1997 FORD WINDSTAR service

348
*
[HS08400(ALL)05/96]
Use of leaded fuel in your vehicle without a proper conversion
may damage the effectiveness of your emissions control system
and may cause engine knocking or serious engine damage. Ford
Motor Company is not responsible for any damage that is
caused by use of improper fuel.
*
[HS08500(ALL)06/95]
You may also have difficulty importing your vehicle back into
the U.S. if you use leaded fuel.
*
[HS08600(ALL)01/93]
If your vehicle must be serviced while you are traveling or
living in Central or South America, the Caribbean, or the
Middle East, contact the nearest Ford dealership. If the
dealership cannot help you, contact:
*
[HS08700(ALL)10/95]
7-1/2 pica art:0040273-C
*
[HS08800(ALL)06/95]
If you are in other foreign countries, contact the nearest Ford
dealership. If the dealership cannot help you, they can direct
you to the appropriate Ford affiliate office.
*
[HS08900(ALL)06/95]
If you buy your vehicle in North America and then relocate
outside of the U.S. or Canada, register your Vehicle
Identification Number and new address with Ford Motor
Company Export Operations.
File:14wnhss.ex
Update:Mon Jul 8 14:25:33 1996

Customer Assistance
349
%*
[HS09000(ALL)05/96]
Ford of Canada Customer Assistance
*
[HS09100(ALL)08/95]
Ford Motor Company of Canada, Limited
[HS09200(ALL)08/93]
Owners who wish to telephone the Company may contact the
Customer Assistance Centre using the following telephone
number or may write to the following address:
[HS09300(ALL)08/93]
Please have your 17-digit vehicle identification number available.
*
[HS09400(ALL)06/95]
7-1/2 pica art:0050104-B
%*
[HS09501(ALL)05/96]
Mediation/Arbitration Program (Canada Only)
*
[HS09600(ALL)05/96]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
*
[HS09700(ALL)05/96]
The CAMVAP program is a straight-forward and relatively
speedy alternative to resolve a disagreement when all other
efforts to produce a settlement have failed. This procedure is
without cost to you and is designed to eliminate the need for
lengthy and expensive legal proceedings.
File:14wnhss.ex
Update:Mon Jul 8 14:25:33 1996

350
*
[HS09800(ALL)05/96]
In the CAMVAP program, impartial third-party Arbitrators
conduct hearings at mutually convenient times and places in an
informal environment. These impartial Arbitrators review the
positions of the parties, make decisions and, where appropriate,
render awards to resolve disputes. CAMVAP decisions are fast,
fair and final as the arbitrator's award is binding on both you
and Ford of Canada.
*
[HS09900(ALL)05/96]
CAMVAP services are available in all territories and provinces,
except Quebec. For more information, without charge or
obligation, call your CAMVAP Provincial Administrator directly
at 1-800-207-0685.
File:14wnhss.ex
Update:Mon Jul 8 14:25:33 1996

Index
367
A
ABS warning light (see Anti-lock brake system)...... 12
Accessory position on the ignition............ 100
Additives, engine oil.................. 286
Air bag supplemental restraint system
and child safety seats..............181, 200
description...................180, 182
disposal...................... 186
driver air bag..................180, 182
indicator light..................... 17
operation...................... 182
passenger air bag.................. 182
proper seating................... 181
service and information labels............ 182
tone generator................... 186
wearing safety belts................. 180
Air cleaner filter, location............... 283
Air conditioning, manual heating and
air conditioning system.............. 83
Alarm, activating remote personal............ 141
Alcohol, in fuel.................... 314
Aluminum wheels................... 265
Antenna, radio (see Electronic sound system)...... 41,99
Antifreeze (see Engine coolant)............. 292
Anti-lock brake system (ABS)
description..................... 223
noise........................ 223
see also Brake.................... 223
warning light..................... 12
Anti-theft lug nuts and key............... 266
Anti-theft system
arming the system.................. 145
description..................... 144
disarming an untriggered system........... 146
disarming a triggered system............. 146
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

