1996 CADILLAC DEVILLE service

Downloaded from www.Manualslib.com manuals search engine Roadside Service for the Hearing or Speech
Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties
or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone
(TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter
can communicate with
Cadillac
by dialing from the United States or Canada
1-800-833-CMCC
- daily, 24 hours.
Our Cadillac Dealer Technician network is ready and
able
to assist Cadiliac customers at roadside.

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Gold Key Courtesy Transportation
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One of your Cadillac Owner Privileges is Gold Key
Courtesy Transportation. It's one more example of
Cadillac's commitment to provide the services you
expect and deserve as a Cadillac owner.
Gold Key Courtesy Transportation helps you get where
you need to be when your Cadillac is in the dealership
for warranty service.*
Courtesy Vehicle
Gold Key Courtesy Transportation provides you with
transportation if your car requires warranty repairs.
Shuttle Service
Warranty work can frequently be handled in one day, but
there is no reason
for you to wait around. Cadillac helps
eliminate inconvenience to you with transportation alternatives.
Gold Key Courtesy Transportation provides shuttle
service for same day warranty
work. Your Cadillac
dealer can get you where you need
to be with minimal
interruption
of your daily schedule.*
In Canada, for warranty repairs during the Complete
Vehicle Coverage period in the New Vehicle Limited
Warranty, interim transportation may be available under
the Courtesy Transportation Program. Please consult your dealer for details.
Miscellaneous Service
Gold Key Courtesy Transportation also provides various
reimbursements for overnight repairs, such as
transportation obtained independently, cab fare
or
reasonable fuel expenses for a ride provided by another
individual.*
*Please ask about specific Gold Key Courtesy
Transportation be rtefits ofered by your Cadillac dealer.
Your dealer will provide you with a courtesy vehicle if
one is available.
7-7

Downloaded from www.Manualslib.com manuals search engine Plan Ahead When Possible
Whenever possible, schedule an appointment for your
vehicle’s warranty work. Your Cadillac dealer can then
prepare
to meet your alternative transportation needs
and minimize inconveniences typically associated with
warranty repairs.
Owner Responsibilities
There are only two things which you will be responsible
for during the use
of your courtesy vehicle. You are
required to provide insurance coverage and replenish the
fuel used.
In many cases your own auto insurance policy may
provide primary coverage for the courtesy vehicle, similar to rental car agreements. Please, check
with your
insurance company to be certain what’s covered.
This service is provided to
you under the terms of the
New Vehicle Warranty, therefore, it is imperative that
your vehicle 6e picked up from the dealership at the
completion
of the warranty service. Vehicles not picked
up in a timely fashion may incur rental fees charged to
the customer.
GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution
Program*
*This program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility limitations and/or to discontinue its participation
in this
program.
Both Cadillac and your Cadillac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that,
if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier in this section is very successful.
There may be instances where an impartial third party can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Cadillac voluntarily participates
in BBB
AUTO LINE.
7-8

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REPORTING SAFETY DEFECTS
TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at our Customer Assistance Center,
1-800-458-8006 or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
30009 Van Dyke
P.O. Box 9025
Warren, MI 48090-9025
In Canada, please call us at 1-800-263-3777 (English) or 1-800-263-7854 (French). Or, write:
Service and Owner Publications
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel
Sam Drive
Oshawa, Ontario
LlH 8P7 Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General
Motors vehicles.
,Toll-free telephone numbers for ordering information: United States
. . . 1-800-55 1-4123
Canada
. . . . . . . . 1-800-668-5539
7-11

