1997 FORD WINDSTAR fuel

341
Customer Assistance
%*
[HS00205(ALL)05/96]
Roadside Assistance
*
[HS00210(ALL)11/95]
Ford Motor Company has set up a 24-hour, seven-day-a-week
hotline with trained operators who put you in touch with the
help you need if you experience a problem with your vehicle.
This complimentary service is provided to you throughout your
warranty period of 3 years or 36,000 miles (60,000 km),
whichever comes first. To purchase Roadside Assistance
coverages beyond this period (available through Ford Auto Club
in the United States or Ford and Lincoln-Mercury dealers in
Canada), contact your Ford or Lincoln-Mercury dealer.
Additional Roadside Assistance coverage is unavailable in
Puerto Rico and the Virgin Islands.
*
[HS00215(ALL)06/94]
Roadside Assistance will cover the following:
*
[HS00220(ALL)06/94]
n
Mount your spare if you have a flat tire.
*
[HS00225(ALL)06/94]
n
Jump-start your battery if it is dead.
*
[HS00230(ALL)06/94]
n
Unlock your vehicle if you are locked out.
*
[HS00235(ALL)06/94]
n
Bring you fuel if you run out.
*
[HS00240(ALL)06/94]
n
Tow your vehicle if you are stranded. Even non-warranty
related tows, like accidents or getting stuck in mud or snow,
are covered (some exclusions apply, such as impound towing
and repossession).
*
[HS00245(ALL)06/94]
How to use Roadside Assistance
*
[HS00250(ALL)06/94]
Your Roadside Assistance identification card can be found in the
Owner Guide portfolio in your glove compartment. Complete
the card and place it in your wallet for quick reference.
*
[HS00255(ALL)04/95]
To receive roadside assistance in the United States call
1-800-241-FORD (in Canada call 1-800-665-2006).
*
[HS00260(ALL)04/95]
Should you need to arrange for roadside assistance yourself,
Ford Motor Company will reimburse the reasonable cost. To
obtain information about reimbursement call 1-800-241-FORD (in
Canada call 1-800-665-2006).
File:14wnhss.ex
Update:Mon Jul 8 14:25:33 1996

Customer Assistance
347
*
[HS06600(ALL)05/96]
To review your case properly, the Board needs the following
information:
*
[HS06700(ALL)05/96]
n
legible copies of all documents and maintenance or repair
orders relevant to the case
[HS06800(ALL)02/95]
n
the year, make, model, and Vehicle Identification Number
*
[HS06900(ALL)05/96]
n
the date you bought your vehicle
*
[HS07000(ALL)05/96]
n
the date of repair(s) and mileage at the time of occurrence(s)
*
[HS07100(ALL)05/96]
n
the current mileage
*
[HS07200(ALL)05/96]
n
the name of the dealer who sold or serviced the vehicle
*
[HS07300(ALL)05/96]
n
a brief description of your unresolved concern
*
[HS07400(ALL)05/96]
n
a brief summary of the action taken with the dealer and
Ford Motor Company
*
[HS07500(ALL)05/96]
n
the names (if known) of all the people you contacted at the
dealership
[HS07600(ALL)02/95]
n
a description of the action you want taken to resolve your
concern
*
[HS07651(ALL)05/96]
Should your case NOT qualify for review, a letter of explanation
will be mailed to you.
%*
[HS08100(ALL)05/96]
Getting Help Outside the U.S. and Canada
*
[HS08200(ALL)05/96]
Before you export your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate to make sure local
regulations do not prevent you from registering your vehicle.
Officials at the embassy can also help you decide whether you
should import your vehicle to that country.
*
[HS08300(ALL)05/96]
Officials at the embassy or consulate can tell you where to get
unleaded fuel. If you cannot get unleaded fuel or can get only
fuel with an anti-knock index that is lower than your vehicle
needs, contact a district or customer assistance center before you
leave the U.S. or Canada.
File:14wnhss.ex
Update:Mon Jul 8 14:25:33 1996

348
*
[HS08400(ALL)05/96]
Use of leaded fuel in your vehicle without a proper conversion
may damage the effectiveness of your emissions control system
and may cause engine knocking or serious engine damage. Ford
Motor Company is not responsible for any damage that is
caused by use of improper fuel.
*
[HS08500(ALL)06/95]
You may also have difficulty importing your vehicle back into
the U.S. if you use leaded fuel.
*
[HS08600(ALL)01/93]
If your vehicle must be serviced while you are traveling or
living in Central or South America, the Caribbean, or the
Middle East, contact the nearest Ford dealership. If the
dealership cannot help you, contact:
*
[HS08700(ALL)10/95]
7-1/2 pica art:0040273-C
*
[HS08800(ALL)06/95]
If you are in other foreign countries, contact the nearest Ford
dealership. If the dealership cannot help you, they can direct
you to the appropriate Ford affiliate office.
*
[HS08900(ALL)06/95]
If you buy your vehicle in North America and then relocate
outside of the U.S. or Canada, register your Vehicle
Identification Number and new address with Ford Motor
Company Export Operations.
File:14wnhss.ex
Update:Mon Jul 8 14:25:33 1996

