Page 385 of 402

Downloaded from www.Manualslib.com manuals search engine We prefer you utilize the Customer Satisfaction
Procedure before you resort
to AUTO LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary. If
this mediation is unsuccessful, an informal hearing will
be scheduled where eligible customers may present their
case to an impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject.
If you accept the decision. GM will be
bound
by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time
you file a claim until a decision is made.
Some state laws may require you to use this program
before filing
a claim with a state-run arbitration program
or
in the courts. For further information, contact the
BBB at 1-800-955-5 100 or the Chevrolet Customer
Assistance Center at
1-800-222- 1020.
Warranty Information
Your vehicle comes with a separate warranty booklet
that contains detailed warranty information.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause
a crash or could cause in-jury or death, you should
immediately
inform the National Highway Traffic
Safety Administration (NHTSA),
in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation. and
if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However,
NHTSA cannot become involved
in individual problems between you, your dealer or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free
at 1-800-424-9393 (or 366-0123 in the
Washington,
D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington.
D.C. 20590
You can also obtain other information about motor
vehicle safety
from the Hotline.
8-10
Page 386 of 402

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
K 1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047 In
Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
8-11
Page 387 of 402

Downloaded from www.Manualslib.com manuals search engine 1997 CHEVROLET/GEO SERVICE PUBLICATIONS ORDERING INFORMATH
The following publications covering the operation and servicing of your vehicle can be purchased by filling o
the Service Publication Order Form in this book and mailing it in with your check, money order,
or credit card information to Helm, Incorporated (address below.)
CURRENT PUBLICATIONS FOR 1997 CHEVROLET/GEO
SERVICE MANUALS
Service Manuals have the diagnosis and repair information
on engines, transmission, axle, suspension, brakes,
electrical, steering, body, etc.
RETAIL
SELL PRICE: $90.00
TRANSMISSION, TRANSAXLE, TRANSFER CASE
UNIT REPAIR MANUAL
This manual provides information on unit repair service
procedures, adjustments and specifications for the
1997 GM transmissions, transaxles and transfer cases.
RETAIL SELL PRICE:
$40.00
SERVICE BULLETINS
Service Bulletins give technical service information needed
to knowledgeably service General Motors cars and trucks.
Each bulletin contains instructions
to assist in the
diagnosis and service of your vehicle.
PLEASE COMPLETE THE ORDER FORM SHOWN ON
THE FOLLOWING PAGE AND MAIL TO:
Helm, Incorporated P.O. Box 07130 Detroit, MI 48207
OWNER’S INFORMATION
Owner publications are written directly for Owners and
intended
to provide basic operational information about tl
vehicle. The owner’s manual will include the Maintenanct
Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual and
Warranty Booklet. RETAIL SELL PRICE:
$15.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $10.00
CURRENT & PAST MODEL ORDER FORMS
Service Publications are available for current and past
model GM vehicles. To request an order form, please
specify year and model name of the vehicle.
OR ORDER TOLL FREE: 1-800-782-4356
Monday-Friday 8:OO AM - 6:OO PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCarcCDiscover
Page 388 of 402