368
Anti-theft system (continued)
triggering...................144, 146
warning light..................... 39
Appeals (see Dispute settlement board)......... 344
Assistance (see Customer assistance).......... 341
Audio system (see Electronic sound system)........ 41
Autolamp system (see Headlamps)........... 115
Autolock (see Keyless entry).............. 143
Automatic transaxle
driving with.................... 228
fluid, adding..................298±299
fluid, checking................... 298
fluid, refill capacities................ 334
fluid, specification.................. 335
B
Backing up...................... 230
Basic vehicle warranty.................. 3
Battery
acid, treating emergencies............273, 301
battery saver.................... 139
charging system warning light............. 15
how to service................... 300
jumping a disabled battery.............. 272
maintenance-free.................. 300
proper disposal, recycling.............. 301
servicing...................... 300
when storing your vehicle.............. 338
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

373
Index
E
Electrical system
fuses........................ 250
operating when the engine is off........... 100
relays....................... 258
Electronic radio with cassette
(see Electronic sound system)........... 71
Electronic sound system
antenna....................... 99
tuning the radio................ 43,54,72
warranty and service information............ 80
Electronic stereo cassette radio
(see Electronic sound system)........... 71
Electronic stereo radio (see Electronic sound system).... 71
Emergencies, roadside
assistance...................... 341
battery acid spills................273, 302
fuel........................ 314
jump-starting.................... 272
towing....................... 278
Emergency brake (parking brake)............ 226
Emission control system................ 318
catalytic converter.................. 318
emissions warranty.............. 3,318, 320
Engine
check engine warning light............... 13
does not start.................... 247
fuel injected engine, starting............. 217
fuel pump shut-off switch.............. 247
preparing to start.................. 217
service points.................... 283
storing your vehicle................. 336
Engine block heater.................. 220
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

374
Engine coolant
checking and adding................ 292
checking hoses................... 296
disposal..................288, 295, 300
drain and flush................... 296
preparing for storage................ 338
proper solution...............288, 294, 300
recovery reservoir................283, 292
specifications.................... 335
temperature gauge................ 21,29
Engine coolant temperature gauge
description.................... 21,29
mechanical...................... 21
Engine fan...................... 279
Engine knocking................... 313
Engine oil
changing oil and oil filter.............. 288
checking and adding................ 287
dipstick...................... 287
disposal..................288, 295, 300
engine oil pressure warning light.......... 15,25
filter, specifications................. 333
refill capacities................... 334
specifications.................... 286
synthetic oil.................... 286
ªbreak-inº oils.................... 4
viscosity...................... 287
Entry system
illuminated..................... 143
keyless....................... 136
remote....................... 139
Exhaust fumes.................... 220
Extended Service Plan, Ford............... 4
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

375
Index
F
Fan, engine fan, avoiding injury............. 279
Federal Communications Commission........... 79
Flashers, hazard.................... 108
Flashing the lights................... 103
Flat tire........................ 259
Fluid refill capacities.................. 334
Foglamps........................ 96
Ford Dispute Settlement Board............. 344
Ford Extended Service Plan................ 4
Ford Motor Company of Canada............ 349
Ford of Canada Customer Assistance Centre....... 349
Foreign registration.................. 347
French owner guides, how to obtain............ 3
Fuel
calculating fuel economy............... 316
capacity...................... 334
choosing the right fuel................ 312
filling your vehicle with fuel............. 310
filter, specifications................. 333
fuel gauge.................... 19,28
improving fuel economy............... 317
low fuel warning light................. 19
octane rating.................... 312
quality....................... 313
running out of fuel................. 316
safety information relating to automotive fuels..... 314
storing your vehicle................. 337
treating emergencies................. 314
Fuel and distance computer
average economy................... 35
English/metric button................. 33
instant economy.................... 34
reset button...................... 33
select button..................... 33
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996