Downloaded from www.Manualslib.com manuals search engine Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They may
be useful for owners who wish to get a greater
understanding of their vehicle. They are also useful for
owners
with the appropriate skill level or training who
wish
to perform “do-it-yourself’ service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealerships.
GM monitors
product performance in the field. When service methods are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform
better
service. Service bulletins may involve any
number
of vehicles. Some will describe inexpensive service; others will describe expensive service. Some
will advise
of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians.
In some ,cases
bulletins refer
to service manuals, specialized tools,
equipment and safety procedures necessary
to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond,
an index is required and
published quarterly to help identify specific bulletins.
Subscriptions
are available. You can order an index at
the toll-free numbers listed previously, or ask a
GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners
with general
operation and maintenance information.
7-12
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Downloaded from www.Manualslib.com manuals search engine Keyless Entry System ........................... 2-6
Keys
.......................................... 2-1
Labels CertificationlTire
............................. 4-30
Service Parts Identification
..................... 6-53
Tire-Loading Information
...................... 4-29
Vehicle Identification Number
................... 6-53
Lamps ........................................ 2-40
Interior
..................................... 2-43
Monitor
: ................................... 2-43
On Reminder
................................ 2-41
Panel
....................................... 2-43
Leaving Your Vehicle
............................. 2-6
Leaving Your Vehicle with the Engine Running
....... 2-26
Level Control. Electronic
......................... 2-83
Light Sensor
................................... 2-42
Air Bag Readiness
....................... 1-22. 2-64
Anti-Lock Brake System Warning
............ 2-67. 4-6
Brake System Warning ......................... 2-65
Charging System
............................. 2-65
Coolant Temperature Warning
................... 2-68
Oil Pressure ................................. 2-71
Parking Brake Indicator
........................ 2-66
Safety Belt Reminder
...................... 1-7. 2-64
Service Engine Soon
.......................... 2-69
Loading Your Vehicle
........................... 4-29
Anti-Lockout Feature
.......................... 2-6
Automatic Door
............................... 2-4
Lighter ....................................... 2-54
Lights
Traction Control System Warning
............ 2-67. 4-9
Locks *
Door ........................................ 2-3
PowerDoor .................................. 2-4
Programmable Automatic
Door ................... 2-4
Rear Door Security
............................. 2-5
Trunk Reiease
................................ 2-10
Lumbar Controls ................................ 1-2
MAGNASTEER TM ............................ 4- io
Maintenance. Normal Replacement Parts
............ 6-65
Maintenance. Underbody
......................... 6-51
Maintenance When Trailer Towing ................. 4-40
Malfunction Indicator Lamp
...................... 2-69
Map Lamps ................................... 2-44
MapPocket
................................... 2-52
Matching Transmitter(s)
To Your Vehicle ............. 2-8
MaxiFuse/Relay Center
.......................... 6-58
Methanol
...................................... 6-3
Mirrors
............................. 2-46.2-48. 2-51
Convex Outside
.............................. 2-51
Driver’s Outside Auto-Dimming Rearview
......... 2-51
Electrochromic Daymight Rearview
......... 2.46. 2.48
Power Remote Control
......................... 2-51
Visor Vanity ................................. 2-55
Monitored Systems
OK Message ................... 2-79
Mountain Roads
................................ 4-23
Multifunction Lever
............................. 2-31
Net. Convenience
.............................. 2-53
Neutral
(N). Automatic Transaxle .................. 2-21
New Vehicle Break-In
........................... 2-14
Nightvision
................................... 4-16
8-6
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Downloaded from www.Manualslib.com manuals search engine r
r
r
r
r
r
r
r
Odometer .................................... 2-63
Odometer. Trip
.................................. 2-75
Off-Road Recovery ............................. 4- 12
Oil. Engine
..................................... 6-9
Oil Life Indicator
............................... 2-83
Oil Pressure Light
.............................. 2-7 1
Operation ...................................... 2-7
Overdrive
(0). Automatic Transaxle .... : ........... 2-21
Overheated Engine'Protection Operating Mode
....... 5-15
Overheating Engine
............................. 5- 15
Owner Publications
............................. 7- 12
Paint Spotting. Chemical
........................ 6-51
Park
(P)
Automatic Transaxle .......................... 2- 19
Shifting Into
................................. 2-24
Shifting Out
of .............. .. ................ 2-27
AtNight
.................................... 2-11
Brake
...................................... 2-23
Brake Indicator Light
.......................... 2-66
Lots ....................................... 2-11
Over Things That Bum
........................ 2-27
WithaTrailer
................................ 4-39
Pass
Key Not Programmed Message ................. 2-79
PASS-Key
II .................................. 2-13
PCM Fault Message ............................. 2-79
Power
.
AntennaMastC are ............................ 3-32
DoorLocks
................................... 2-4
OptionFuses
................................ 6-54
Remote Control Mirror
........................ 2-51
Parking
Passing
...................................... 4-13 Retained Accessory
........................... 2-16
Seatback Recliner
............................... 1-5
steering
...................................... 4-10
Steering
fluid ................................ 6-24
Windows ................................... 2-29
PowerSeat
..................................... 1-1
Lumbar Controls
.............................. 1-2
MemoryFunction
.............................. 1-3
Pregnancy. Use
of Safety Belts .................... 1-27
Problems
on the Road ............................ 5-1
Programmable Automatic Door Locks
............... 2-4
Publications. Service and Owner
................... 7-11
Pull-Down Feature. Automatic
.................... 2-11
Radio Reception
.............................. 3-30
Radios
............................. 3.10.3-14. 3.22
Rain. DrivingIn
................................ 4-17
Rainsense Wipers
............................... 2-34
RAP ......................................... 2-16
ReadingLamps
................................ 2-44
Rear Compartment
Fuse Block ....................... 6-60
Door Security Locks ........................... 2-5
Outside Seat Position
.......................... 1-29
Seat Passengers
.............................. 1-29
Storage Armrest
.............................. 2-52
Towing
................................. 5.9. 5.13
WmdowDefogger
............................. 3-9
WmdowLockout
............................. 2-30
Rearview Mirror. Electrochromic Daymight
.... 2.46. 2.48
Reclining Front Seatbacks
......................... 1-5
Reduced Engine Power Message
................... 2-79
Refrigerants. Air-conditioning
............... 6.64. 6.65
8-7

