1996 CHEVROLET ASTRO phone

0 FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
0 FREE Flat Tire Service (spare installed on the road)
0 FREE Jump Start (at home or on the road)
0 FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with
the coverage provided by the Bumper to Bumper
New Vehicle Limited Warranty to eligible purchasers
of 1996 Chevrolet/Geo passenger car and light duty
trucks. (Please see your selling dealer for details.)
Note:
Courtesy Care is available to Retail and Retail Lease
Customers operating
1996 and newer ChevroletlGeo
vehicles for a period
of 36 months/36,000 miles,
whichever occurs first.
All Courtesy Care services
must be pre-arranged by Chevrolet Roadside
or dealer
Service Management.
Basic Care and Courtesy Care are not part of or
included
in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right to
modify or discontinue
Basic C~re and Courtesy Care
at any time. For
complete program details, see your Chevrolet/Geo
dealer to obtain
a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide
you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available to give
to the advisor:
Vehicle Identification Number (VIN)
License plate number
0 Vehicle color
0 Vehicle location
0 Telephone number where you can be reached
Vehicle mileage
0 Description of problem
Please refer
to the Roadside Assistance brochure
inside your owner information portfolio for
full
program details.
8-5

For warranty repairs during the Complete Vehicle
Coverage period
in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only
in the United States and Canada.
GM Participation in BBB AUTO
LINE -- Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue
its participation in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new
vehicle. Our experience has shown that,
if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful. There
may be
instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, Chevrolet voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by
the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program
is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them
at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
8-7

REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has
a safety defect, you should immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1 G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us
at 1-800-222- 1020 or write:
Chevrolet
Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Assistance Center 1908 Colonel
Sam Drive
Oshawa, Ontario L
1 H 8P7
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . 1-800-551-4123
Canada
. . . . . . 1-800-668-5539
8-9

Brakes. Anti-Lock ............................... 4-6
Braking
........................................ 4-5
Braking
in Emergencies ........................... 4-8
Break-In. New Vehicle
.......................... 2- 13
BTSICheck ................................... 7-43
Bulb Replacement
.............................. 6-36
Canadian Roadside Assistance
.................... 8-6
Capacities and Specifications
...................... 6-67
Carbon Monoxide
............... 2.26.4.25.4.32. 4.33
Cassette Deck Service
........................... 7-41
Cassette Tape Player
.................. 3- 10. 3. 12. 3.20
Cassette Tape Player Care
........................ 3-27
Center Passenger Position
........................ 1-34
Chains. Safety
................................. 4-32
Chains. Tire
................................... 6-49
Changing a Flat Tire
............................. 5-23
Charging System Light
.......................... 2-55
Check Gages Light
.............................. 2-63
Check Oil Light
................................ 2-61
Checking
Your Restraint Systems .................. 1-52
Chemical Paint Spotting
.......................... 6-57
Child Restraints
................................ 1-4 I
Securing in a Rear Outside Seat Position ........... 1-43
Securing
in the Center Seat Position .............. 1-45
Securing
in the Right Front Seat Position .......... 1-46
TopStrap
................................... 1-42
Where to Put
........................... 1-4 I. 1-42
Cigarette Lighter
............................... 2-48
Circuit Breakers and Fuses
....................... 6-61
Cleaner. Air ................................... 6-19 Cleaning
Aluminum Wheels ............................ 6-55
Fabric
...................................... 6-50
Glass
....................................... 6-53
Inside
of Your Vehicle ......................... 6-50
Instrument Panel
............................. 6-53
Leather
..................................... 6-52
Outside
of Your Vehicle ........................ 6-54
Special Problems
............................. 6-51
Stains
...................................... 6-51
Tires
....................................... 6-56
Vinyl ....................................... 6-52
Wheels
..................................... 6-55
Windshield and Wiper Blades
................... 6-53
Clock. Setting the
................................ 3-8
Comfort Controls
................................ 3-1
Compact Disc Care
............................. 3-28
Compact Disc Player
............................ 3-16
Compact Spare Tire
............................. 5-36
Control of a Vehicle .............................. 4-5
ConvenienceNet
............................... 2-46
Convex Outside Mirror
.......................... 2-39
Coolant
....................................... 6-25
Heater. Engine
............................... 2-16
RecoveryTank
............................... 5-15
Courtesy Lamps
................................ 2-37
Courtesy Transportation
........................... 8-6
Cruise Control
................................. 2-32
Customer Assistance for Text Telephone Users
......... 8-3
Customer
Assistance Information ................... 8-1
Customer Satisfaction Procedure .................... 8-1
Cooling System
................................ 5-15
9-2