
Features & Controls
Speedometer and Odometer
Your speedometer lets you see your speed
in both miles per hour (mph) and
kilometers per hour (kmh). Your
odometer shows how far your vehicle has
been driven, in either miles (used in the
U.S.) or kilometers (used in Canada).
The odometer and trip odometer are
displayed
in the Driver Information
Center
on vehicles so equipped.
Tamper Resistant Odometer
Your Pontiac has a tamper resistant
odometer.
If you see silver lines between
the numbers,
you’ll know that someone
has probably tried to
turn it back, so the
numbers may
not be true.
You may wonder what happens if your
vehicle needs a new odometer installed.
If
the new one can be set to the mileage total
of the
old odometer, then it must be. But
if it can’t, then it’s set at zero and a label
must be put on the driver’s door to show
the old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can tell you how far
you have driven since
you last reset it. To
set it to zero:
0
0 On vehicles with the Driver
Information Center, press the button
labeled
“TRIP’.
On vehicles with the Systems
Monitor. the button is next to the trip
odometer. Push and release
in a
smooth, continuous motion unti
zeroes appear.
1 all
x 1000
A
IB
I Tachometer (OPTION)
’he tachometer shows your engine speed
I revolutions per minute (rpm). Do not
un your engine at speeds
in the red area.
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Service & Appearance Care
111 Sewice
Your Pontiac dealer knows your vehicle
best and wants you to be happy
with it.
We hope you’ll go to your dealer for all
your service needs.
You’ll get genuine
GM parts and GM-trained and supported
service people.
We hope you’ll want to keep your GM
vehicle all
GM. Genuine GM parts have
one
of these marks.
1.. 194
Doing Your Own Service
Work
If you want to do some of your own
service work, you’ll want to get the
proper Pontiac Service Manual. It tells
you much more about how to service your
Pontiac than this manual can.
To order the
proper service manual, see “Service Publications”
in the Index.
Your vehicle has an air bag system.
Before attempting
to do your own service
work, see “Servicing Your Air
Bag-Equipped Pontiac”
in the Index.
You should keep a record with all parts
receipts and list the mileage and the date
of any service work you perform. See
“Maintenance Record” in
the Index.
NOTICE:
~~
If you try to do your own service
work without knowing enough
about it, your vehicle could be
damaged.
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When to Check
Check your tires once a month or more.
Don’t forget your compact spare tire. It
should be at
60 psi (420 kPa).
How to Check
Use a good quality pocket-type gage to
check tire pressure. Simply looking at the
tires will.not tell you the pressure,
especially
if you have radial tires --
which may look properly inflated even if
they’re underinflated.
If your tires have valve caps, be sure to
put them back on. They help prevent
leaks by keeping out dirt and moisture.
Tire lnspecfion and
Rotafion
To make your tires last longer, have them
inspected and rotated at the mileages
recommended
in the Maintenance
Schedule. See “Scheduled Maintenance Services” in the Index.
X5028
Use this rotation pattern.
After the tires have been rotated, adjust
the front and rear inflation pressure as
shown on the Tire-Loading Information
label. Make certain that all wheel nuts are
properly tightened. See “Wheel Nut
Torque” in the Index.
e
225 . .
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Customer Assistance Information
1 Customer Satisfaction
Procedure
'our satisfaction and goodwill are
nportant to your dealer and Pontiac.
iormally, any hncern
with the sales
.ansaction or the operation of your
ehicle
will be resolved by your dealer's
)ales or Service Departments.
ometimes, however, despite the best
-dentions
of all concerned,
lisunderstandings can occur.
If your
oncern has not been resolved
to your
atisfaction, the following steps should be
iken:
.266
STEP ONE -- Discuss your concern with
a member of dealership management.
Normally, concerns can be quickly
resolved at that level. If the matter has
already been reviewed with the Sales,
Service, or Parts Manager, contact the
owner of the dealership or the General
Manager.
STEP
TWO -- If after contacting a
member of dealership management,
it
appears your concern cannot be resolved
by the dealership without further help,
contact the Pontiac Customer Assistance
Center by calling 1-800-PM CARES. In
Canada, contact GM
of Canada Customer
Assistance Center
in Oshawa by calling
1-800-263-3777 (Engiish) or
1-800-263-7854(French).