Downloaded from www.Manualslib.com manuals search engine Remote Fuel Door Release ........................ 6-4
Remove Key Message
........................... 2-79
Replacement Bulbs
...................................... 6-62
Parts
....................................... 6-65
Wheel
...................................... 6-42
Replacing Safety Belts
........................... 1-47
Reporting Safety Defects
.................... 7- 1.0,7- 11
Checking
................................... 1-47
Child
....................................... 1-35
Head
........................................ 1-7
Replacing Parts After a Crash
................... 1-47
Retained Accessory Power
........................ 2- 16
Reverse
(R), Automatic Transaxle .................. 2-20
Right Front Passenger Position
.................... 1-27
RKE
.......................................... 2-6
Road Sensing Suspension
........................ 2-82
Roadside Service
................................ 7-4
Rocking Your Vehicle
........................... 5-37
Rotation, Tires ................................. 6-37
Restraints
RSS ......................................... 2-82
Safety Belt Extender
............................ 1-47
Safety Belts
.................................... 1-7
Adults ...................................... 1-12
Care
....................................... 6-48
Center Passenger Position
...................... 1-28
Children
.................................... l-33
Driver Position ............................... 1 - 12
Extender
.................................... 1-47
Incorrect Usage
..... 1-16. 1-17. 1-18, 1-19. 1-45, 1-46
LapBelt .................................... 1-28
How to Wear
Properly
......................... 1-12 Lap-Shoulder
........................... 1 - 12. 1.29
Larger Children
.............................. 1-44
Questions and Answers
........................ 1 . 11
Rear Seat Passengers .......................... 1-29
Reminder Light
.......................... 1.7. 2.64
Replacing After a Crash
........................ 1-47
Right Front Passenger Position
.................. 1-27
Shoulder Belt Height Adjuster
................... 1-14
Shoulder Belt Tightness Adjustment .............. 1-14
Smaller Children and Babies
.................... 1-33
Use During Pregnancy
......................... 1-27
WhyTheyWork
............................... 1-8
SafetyChains
.................................. 4-35
Safety Defects. Reporting
................... 7- 10. 7. 1 1
Safety Warnings and Symbols
....................... xi
Power Recliner
................................ 1-5
Reclining Front
............................... 1-5
Heated
...................................... 1-4
Lumbar Control ............................... 1-2
Power
....................................... 1-1
Restraint Systems
.............................. 1 . 1
SeatControls
................................. 1-1
Securing a Child Restraint
............ 1.37.1.39. 1-41
Second (2). Automatic Transaxle
................... 2-22
SecurityOverride
............................... 2-10
Service
........................................ 6-1
A/C System A/C Compressor Off Message ......... 2-79
AirBagMessage
............................. 2-79
Brake Fluid Switch Message .................... 2-80
Bulletins. Ordering
............................ 7-11
Charging System Message ...................... 2-80
Rear Seat Outside Passenger Positions ............ 1-29
Seatback
Seats
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