1997 CADILLAC CATERA service

Downloaded from www.Manualslib.com manuals search engine When It’s Time for New Tires
One way to tell when it’s
time for new tires is to
check the treadwear
indicators, which will
appear when your tires have
only
1/16 inch (1.6 mm) or
less
of tread remaining.
You
need a new tire if any of the following statements
are true:
You can see the indicators at three or more places
around the tire.
You can see cord or fabric showing through the
tire’s rubber.
The tread or sidewall is cracked, cut or snagged
deep enough
to show cord or fabric.
0 The tire has a bump, bulge or split.
The tire has a puncture, cut or other damage that
can’t be repaired well because of the size or location
of the damage.
Buying New Tires
To find out what kind and size of tires you need, look at
the Tire-Loading Information label.
The tires installed
on your vehicle when it was new had
a Tire Performance Criteria Specification (TPC Spec)
number
on each tire’s sidewall. When you get new tires,
get ones with that same TPC Spec number. That way
your vehicle will continue to have tires that are designed
to give proper endurance, handling, speed rating,
traction, ride and other things during normal service on
your vehicle. If your tires have an all-season tread
design, the TPC number will be followed by an
“MS”
(for mud and snow).
If you ever replace your tires with those
not having a
TPC Spec number, make sure they are the same size,
load range, speed rating and construction type (bias,
bias-belted or radial) as your original tires.
6-41

Downloaded from www.Manualslib.com manuals search engine Mixing tires could cause you to lose control while
driving.
If you mix tires of different sizes or types
(radial and bias-belted tires), the vehicle may not
handle properly, and you could have a crash. Using tires
of different sizes may also cause
damage to your vehicle. Be sure to use the same
size and type tires on all wheels.
Uniform Tire Quality Grading
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter-type snow
tires, space-saver or temporary use spare tires, tires with
nominal rim diameters
of 10 to 12 inches (25 to 30 cm),
or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these grades,
they must also conform to Federal safety
requirements and additional General Motors Tire
Performance Criteria
(TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate
of the tire when tested under controlled
conditions
on a specified government test course. For
example, a tire graded 150 would wear one and a half
( 1 1/2) times as well on the government course as a tire
graded
100. The relative performance of tires depends
upon the actual conditions
of their use, however, and
may depart significantly from the norm due
to variations
in driving habits, service practices and differences in
road characteristics and climate.
Traction -- A, B, C
The traction grades, from highest to lowest, are A, B
and C, and they represent the tire’s ability to stop
on wet pavement as measured under controlled
conditions on specified government test surfaces
of
asphalt and concrete. A tire marked C may have poor
traction performance.
Warning: The traction grade assigned to this tire is based
on braking (straightahead) traction tests and does not
include cornering (turning) traction.
6-42

Downloaded from www.Manualslib.com manuals search engine Tires c
To clean your tires, use a stiff brush with a tire cleaner.
NOTICE:
When applying a tire dressing always take care
to wipe off any overspray or splash from all
painted surfaces
on the body or wheels of the
vehicle. Petroleum-based products may damage
the paint finish.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti-corrosion material to the parts repaired or
replaced to restore corrosion protection.
Finish Damage
Any stone chips, fractures or deep scratches in the finish
should be repaired right away. Bare metal will corrode
quickly and may develop into a major repair expense.
Minor chips and scratches can be repaired with touch-up
materials available from your dealer or other service
outlets. Larger areas
of finish damage can be corrected
in your dealer’s body and paint shop.
6-52

Downloaded from www.Manualslib.com manuals search engine Vehicle Identification Number (VIN)
- 1 I I. 11111.11 1.11 111 111111 II. 111111 1. 111111111111 111111111 II
1-11 SAMPLE4UXVM072675 111
ENGINEA97 ASSEMBLY
CODE MODEL YEAR
PLANT
This is the legal identifier for your Catera. It appears on
a plate in the front corner of the instrument panel, on the
driver’s side. You can see it if you look through the
windshield from outside your vehicle. The VIN also
appears on the Vehicle Certification and Service Parts
labels and the certificates of title and registration.
Engine Identification
The 8th character in your VIN is the engine code. This
code will help you identify your engine, specifications
and replacement parts.
Service Parts Identification Label
You’ll find this label behind the passenger’s side access
panel in the trunk (panel that covers the trunk mounted CD changer). It’s very helpful if you ever need to
order parts. On
this label is:
your VIN,
the model designation,
paint information and
0 a list of all production options and special equipment.
Be sure that this label is not removed from the vehicle.
Electrical System
Add-on Electrical Equipment
I
NOTICE:
Don’t add anything electrical to your Catera unless
you check with your dealer first. Some electrical
equipment can damage
your vehicle and the
damage wouldn’t
be covered by your warranty.
Some add-on electrical equipment
can keep other
components from working
as they should.
Your vehicle has an air bag system. Before attempting to
add anything electrical to your Catera, see “Servicing
Your Air Bag-Equipped Catera” in the Index.

Downloaded from www.Manualslib.com manuals search engine /-"' -=-a
Section 7 Customer Assistance Information
Here you will find out how to contact Cadillac if you need assistance.. This section also tells you how to obtain service
publications and how to report any safety defects.
7-2
7-4
7-5
7-1 1
7- 12
7- 12 Customer Satisfaction Procedure
Customer Assistance
for Text Telephone
(TTY) Users
Roadside Service GM Participation in an Alternative Dispute
Resolution Program
Warranty Information
Reporting Safety Defects to the United
States Government
7- 13 Reporting Safety Defects to the
Canadian Government
7-13 Reporting Safety Defects to General Motors
7- 13 Ordering Service and Owner Publications
in Canada
Ordering Information
7-14
1997 Cadillac Service Publications

Downloaded from www.Manualslib.com manuals search engine Customer Satisfaction Procedure Catera dealers have the facilities, trained technicians and
up-to-date information
to promptly address any
concerns you may have. However,
if a concern has not
been resolved to your complete satisfaction, take the
following steps:
STEP ONE -- Discuss your concern with a member
of dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with the Sales, Service or Parts
Manager, contact the owner
of the dealership or the
General Manager.
7-2

Downloaded from www.Manualslib.com manuals search engine Roadside Service
TOLL-FREE HOTLINE
1=800=882-1112
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service.
It provides every Catera
owner with the advantage
of contacting a Cadillac
advisor and, when appropriate, a Catera trained dealer
technician who can provide on-site service. Each technician travels
with a specially equipped
service vehicle complete with the necessary Catera parts
and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached by dialing
1-800-882- 11 12,24 hours a day,
365 days a year.
This service is provided at no charge for any
warranty-covered situation and
for a nominal
charge if the Catera is no longer under warranty.
Roadside Service is available only
in the United
States and Canada.
Cadillac Owner Privileges TM
Roadside Service provides several Cadillac Owner
Privileges
TM at “no charge,” throughout your 1997
Cadillac Warranty Period -- 48 Months/.O,000 miles
(80 000 km).
7-5

Downloaded from www.Manualslib.com manuals search engine Emergency Road Service is performed on site for the
following situations:
0 Towing Service
0 Battery Jump Starting
0 Lock Out Assistance
Fuel Delivery
0 Flat Tire Change (Covers change only)
0 Trip Interruption -- If your trip is interrupted due
to a warranty failure, incidental expenses may
be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered are
hotel, meals and rental car.
7-6