1997 CHEVROLET EXPRESS service

Downloaded from www.Manualslib.com manuals search engine Chevrolet/Geo Roadside
Assistance Program
To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment of the Chevrolet/Geo Roadside Assistance
Center. As the owner
of a 1997 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside Assistance
is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance
with minor
mechanical problems. If your problem cannot be
resolved over the phone, our advisors have access to a
nationwide network
of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Care and Courtesy" Care:
0
0
0
0
Toll-free number, 1-800-CHEV-USA
Free towing for warranty repairs
Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie.,
wrecker services, locksmithkey service, glass
repair, etc.)

Downloaded from www.Manualslib.com manuals search engine ROADSIDE Courtesy Care PROVIDES:
0 Roadside Basic Care services (as outlined above)
Plus:
0 FREE Non-Warranty Towing (to the closest dealer
@ FREE LocksmithKey Service (when keys are lost
from a legal roadway)
on the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at
home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road) ChevroletlGeo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the coverage provided by the Bumper to Bumper
New Vehicle Limited Warranty to eligible purchasers
of
1997 ChevroletlGeo passenger car and light duty
trucks. (Please
see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating
1997 and newer ChevroletlGeo
vehicles for a period of 3 years/36,000 miles
(60 0o0 km),
whichever occurs first. All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided
by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time.

Downloaded from www.Manualslib.com manuals search engine For complete program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that will provide you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number (VIN)
0 License plate number
0 Vehicle color
0 Vehicle location
Telephone number wnere you can be reached
0 Vehicle mileage
0 Description of problem Please refer to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywnere in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.

Downloaded from www.Manualslib.com manuals search engine Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the Bumper to Bumper New
Vehicle Limited Warranty to retail purchasers
of
1997 Chevrolet/Geo passenger cars and light duty
trucks (please see your selling dealer for details).
Courtesy Transportation includes:
0
0 0
a
One way shuttle ride for any warranty repair
completed during the same day.
Up to $30 maximum daily vehicle rental allowance
for any overnight warranty repair up to
five days, OR
Up to $30 maximum daily cab, bus or other
transportation allowance in lieu of rental for any
overnight warranty repair up to five days,
OR
Up to $10 daily fuel allowance for rides provided by
another person (Le., friend, neighbor, etc.) in lieu
of
rental for any overnight wmanty repair up to five days.
Note:
All Courtesy Transportation arrangements will
be administered by your Chevrolet/Geo dealer
service management. Claim amounts should reflect
all actual costs.
0 Chevrolet/Geo Courtesy Transportation is not part
of the Bumper to Bumper New Vehicle Limited
Warranty. Chevrolet/Geo reserves the right to make
any changes or discontinue Courtesy Transportation
at
any time without notification.
Chevrolet/Geo dealer.
For additional program details, contact your
Some state insurance regulations make it impractical to
rent vehicles to people under
21 years of age. If you are
under
21 and have difficulty renting a vehicle, Chevrolet
will reimburse
up to $30/day for documented
transportation
you receive.
For warranty repairs during the Complete Vehicle
Coverage period
in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only
in the United States and Canada.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
8-8

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately
notify
Transport Canada, in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1 G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call
us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1
H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.

Downloaded from www.Manualslib.com manuals search engine 1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATION
The following publications covering the operation and servicing of your vehicle can be purchased by filling out
the Service Publication Order Form in this book and mailing it\
in with your check, money order,
$88
or credit card information to Helm, Incorporated (address below\
.) , ~ ~ ~zyy,&';Y '.;s;',:$g2
b-,-* e
E-'"k"l.7&$ , ,,cg;j;: ,, , .t _. ,. :-. +<..;*<+;*
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions to assist in the
diagnosis and service of your vehicle. In-Portfolio: Includes
a Portfolio, Owner's Manual and
Warranty Booklet. RETAIL SELL PRICE: $1
5.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $1
0.00
CURRENT 8t PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OWNER'S INFORMATION
Owner publications are written directly for Owners and
intended to provide basic operational information about the
vehicle. The owner's manual will include the Maintenance
Schedule for all models.

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
1-800-782-4356. Material cannot be returned for credit without packing slip wit\
h return 1-800-782-4356
service. If further information is needed, write to the address s R own below or call (NOTE: For Credit Card Holders Only)
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
FAX Orders Onlv 1-31 3-865-5927 against the original order.
.? -;:: . .. .i : _. :,. . ;;. $: . .' NOTE: Dealers and Companies please provide dealer or company name, and also the
is : Mail completed order form to: .. I. j. name of the person to whose attention the shipment should be sent.
.zj., , .~ .~ . ,<. ,, ., HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207 : For purchases outside U.S.A. please write to the above address for quotation. ... . ..
.. .. : . , .. . ,. .
::: '1 , .
"j p:
.. . . .. .
.. . .. (CUSTOMER'S NAME) (ATTENTION)
. . ... .
. , ,..
GM-CHE-ORD97 *(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.) Note to Canadian
Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the US. order processing.

Downloaded from www.Manualslib.com manuals search engine Brake Adjustment
.................................. 6-31
Fluid
....................................... 6-28
Master Cylinder
.............................. 6-28
Parking
..................................... 2-23
Pedal Travel
................................. 6-3 1
Replacing System Parts ........................ 6-3 1
System Warning Light
......................... 2-52
Trailer
...................................... 4-34
Transmission Shift Interlock Check
............... 7-47
Wear
....................................... 6-30
Brakes. Anti-Lock
............................... 4-7
Braking in Emergencies
........................... 4-9
Braking
........................................ 4-6
Break-In. New Vehicle
.......................... 2-16
Brightness Control
.............................. 2-38
Bulb Replacement
.............................. 6-32
BTSICheck
................................... 7-47
Canadian Roadside Assistance
.................... 8-7
Carbon Monoxide .................... 2-28.4-26. 4-34
Cassette Deck Service
........................... 7-45
Cassette Tape Player
....................... 3- 11. 3- 13
Cassette Tape Player Care
........................ 3-27
Center High-Mounted Stoplamp
................... 2-61
Center Rear Passenger Position
.................... 1-35
Certification Label
.............................. 4-27
CertificatiodTire Label
.......................... 4-27
Capacities
and Specifications
...................... 6-64
Center Passenger Position
........................ 1-35 Chains. Safety
................................. 4-34
Chains. Tire
................................... 6-49
Changing a Flat Tire
............................. 5-23
Checking Your Restraint Systems
.................. 1-52
Chemical Paint Spotting
.......................... 6-56
Child Restraints
................................ 1-40
Securing in a Rear Outside Seat Position ........... 1-42
Securing
in the Center Front Seat Position ......... 1-44
Securing
in the Center Rear Seat Position .......... 1-44
Securing in the Center Seat Position
.............. 1-44
Securing in the Passenger Seat Position ........... 1-46
Securing
in the Right Front Seat Position .......... 1-46
TopStrap
................................... 1-42
Where to Put
........................... 1-40. 1-41
Cigarette Lighter
............................... 2-45
Circuit Breakers and Fuses
....................... 6-60
Cleaner. Air
................................... 6-17
Cleaning Aluminum Wheels
..................... ....... 6-55
Fabric
...................................... 6-50
Glass
....................................... 6-53
InsideofYourGM
............................ 6-50
Instrumentpanel
............................. 6-52
Leather
..................................... 6-52
Outside
of Your GM ........................... 6-54
Special Problems
............................. 6-51
Stains
...................................... 6-50
Tires
....................................... 6-55
Vinyl
....................................... 6-52
Wheels
..................................... 6-55
Windshield and Wiper Blades
................... 6-53
9-2