Downloaded from www.Manualslib.com manuals search engine ORDER TOLL FREE
information within 30 days of delivery. On returns, a re-stocking fee may be applied (Monday-Friday 8:OO AM - 6:OO PM EST)
service. If further informatlon IS needed, wrlte to the address s R own below or call (NOTE: For Credit Card Holders Only)
Orders will be mailed within 1 O.days of receipt. Please allow ade uate time for postal
1-800-782-4356 1-800-782-4356. Material cannot be returned for credit without packing slip with return
FAX Orders Only 1-31 3-865-5927 against the original order.
PUBLICATION FORM
PRICE EACH* QTYm YEAR NAME NUMBER
TOTAL
PRICE , VEHICLE MODEL ITEM DESCRIPTION
- -
I $90.00
1997
Service Manual
Car
& Light Truck
Transmission Unit Repair 1997
$1
0.00 1997
Owner’s Manual Without Portfolio
$1 5.00 1997
Owner’s Manual In Portfolio $40.00
NOTE: Dealers and Companies please provide dealer
or company name, and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write
to the above address for quotation. HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMERS NAME) (AITEMION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(CITY) (STATE) (ZIP CODE) ..
DAYTlMf TELEPHONE NO. 0 AREA CODE
iE-ORD97 ‘(Prices are subject to change without notice and without incurring
obligation. Allow ample time for delivery.)
-
P
A
Y
M
E
N
T
-
Check or Money Order payable to Helm, Inc. (USA funds
only - do not send cash.)
0 MasterCard
VISA
Discover
I TOTAL MATERIAL I
Michigan Purchasers add 6% sales tax
Canadian Postage See Note Below
Account lm ml
Number:
Expiration 17 ml Check here if your billing address
Date mo/yr: is different from your shipping
address shown.
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11.50 plus the
U.S. order processing.
Page 389 of 402
Downloaded from www.Manualslib.com manuals search engine 4% NOTES
8-14
Page 390 of 402

Downloaded from www.Manualslib.com manuals search engine Section 9 Index
Accessory Power Outlets ........................ 2-63
Adding Equipment to the Outside
of Your Vehicle ...... 6-3
Adding Sound Equipment
........................ 3-20
Add-on Equipment ............................. 4-44
AirBag
....................................... 1-20
Adding Equipment ............................ 1-25
How Does it Restrain .......................... 1-23
How it Works
................................ 1-22
Location
.................................... 1-22
Readiness Light
....................... . 1-21. 2-73
Servicing
................................... 1-25
What Makes it Intlate
.......................... 1-23
What
You See After it Inflates ................... 1-24
When Should
it Inflate ......................... 1-23
Aircleaner
.................................... 6-13
Air Conditioning
................................ 3-3
Refrigerants
................................. 6-64
Alignment and Balance, Tire ...................... 6-46
All-Wheel Drive
.......................... 2-23, 6-21
Aluminum Wheels. Cleaning
...................... 6-55
Antenna. Fixed
................................. 3-21
Appearancecare
............................... 6-49
Anti-Lock Brake
System Warning Light
......... 2-76, 4-7
Materials
.................................... 6-57 Arbitration Program
.............................. 8-9
Ashtrays ...................................... 2-61
Audio Systems
.................................. 3-6
Automatic Overdrive
............................ 2-20
Automatic Transmission Check
...................................... 7-47
Fluid
....................................... 6-14
Operation
................................... 2-18
Park Mechanism Check
........................ 7-49
Shifting
..................................... 2-18
Starting Your Engine
.......................... 2-15
Armrest. Storage
............................... 2-56
Axle Front
....................................... 6-22
Rear
....................................... 6-20
Backglass Wipers.
Blade Replacement ............. 6-40
Battery ....................................... 6-32
ChargeLight
................................ 2-73
Jump Starting
................................. 5-3
Replacement. Keyless Entry
..................... 2-7
Warnings
................................ 5-3. 5-5
BBB Auto Line
................................. 8-9
Better Business Bureau Mediation
................... 8-9
9-1
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Downloaded from www.Manualslib.com manuals search engine Blizzard. Driving In ............................. 4-39
Brake Fluid
.................................... 6-28
Brake. Parking
................................. 2-29
Brake System Warning Light
...................... 2-75
Brakes Adjustment
.................................. 6-32
Anti-Lock
................................... 4- 7
PedalTravel
................................. 6-32
Trailer
...................................... 4-4 9
Wear ....................................... 6-31
Brake-Transmission Shift Interlock Check
........ .. 7-48
Braking
........................................ 4- 6
Master Cylinder
.............................. 6-28
Replacing System Parts
........................ 6-32
Braking in Emergencies
........................... 4-9
Break-In, New Vehicle
.......................... 2-13
Brightness Control
.............................. 2-47
Bulb Replacement
......................... 6-33, 6-62
BTSICheck
................................... 7-48
Canadian Roadside Assistance
.................... 8-7
Capacities and Specifications ................. 6-63, 6-64
Carbon Monoxide
................ 2-9.2-34.4-49, 4-50
Cargocover ................................... 2-58
Cargo Tie Downs ............................... 2-58
Center Front Passenger Position ................... 1-26
CertificatiodTire Label
.......................... 4-42
Chains Safety
...................................... 4-49
Tire
........................................ 6-48 Changing a Flat Tire
............................. 5-23
Charging System Light
.......................... 2-73
Check Gages Light
.............................. 2-80
Checking Your Restraint Systems
..... : ............ 1-47
Chemical Paint Spotting
.......................... 6-56
Child Restraints
................................ 1-37
Center Seat Positions
.......................... 1-41
Securing
in a Rear Outside Seat Position ........... 1-39
TopStrap
................................... 1-38
Where Not to Put
............................. 1-41
WheretoPut
................................ 1-37
Circuit Breakers and Fuses
....................... 6-59
Cleaner. Air
................................... 6-13
Cleaning Aluminum Wheels
............................ 6-55
Fabric
...................................... 6-50
Glass
....................................... 6-53
Inside of Your Vehicle
......................... 6-49
Instrumentpanel
............................. 6-52
Leather
..................................... 6-52
Outside
of Your Vehicle ........................ 6-54
Stains
...................................... 6-51
Tires
....................................... 6-55
Vinyl ....................................... 6-52
Wheels
...................................... 6-45
Windshield, Backglass and Wiper Blades
.......... 6-53
Securing in the Right Front Seat Position .......... 1-41
Cigarette Lighter
............................... 2-61
Weatherstrips
................................ 6-53
Climate Control System
........................... 3-2
9-2
Page 392 of 402

