Page 184 of 395

Downloaded from www.Manualslib.com manuals search engine 3
ST/PL Press this button and the tape or CD will stop without ejecting and
the radio
will start to play. Press it again and the tape or CD will start to
play again.
EJCR Press this button to remove the tape or CD. If you have both a CD
and a tape in the player, then the other playback media will start to play.
Press it again and the other media
will eject.
COMP: Pressing this button makes soft and loud passages more equal in
volume. For example, classical or jazz music has very quiet and very loud
passages in the same tune. The
COMP display will light as long as COMP
is on.
Tips about Your Audio System
Be aware that hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher volumes
of sound.
Sound that seems normal can
be loud and harmful to your hearing. Take
precautions
by adjusting the volume control on your radio to a safe sound
level before your hearing adapts
to it.
To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably and clearly.
NOTICE:
Before you add any sound equipment to your vehicle -- like a
tape player,
CB radio, mobile telephone or two-way radio -- be
sure you can add what you want.
If you can, it’s very important
to do
it properly. Added sound equipment may interfere with the
operation
of your vehicle’s engine, Delco@ radio or other
systems, and even damage them.
And, your vehicle’s systems
may interfere with the operation
of sound equipment that has
been added improperly.
So, before adding sound equipment, check with your dealer and
be sure
to check Federal rules covering mobile radio and
telephone units.
3-19
Page 206 of 395

Downloaded from www.Manualslib.com manuals search engine Hydroplaning
Hydroplaning is dangerous. So much water can build up under your tires
that they can actually ride
on the water. This can happen if the road is wet
enough and you’re going fast enough. When your vehicle
is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your tires haven’t much
tread or
if the pressure in one or more is low. It can happen if a lot of
water is standing
on the road. If you can see reflections from trees,
telephone poles, or other vehicles, and raindrops “dimple’’ the water’s
surface, there could
be hydroplaning.
Hydroplaning usually happens at higher speeds. There just isn’t a hard
and fast rule about hydroplaning.
The best advice is to slow down when it
is raining.
Some Other Rainy Weather Tips
Turn on your low-beam headlamps -- not just your parking lamps -- to
help make you more visible to others.
0 Besides slowing down, allow some extra following distance. And be
especially careful when you pass another vehicle. Allow yourself more
clear room ahead, and be prepared
to have your view restricted by
road spray.
0 Have good tires with proper tread depth. (See “Tires” in the Index.)
4- 19
Page 345 of 395
Downloaded from www.Manualslib.com manuals search engine There is no cost to call the toll-free Roadside Sexvice number. Many
times Roadside Advisors can assist you over the phone.
There is no cost for Roadside Sewice if the repair is under warranty or the
provided
service is one of the covered Emergency Road Services.
Payment is due at the time sewices are performed if it is determined they
are non-warranty related. Payment may be made by cash, personal check
er any major credit card honored by the participating Cadillac dealership,
tow service QT Iscksnlith.
4
Page 361 of 395

Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information available to
give
the Customer Assistance Representative:
Your name, address, home and business telephone numbers
0 Vehicle Identification Number (This is available from the vehicle
registration
or title, or the plate at the left top of the instrument panel
and visible through
the windshield.)
0 Dealer name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We ellcourage you to call the toll-free number listed previously in ordcr to
give your inquiry prompt attention. However, if you wish to write
Cadillac, write
to:
Cadillac Consumer Relations Center Cadillac Motor Car Division
30009 Van Dyke
PO. Box 9025
Warren, MI 48090-9025
Refer to your Warranty and Owner Assistance Information booklet for
addresses of Canadian and GM Overseas offices.
When contacting Cadillac, please remember that yo~~r concern will likely
be resolved
in the dcalership, using the dealer's facilities, equipment and
personnel. That
is why we suggest you follow Step One first if you have a
concern.
CUSTOMER ASSISTANCE FOR THE
HEMNG OR SPEECH IMPMRED (TDD)
To assist customers who have hearing difficulties, Cadillac has installed
special
TDD (T~lecomnlunication Dcviccs for the Deaf) equipment at its
Customer Assistance Ccntcr. Any hearing or speech impaired customer
who has access to 21 TDD or a conventional teletypewriter (TTY) can
communicate
with Cadillac by dialing: 1-800-TDD-CMCC. (TDD users in
Canada can dial 1-800-263-3830.)
Page 362 of 395

Downloaded from www.Manualslib.com manuals search engine GM PARTICIPATION IN BBB AUTO
RESOLUTION PROGRAM*
LINE
- ALTERNATPVE
DISPUTE
*This program may not be available in all states, depending on state law.
Canadian owners
refer to your Warranty and Owner Assistance
Information booklet. General Motors reserves the right
to change
eligibility limitations and/or to discontinue its participation
in this
program.
Both Cadillac and
your Cadillac dealer are committed to making sure you
are completely satisfied with your new vehicle. Our experience has shown
that, if a situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure described
earlier
in this section is very successful.
There may be instances where an impartial third-party can assist
in
arriving at a solution to a disagreement regarding vehicle repairs or
interpretation of the
New Vehicle Limited Warranty. To assist in resolving
these disagreements, Cadillac voluntarily participates
in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system
to settle disputes between customers and
automobile manufacturers. This program is available free
of charge to
customers
who currently own or lease a GM vehicle.
If
you are not satisfied after following the Customer Satisfaction
Procedure,
you may contact the BBB using the toll-free telephone
number,
or write them at the following address:
BBB
AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name and address, your
Vehicle Identification Number (VIN), and a statement of the nature of
your complaint. Eligibility is limited by vehicle age and mileage, and other
factors.