1997 Mercury Villager mileage

4
[II04000(ALL)05/96]
Ford's Extended Service Plan (ESPH)
*
[II04100(ALL)05/96]
More Protection for Your Vehicle
*
[II04200(ALL)05/96]
You can get more protection for your new car or light truck by
purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP
is the only extended service program with the Ford name on it
and the only service contract backed by Ford Motor Company.
*
[II04300(ALL)05/96]
Ford ESP is an optional service contract, backed and
administered by Ford. It provides:
*
[II04400(ALL)05/96]
n
protection against repair costs after your Bumper to Bumper
Warranty expires;
*
[II04500(ALL)05/96]
and
*
[II04600(ALL)05/96]
n
other benefits during the warranty period (such as:
reimbursement for rentals; coverage for certain maintenance
and wear items).
*
[II04700(ALL)05/96]
You may purchase Ford ESP from any participating Ford Motor
Company dealer. There are several Ford ESP plans available in
various time-and-mileage combinations. Each plan can be
tailored to fit your own driving needs, including reimbursement
benefits for towing and rental. (In Hawaii, rules vary. See your
dealer for details.)
*
[II04800(ALL)05/96]
When you purchase Ford ESP, you receive peace-of-mind
protection throughout the United States and Canada, provided
by a network of more than 5,100 participating Ford Motor
Company dealers.
*
[II04850(ALL)05/96]
NOTE: Repairs performed outside the United States and
Canada are not eligible for ESP coverage.
*
[II04900(ALL)05/96]
This information is subject to change. Ask your dealer for
complete details about Ford ESP coverage.
File:02vxiin.ex
Update:Thu May 30 09:44:18 1996

Instrumentation
25
[IS10400(ALL)01/96]
Fuel and Distance Computer
[IS10500(ALL)01/96]
7-1/2 pica art:0040067-B
Fuel and distance computer
[IS10600(ALL)01/96]
The fuel and distance computer has five buttons to operate the
different functions.
[IS10700(ALL)01/96]
SELECT Ð The SELECT button lets you choose the functions
of the fuel computer. Each time you press the SELECT
button, the computer advances to the next choice on the
menu. After it reaches the last choice on the menu, it returns
to the top of the menu.
[IS10800(ALL)01/96]
RESET Ð The RESET button is used to reset the Average
Economy function. Press the SELECT button until the
Average Economy function is displayed. Then press the
RESET button.
[IS10900(ALL)01/96]
ENG/MET Ð The ENG/MET button allows you to change
your gauges from English to metric units or from metric to
English units. The displays remain in the units you choose
until you change them again, even after you turn off the
vehicle and start it again.
[IS11000(ALL)01/96]
TRIP/RST Ð The TRIP/RST button is used to reset the trip
odometer mileage. Press the OD/TRIP button until the trip
odometer mileage is displayed. Then press the TRIP/RST
button.
File:03vxisn.ex
Update:Thu May 30 09:45:36 1996

26
[IS11100(ALL)01/96]
OD/TRIP Ð The OD/TRIP button lets you switch the
display between the permanent odometer mileage and the
trip odometer mileage.
[IS11200(ALL)01/96]
Fuel computer functions
[IS11300(ALL)01/96]
10-1/2 pica
art:0040066-A
Fuel and distance computer display
[IS11400(ALL)01/96]
OUTSIDE TEMP
[IS11500(ALL)01/96]
This feature lets you display the temperature of the air outside
of your vehicle.
[IS11550(ALL)01/96]
The fuel and distance computer is designed to prevent
inaccurate temperature display readings. For example, a sudden
temperature change (such as driving out of a cool garage on a
warm day), may show outside temperature display readings
which are lower than expected. The accurate temperature will
be displayed after the vehicle has reached the outside
temperature and is driven at speeds of 30 mph (48 km/h) or
greater.
[IS11575(ALL)01/96]
In the event of a decrease in the outside air temperature, there
will be no delay in an accurate temperature display.
File:03vxisn.ex
Update:Thu May 30 09:45:36 1996

Maintenance and Care
285
*
[MC17900(ALL)03/96]
NOTE: SeeRefill Capacities, Motorcraft Parts and Lubrication
Specificationsin theCapacities and Specificationschapter
for the appropriate oil filter and engine oil refill
quantity.
[MC18000(ALL)04/96]6.
Remove the engine oil dipstick (highlighted in yellow) to
prevent oil contamination of the engine ventilating system
while refilling.
[MC18100(ALL)04/96]7.
Refill the engine with a CERTIFIED engine oil of the
preferred viscosity. Start the engine and check for leaks.
Follow directions inChecking and adding engine oilto be sure
the engine is filled to the proper level.
*
[MC18150(ALL)01/96]
RWARNING
Continuous contact with USED motor oil has caused
cancer in laboratory mice.
*
[MC18200(ALL)01/96]
Protect your skin by washing with soap and water.
%*
[MC18220(ALL)05/96]
Brake Fluid
*
[MC18240(ALL)01/96]
Your vehicle is equipped with a brake fluid level indicator in
the master cylinder which lights the BRAKE warning light on
the instrument panel when the brake fluid level is low.
*
[MC18260(ALL)01/96]
Under normal circumstances, your vehicle should not use up
brake fluid rapidly. However, expect the level of the brake fluid
to slowly fall as you put more mileage on your vehicle and the
brake pads wear.
*
[MC18280(ALL)01/96]
Check the brake fluid at least once a year. You can do this by
looking at the fluid level in the plastic brake fluid reservoir on
the master cylinder. The fluid level should be at or near the
MAX mark.
*
[MC18300(ALL)01/96]
RWARNING
Brake fluid is toxic.
File:11vxmcn.ex
Update:Mon Jun 10 15:17:05 1996