Index
367
A
ABS warning light (see Anti-lock brake system)...... 12
Accessory position on the ignition............ 100
Additives, engine oil.................. 286
Air bag supplemental restraint system
and child safety seats..............181, 200
description...................180, 182
disposal...................... 186
driver air bag..................180, 182
indicator light..................... 17
operation...................... 182
passenger air bag.................. 182
proper seating................... 181
service and information labels............ 182
tone generator................... 186
wearing safety belts................. 180
Air cleaner filter, location............... 283
Air conditioning, manual heating and
air conditioning system.............. 83
Alarm, activating remote personal............ 141
Alcohol, in fuel.................... 314
Aluminum wheels................... 265
Antenna, radio (see Electronic sound system)...... 41,99
Antifreeze (see Engine coolant)............. 292
Anti-lock brake system (ABS)
description..................... 223
noise........................ 223
see also Brake.................... 223
warning light..................... 12
Anti-theft lug nuts and key............... 266
Anti-theft system
arming the system.................. 145
description..................... 144
disarming an untriggered system........... 146
disarming a triggered system............. 146
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

373
Index
E
Electrical system
fuses........................ 250
operating when the engine is off........... 100
relays....................... 258
Electronic radio with cassette
(see Electronic sound system)........... 71
Electronic sound system
antenna....................... 99
tuning the radio................ 43,54,72
warranty and service information............ 80
Electronic stereo cassette radio
(see Electronic sound system)........... 71
Electronic stereo radio (see Electronic sound system).... 71
Emergencies, roadside
assistance...................... 341
battery acid spills................273, 302
fuel........................ 314
jump-starting.................... 272
towing....................... 278
Emergency brake (parking brake)............ 226
Emission control system................ 318
catalytic converter.................. 318
emissions warranty.............. 3,318, 320
Engine
check engine warning light............... 13
does not start.................... 247
fuel injected engine, starting............. 217
fuel pump shut-off switch.............. 247
preparing to start.................. 217
service points.................... 283
storing your vehicle................. 336
Engine block heater.................. 220
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

375
Index
F
Fan, engine fan, avoiding injury............. 279
Federal Communications Commission........... 79
Flashers, hazard.................... 108
Flashing the lights................... 103
Flat tire........................ 259
Fluid refill capacities.................. 334
Foglamps........................ 96
Ford Dispute Settlement Board............. 344
Ford Extended Service Plan................ 4
Ford Motor Company of Canada............ 349
Ford of Canada Customer Assistance Centre....... 349
Foreign registration.................. 347
French owner guides, how to obtain............ 3
Fuel
calculating fuel economy............... 316
capacity...................... 334
choosing the right fuel................ 312
filling your vehicle with fuel............. 310
filter, specifications................. 333
fuel gauge.................... 19,28
improving fuel economy............... 317
low fuel warning light................. 19
octane rating.................... 312
quality....................... 313
running out of fuel................. 316
safety information relating to automotive fuels..... 314
storing your vehicle................. 337
treating emergencies................. 314
Fuel and distance computer
average economy................... 35
English/metric button................. 33
instant economy.................... 34
reset button...................... 33
select button..................... 33
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

376
Fuel and distance computer (continued)
to empty indicator.................. 35
trip distance..................... 34
Fuel cap, replacing.................. 311
Fuel filter, specifications................ 333
Fuel gauge..................... 19,28
Fuse panels
engine compartment................. 256
instrument panel.................. 250
Fuses
charts....................... 252
checking and replacing............... 250
G
Gas mileage (see Fuel economy)..........312, 316
Gasohol....................... 314
Gauges, Electronic
engine coolant temperature gauge........... 29
fuel gauge...................... 28
odometer....................... 31
speedometer..................... 30
tachometer...................... 32
Gauges, Mechanical
engine coolant temperature gauge........... 21
fuel gauge...................... 19
odometer....................... 22
speedometer..................... 22
tachometer...................... 23
trip odometer..................... 22
GAWR (Gross Axle Weight Rating)
calculating..................... 236
definition....................235, 245
driving with a heavy load.............. 245
location...................... 235
Gearshift
automatic operation................. 228
column-mounted.................. 228
locking the gearshift................. 100
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996

380
Lights, warning and indicator (continued)
check engine..................... 13
door ajar....................... 16
hazard warning light............... 27,108
high beam...................... 18
low fuel....................... 19
low washer fluid................. 18,26
oil pressure.................... 15,25
safety belt...................... 12
service engine soon.................. 13
speed control.................... 114
theft system..................... 39
traction control system................ 37
turn signal indicator................ 17,102
Load limits
GAWR....................... 245
GVWR....................... 245
trailer towing..................236, 246
Lubricant specifications................ 335
Luggage rack..................... 241
Lug nuts
anti-theft...................... 266
tightening sequence................. 271
Lumbar support pad.................. 149
M
Maintenance schedule and record (see separate Maintenance
Schedule and Record booklet)........... 3
Maintenance (see servicing)............... 279
Master cylinder, brakes................ 289
Methanol in fuel................... 314
Mileage, calculating fuel economy............ 316
Mirrors
automatic dimming rearview mirror.......118, 122
dual electric remote control............. 130
heated....................... 131
rearview...................... 129
File:wnixs.ex
Update:Thu Aug 1 08:57:39 1996