1997 CHEVROLET EXPRESS service

Downloaded from www.Manualslib.com manuals search engine 2. Firmly apply both the parking brake (see “Parking Brake” in the Index if necessary) and the regular brake.
NOTE: Do not use the accelerator pedal, and be
ready
to turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The starter
should work only in PARK (P) or NEUTRAL
(N). If
the starter works in any other position, your vehicle
needs service.
Brake-Tra- -mission Shift Interlock (BTSI) Check
/! CAUTION:
When you are doing this check, the vehicle could
move suddenly. If it does, you or others could be
injured. Follow the steps below.
1. Before you start, be sure you have enough room around
the vehicle.
It should be parked on a level surface.
2.
3.
Firmly apply the parking brake (see “Parking Brake”
in the Index if necessary).
NOTE: Be ready
to apply the regular brake
immediately if the vehicle begins
to move.
With the engine
off, turn the key to the RUN
position, but don’t start the engine. Without applying
the regular brake, try to move
the shift lever out
of PARK (P) with normal effort. If the shift lever
moves out of PARK
(P), your vehicle’s BTSI
needs service.
Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition key
to LOCK in each shift lever position.
The key should turn to LOCK only when the shift
0 The key should come out only in LOCK.
lever is in PARK (P).

Downloaded from www.Manualslib.com manuals search engine Part C: Periodic Maintenance
Inspections
Listed below 3Elnspections and services which should
be performed at least twice
a year (for instance, each
spring and fall). You should let your
GM dealer’s
service department or other qualified service center do
these
jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a
GM service manual. See “Service and Owner
Publications’’ in the Index.
Steering and Suspension Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack of lubrication. Inspect the power steering
lines and
hoses for proper hook-up, binding, leaks,
cracks, chafing, etc.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out-of-position parts as well as open seams,
holes, loose connections or other conditions which could
cause a heat build-up in the floor pan or could let
exhaust fumes into the vehicle. See “Engine Exhaust” in
the Index.
Radiator and Heater Hose Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes,
fittings and clamps; replace as needed.
Throttle Linkage Inspection
Inspect the throttle linkage for interference or binding,
and for damage or missing parts. Replace parts as
needed. Replace any cables that have high effort or
excessive wear.
Do not lubricate accelerator and
cruise control cables.

Downloaded from www.Manualslib.com manuals search engine Rear Axle Service
Check the gear lubricant level in the rear axle and add
if needed. See “Rear Axle”
in the Index. A fluid loss
may indicate a problem. Check the axle and repair it
if needed.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Also inspect drum brake linings
for wear and cracks. Inspect other brake parts, including
drums, wheel cylinders, calipers, parking brake, etc.
Check parking brake adjustment.
You may need to have
your brakes inspected more often if your driving habits
or conditions result in frequent braking.

Downloaded from www.Manualslib.com manuals search engine Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval. Any additional information from “Owner Checks and
Services” or “Periodic Maintenance” can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
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Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER
DATE READING SERVICED
BY MAINTENANCE PERFORMED
.~ .- -

Downloaded from www.Manualslib.com manuals search engine Maintenance Record
ODOMETER
DATE MAINTENANCE PERFORMED
SERVICED
BY READING

Downloaded from www.Manualslib.com manuals search engine Section 8 Customer Assistance Information
Here you will find out how to contact Chevrolet if you need assistance. This section also \
tells you how to obtain
service publications and how to report any safety defects.
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Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users
ChevroletIGeo Roadside Assistance Program
Canadian Roadside Assistance Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program
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Warranty Information Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors Ordering Service and Owner Publications
in Canada

Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure Chevrolet dealers have the facilities, trained technicians
and up-to-date information to promptly address any
concerns you may have. However, if
a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service
or parts
manager, contact the owner
of the dealership or the
General Manager.
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