Customer Assistance
351
[HS02130(ALL)02/95]
6 pica art:0040188-B[HS02175(ALL)04/96]
If you live in the U.S. and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Center.
*
[HS02200(ALL)04/95]
To process your request, the Ford Customer Assistance Center
needs the following information:
*
[HS02300(ALL)02/95]
n
your telephone number(s) (both business and home)
*
[HS02400(ALL)05/96]
n
the name of the dealer and the city where the dealership is
located
*
[HS02500(ALL)05/96]
n
the year and make of your vehicle
*
[HS02600(ALL)05/96]
n
the date purchased
*
[HS02700(ALL)05/96]
n
the current mileage on your vehicle
[HS02800(ALL)05/96]
n
your 17-digit Vehicle Identification Number (VIN)
*
[HS03300(ALL)05/96]
If you still have a complaint involving a warranty dispute, you
may wish to contact the Dispute Settlement Board (U.S. only) or
the Canadian Motor Vehicle Arbitration Plan (CAMVAP) in
Canada.
*
[HS03400(ALL)05/96]
A warranty dispute must be submitted to the Dispute
Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before
pursuing replacement or repurchase remedies provided by
certain state laws. This dispute handling procedure is not
required prior to enforcing state created rights or other rights
which are independent of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
File:14vxhsn.ex
Update:Thu May 30 09:59:49 1996

354
*
[HS06300(ALL)05/96]
Your dealership and a Ford Motor Company representative are
asked to submit statements at this time.
*
[HS06400(ALL)05/96]
To review your case properly, the Board needs the following
information:
*
[HS06500(ALL)05/96]
n
legible copies of all documents and maintenance or repair
orders relevant to the case
*
[HS06600(ALL)05/96]
n
the year, make, model and Vehicle Identification Number
(VIN) listed on your vehicle ownership license
*
[HS06700(ALL)05/96]
n
the date of repair(s) and mileage at the time of occurrence(s)
*
[HS06800(ALL)05/96]
n
the current mileage
*
[HS06900(ALL)05/96]
n
the name of the dealer who sold or serviced the vehicle
*
[HS07000(ALL)05/96]
n
a brief description of your unresolved concern
*
[HS07100(ALL)05/96]
n
a brief summary of the action taken with the dealer and
Ford Motor Company
*
[HS07200(ALL)05/96]
n
the names (if known) of all the people you contacted at the
dealership
*
[HS07300(ALL)05/96]
n
a description of the action you expect to resolve your
concern
*
[HS07400(ALL)05/96]
Should your case NOT qualify for review, a letter of explanation
will be mailed to you.
*
[HS07500(ALL)05/96]
Oral presentations
*
[HS07600(ALL)05/96]
If the involved vehicle is within 36 months and 36,000 miles of
the warranty start date, you have the right to make an oral
presentation before the Board. Indicate your choice to do so on
the application. Oral presentations may also be requested by the
Board.
File:14vxhsn.ex
Update:Thu May 30 09:59:49 1996

356
%*
[HS08300(ALL)05/96]
Ford of Canada Customer Assistance
*
[HS08305(ALL)05/96]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
[HS08310(ALL)05/96]
6 pica art:0040188-B*
[HS08315(ALL)05/96]
Please have the following information available when contacting
the Customer Assistance Centre:
*
[HS08320(ALL)05/96]
n
your telephone number (both business and home)
%*
[HS08330(ALL)05/96]
n
your Vehicle Identification Number (VIN) listed on your
vehicle ownership license
*
[HS08340(ALL)05/96]
n
the year and make of your vehicle
*
[HS08350(ALL)05/96]
n
the date purchased
*
[HS08360(ALL)05/96]
n
the name of the dealer and the city where the dealership is
located
*
[HS08370(ALL)05/96]
n
the current mileage on your vehicle
%*
[HS08380(ALL)05/96]
Mediation/Arbitration Program (Canada Only)
*
[HS08390(ALL)05/96]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
File:14vxhsn.ex
Update:Thu May 30 09:59:49 1996

393
Index
Fuse panels
engine compartment................. 252
instrument panel.................. 246
Fuses
charts....................... 246
checking and replacing............... 245
circuit breakers................... 254
G
Gas cap (see Fuel cap)................. 309
Gas mileage (see Fuel economy)..........311, 314
Gasohol........................ 312
Gasoline (see Fuel)................... 309
Gauges, Electronic
engine coolant temperature gauge......... 18,23
fuel gauge.................... 18,24
odometer....................... 25
speedometer..................... 20
Gauges, Mechanical
engine coolant temperature gauge......... 18,23
fuel gauge.................... 18,24
odometer....................... 20
speedometer..................... 20
tachometer...................... 21
trip odometer..................... 20
GAWR (Gross Axle Weight Rating)
calculating..................... 234
definition....................229, 233
driving with a heavy load.............. 229
location...................... 233
Gearshift
automatic operation................. 224
column-mounted.................. 224
locking the gearshift.................. 86
positions...................... 224
shifting the gears.................. 224
File:vxixn.ex
Update:Fri Jun 14 07:38:49 1996