Downloaded from www.Manualslib.com manuals search engine Clock. Setting ................................... 3-6
Clutch. Hydraulic
............................... 6- 19
Comfort Controls
................................ 3- 1
Compact Disc Care ............................. 3-21
Control of
a Vehicle .............................. 4-6
Convenience Net
............................... 2-57
Convex Outside Mirror
.......................... 2-50
Coolant .................................. 5-14. 6-23
Coolant Heater. Engine
.......................... 2- 17
Courtesy Transportation ........................... 8-8
Cruise Control
................................. 2-42
Customer Assistance Information
................... 8- I
Customer Satisfaction Procedure .................... 8-2
Compact Spare Tire
............................. 5-35
Damage.
Finish ............................... 6-56
Damage. Sheet Metal
............................ 6-55
Daytime Running Lamps
......................... 2-46
Daytime Running Lamps Indicator Light
............ 2-80
Dead Battery
................................... 5-3
Defects. Reporting Safety
................... 8- IO. 8- 1 I
Defensive Driving ............................... 4-2
Defogging
..................................... 3-5
Dimensions. Vehicle
............................ 6-64
Dome Lamps
.................................. 2-48
Door Locks
....................................... 2-4
Storage
..................................... 2-56
Drive. Automatic Transmission
.................... 2-20
Defrosting
..................................... 3-5 Drive Axle
Service
..............................
City ........................................ 4-32
Defensive
.................................... 4-2
Drunken
..................................... 4-3
Foreign Countries
.............................. 6-4
Freeway .................................... 4-33
Guidelines
.................................. 4-14
Hill and Mountain Roads
....................... 4-35
InaBlizzard
................................. 4-39
Night
...................................... 4-28
Off-Road
................................... 4-15
OnCurves
................................... 4-9
Rainy Conditions
............................. 4-29
Snowy and Icy Conditions
...................... 4-37
Through Deep Standing Water
................... 4-31
WetRoads
.................................. 4-29
Winter
...................................... 4-37
With
a Trailer ................................ 4-50
Driving On Grades While Towing
a Trailer ........... 4-52
Drunken Driving
................................ 4-3
Easy Entry Seat
................................ 1-7
Electrical Equipment, Adding
................ 3-20. 6-58
Electrical System
............................... 6-58
Endgate
....................................... 2-9
Emergency Release
........................... 2-11
Manual Release .............................. 2-10
Remote Release
.............................. 2-11
9-3