueling. While refueling, hang the tethered
cap inside the fuel door.
To take off the cap, turn it slowly to the left
(counterclockwise). The cap has a spring in it; if
you let
go of the cap too soon, it will spring back to the right.
6-6

Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8-2
8-4
8-5
8-7
8-8
Customer Satisfaction Procedure
Customer Assistance
for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits GM Participation in an Alternative Dispute
Resolution Program
Warranty Information 8-8
8-9
8-9
8-9
Reporting Safety Defects to the
United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors Ordering Service and Owner Publications
in Canada

For prompt assistance, please have the following information available
to give the Customer
Assistance Representative:
Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
0 Nature of concern
We encourage
you to call us so we can give your inquiry
prompt attention. However, if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.O. Box 30095
Lansing,
MI 48909
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
LlH 8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses
of GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing: 1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)

Oldsmobile Roadside Assistance
Program Features and Benefits
The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days a year.
Courteous and capable Customer Assistance Advisors
are on-call to provide you with prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance
in the United States. Trained Customer
Assistance Advisors, on-call to render assistance to
Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is fully staffed and operational
24 hours a day,
365 days a year.
8-5

GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet. General
Motors reserves the right
to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs
or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free of charge to customers who currently own or lease
a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO
LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement of the nature
of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.

REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write
to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1 G 3 52
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O. Box 30095
Lansing, MI 48909
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.