1996 CHEVROLET TRACKER service

may have with your vehicle can be handled by your
selling
or servicing dealer. Your dealer has the facility,
trained techcians, special tools and up-to-date
information to promptly address any issue which may
arise. Chevrolet/Geo has empowered its dealers to make
any decisions and repair vehicles,
and they are eager to
resolve your concern to your complete satisfaction.
If
your concern has not been resolved to your satisfaction,
take the following steps:
STEP ONE -- Discuss your concern with a
member
of dealer management. Normally, concerns
can be quickly resolved at that level. If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the
General Manager.
STEP TWO -- If after contacting a member
of dealership management, it appears your concern
cannot
be resolved by the dealership without further
help, contact the Chevrolet/Geo Customer Assistance
Center by calling 1-800-222- 1020. In Canada,
contact
GM of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777 (English)
or 1-800-263-7854 (French), For
help outside
of the United States and Canada, call
the following numbers as appropriate:
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In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-751-4135
(English) or 1-800-751-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
Virgin Islands: 1-800-’534-O 122
In all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call
GM North American
Export Sales in Canada at 1-905-644-4112
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Chevrolet/Geo Roadside Assistance
Program
To enhance Chevrolet/Geo's strong commitment to
customer satisfaction, Chevrolet/Geo
is excited to
announce
the establishment of the Chevrolet/Geo
Roadside Assistance Center.
As the owner of a 1996
Chevrolet/Geo, membership
in Roadside Assistance
is free. Roadside
Assistance
is available 24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will
provide
you over-the-phone roadside assistance with minor
mechanical problems.
If your problem cannot be
resolved over the phone, our advisors have access to
a nationwide network of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two levels
of service to the customer,
Basic Cure and Courtesy" Care:
0 Toll-free number, 1 -800-CHEV-USA
0 Free towing for warranty repairs
0 Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie., wrecker
services, locksmith/key service, glass repair, etc.)
ROADSIDE Courtesy " Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
a FREE Lochmith/Key Service (when keys are lost
on the road or locked inside)
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FREE Flat Tire Service (spare installed on the road)
FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the BUMPER-TO-BUMPER
New Vehicle Limited Warranty to eligible purchasers
of
1996 Chevrolet/Geo passenger car and light duty trucks.
(Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating 1996 and newer Chevrolet/Geo
vehicles for a period
of 36 months/36,000 miles. All
Courtesy Care services must be pre-arranged by
Chevrolet/Geo Roadside or dealer Service Management.
Basic Care and Courtesy Care are not part of or
included in the coverage provided
by the New Vehicle
Limited Warranty. Chevrolet/Geo reserves the right to
modify or discontinue
Basic Care and Courtesy Care
at any time. For complete
program details, see your Chevrolet/Geo
dealer to obtain a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
0 Vehicle mileage
Description of problem
Please refer to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
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Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to
the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with the
coverage provided by the BUMPER-TO-BUMPER
New Vehicle Limited Warranty to retail purchasers of
1996 Chevrolet/Geo passenger cars and light duty trucks
(please
see your selling dealer for details).
Courtesy Transportation includes:
One way shuttle ride for any warranty repair
completed during the same day.
Up to $30 maximum daily vehicle rental allowance for
any overnight
warranty repair up to five days, OR
Up to $30 maximum daily cab, bus, or other
transportation allowance in lieu
of rental for any
overnight warranty repair up
to five days, OR
Up to $10 daily fuel allowance for rides provided by
another person
(i.e., friend, neighbor, etc.) in lieu of
rental for any overnight warranty repair up to five days. Note: All Courtesy Transportation
arrangements will
be administered by your Chevrolet/Geo dealer
service management. Claim amounts
should reflect
all actual costs.
Chevrolet/Geo Courtesy Transportation is not part of
the BUMPER-TO-BUMPER New Vehicle Limited
Warranty. Chevrolet/Geo reserves the right
to make
any changes or discontinue Courtesy Transportation
at
any time without notification.
0 For additional program details contact your
Chevrolet/Geo dealer.
In Canada, please consult your GM dealer for
information on Courtesy Transportation.
Some state insurance regulations make
it impractical to
rent vehicles to people under 21 years of age. If you are
under
21 and have difficulty renting a vehicle,
Chevrolet/Geo will reimburse up to $3O/day for
documented transportation
you receive.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details.
The Roadside Assistance program is
available only in the United States and Canada.
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REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G
3J2
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notlfying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet/Geo
Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French),
or write:
General Motors
of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Service, and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature
are available for purchase for all
current and
many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
.~.. 1-800-551-4123
Canada
. . . . . 1-800-668-5539
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Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They
may be useful for owners who wish to get
a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level
or training who
wish
to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealerships. GM monitors
product performance in the field. When service methods
are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve
any
number of vehicles. So,me will describe inexpensive
service; others will describe expensive service. Some
will advise of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians. In some cases,
bulletins refer to service manuals, specialized tools,
equipment and safety procedures necessary to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond, an index is required and
published quarterly to help identify specific bulletins.
Subscriptions
are available. You can order an index at
the toll-free numbers listed previously, or ask a
GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
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Brake Adjustment
.................................. 6-33
Fluid
....................................... 6-29
Master Cylinder
.............................. 6-29
Parking
..................................... 2-20
PedalTravel
................................. 6-32
Replacing System Parts
........................ 6-33
System Warning Light
......................... 2-62
Trailer
...................................... 4-51
Transmission Shift Interlock
.................... 2-23
Transmission Shift Interlock Check
............... 7-49
Wear
....................................... 6-32
Brakes.Ant i.Lock ............................... 4-6
Braking ........................................ 4-5
Braking in Emergencies
..... ................ 4-8
Break.In. New Vehicle
....................... 2-6
Brightness Control .............................. 2-36
BTSI
......................................... 2-23
BTSICheck
................................... 7-49
Bulb Replacement
.............................. 6-34
Canadian Roadside Assistance
. . ........ 8-6
Canvas Top And Plastic Window Care
...................... 6-53
Lowering
and Raising ......................... 2-49
Preparing for Storage
.......................... 2-54
Removing and Installing
....................... 2-53 Capacities and Specifications
.................... 6-62
Carbon Monoxide
......................... 2.25, 4.42
Cassette Deck Service
........................... 7-47
Cassette Tape Player
.................. . . 3.8, 3.11
Cassette Tape Player Care
........... ........ 3-18
CD Player Theft-Deterrent Feature
................. 3-15
Certification Label
.............................. 4-46
Certificationmire Label
........................ 4-46
Chains. Safety
.................... ........ 4-51
Chains. Tire ...................... ........ 6-47
Changing a
Flat Tire .............. ........... 5-22
Charging System Light
.......................... 2-61
Checking Your Restraint Systems
.................. 1-46
Chemical Paint Spotting .......................... 6-55
Child Restraints
...................... ...... 1-37
Securing in a Rear Seat Position
......... ... 1-38
Securing in the Right Front Seat Position . . ... 1-40
TopStrap
................................. 1-38
WheretoPut
................................ 1-37
Cigarette Lighter
............................... 2-40
Circuit Breakers and Fuses
....................... 6-58
Cleaner. Air
................................... 6-13
Cleaning Aluminum Wheels
............................ 6-54
Canvas Top and Plastic Window ................. 6-53
Fabric
...................................... 6-49
Glass
....................................... 6-51
InsideofYourGeo ............................ 6-48
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Ignition Positions ....... ............ 2-4
Inflation, Tire
................................ 6-41
Inside Daymight Rearview Mirror ................. 2-37
Inspections
.................................... 7-51
Exhaust Systems
............................. 7-5 1
Front-Wheel-Drive Axle Boot .................. 7-5 1
Front-Wheel-Drive Axle Seal ................... 7-5 1
Radiator and Heater Hose ...................... 7-51
RearAxle
................................... 7-52
Steering
.................................... 7-51
Suspension
................... ........... 7-51
Throttle Linkage
.............................. 7-52
Instrument Panel
............................... 2-56
Brightness Control
............................ 2-36
Cleaning
.................................... 6-51
Cluster ..................................... 2-58
Fuse Block .................................. 6-58
Interior
Lamps .................... ... 2-36
Brake
System
.... ....................... 7-52
Jack. Tire
....
Jump Starting . .
.................... 5-23
................... 5-2
Key Lock Cylinders Service ..................... 7-48 .
Keys .......................................... 2-1
Labels
Certification
................................. 4-46
Certification/Tire
............................. 4-46
Service Parts Identification ..................... 6-57
8 Tire-Loading Information ...................... 4-46
Vehicle Identification Number ................... 6-57
Lamps
...................................... 2-35
Dome ................. ........... 2-36
Interior
............ ......... 2-36
On Reminder ......... , ... ....... 2-29
Lamps Control
........................ . . 2-29
Leaving
Your Vehicle ............................. 2-4
Leaving Your Vehicle with the Engine Running
....... 2-22
Lighter
....................................... 2-40
Lights
Air Bag Readiness
................... 1-25.2.6. 2-61
Anti-Lock
Brake System Active ............. 2-64. 4-8
Anti-Lock Brake System Warning
....... . . 2.63, 4.6
Brake System Warning
........... .... 2-62
Charging System
........................... 2-61
Cruise ...................................... 2-33
Daytime Running Lamps Indicator ............... 2-69
Oil Pressure ................................. 2-67
Overdrive0
fi ................................ 2-69
Rear Window Defogger
......................... 3-5
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