In Mexico, call (525) 254-3777 . In
Puerto Kico or U.S. Virgin Islands, call
1-809-763- 13
15. In all other overseas
locations, contact GM North American
Export Sales
in Canada by calling
1-905-644-41 12. For
prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
0 Your name, address, home and
business telephotie numbers
0 Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate at the left top of
the instrument panel and visible
through the windshield.)
0 Dealership name and location
0 Vehicle delivery date and present
mileage
0 Nature of concern
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Customer Assistance Information
GM Participation in
Alternative Dispute Resolution Program
(CONT.)
BBB AUTO LINE -
There may be instances where an
impartial third-party can assist
in arriving
at a solution to
a disagreement regarding
vehicle repairs or interpretation of the
New Vehicle Limited Warranty.
To assist
in resolving these disagreements Pontiac voluntarily participates in BBB AUTO
LINE.
BBB AUTO LINE is an out-of-court
program administered by the Better
Business Bureau system to settle disputes
between customers and automobile
manufacturers. This program is available
free of charge
to customers who currently
own
or lease a GM vehicle.
If you are not satisfied after following the
Customer Satisfaction Procedure, you
may contact the BBB using the toll-free
telephone number,
or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to
provide your name and address, your Vehicle Identification Number (VIN), and
3 statement of the nature of your
:omplaint. Eligibility is limited by vehicle
ige and mileage, and other factors.
We prefer you utilize the Customer
Satisfaction Procedure before
you resort
to AUTO LINE, but you may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an
intermediary between you and Pontiac. If
this mediation is unsuccessful, an
informal hearing will be scheduled where
eligible customers may present their case
to an impartial third-party arbitrator.
The arbitrator will make a decision which
you may accept or reject. If you accept
the decision,
GM will be bound by that
decision. The entire dispute resolution
procedure should ordinarily take about
forty days from the time
you file a claim
until a decision is made.
Some state laws may require you to use
this program before filing a claim with a
state-run arbitration program or in the
courts. For further information, contact
the BBB at
1-800-955-5100 or the
Pontiac Customer Assistance Center at
1 -800-PM CARES.
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Pontiac reserves the right to limit services
or reimbursement to an owner or driver
when
in Pontiac’s judgement the claims
become obsessive
in frequency or type of
occurrence.
For prompt and efficient assistance when
calling, please provide the following
information
to the advisor:
0 Location of vehicle
0 Telephone number of your location
0 Vehicle model, year and color
0 Mileage of vehicle
0 Vehicle Identification Number (VIN)
0 Vehicle license plate number
While we hope that you never have the
occasion to use our service,
it is added
security while traveling for you and your
family. Remember, we’re only a phone
call away. Pontiac Roadside
Assistance-I -800-ROADSIDE or
1-800-762-3743.
Canadian Roadside
Assistance
Vehicles purchased in Canada have an
extensive Roadside Assistance Program
accessible from anywhere
in Canada or
the U.S.A. Please refer to the separate
brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Pontiac Courtesy
Transportation
For warranty repairs during the Bumper
to Bumper coverage period, interim
transportation may be available under the
Pontiac Courtesy Transportation Program.
Consult your dealer for details.
In Canada, please consult your GM Dealer
for information on courtesy transportation.
Servi,ce Publications
Information on how to obtain Product
Service Publications and Indexes as
described below
is applicable only in the
fifty U.S. states (and the District of
Columbia) and only for cars and light
trucks
with GVWR less than 10,000
pounds (4 536 kg). In
Canada, information pertaining to
Product Service Bulletins and Indexes can
be obtained by writing to:
General Motors of Canada Limited
Service Publications Department
1908 Colonel Sam Dr.
Oshawa, Ontario
LIH 8P7
Pontiac regularly sends its dealers useful
service bulletins about Pontiac products.
Pontiac monitors product performance
in
the field. We then prepare bulletins for
servicing our products better. Now, you
can get these bulletins too.
Bulletins cover various subjects. Some
pertain to the proper use and care of your
vehicle. Some describe costly repairs.
Others describe inexpensive repairs
which,
if done on time with the latest
parts, may avoid future costly repairs.
Some bulletins tell a technician how to
repair a new or unexpected condition.
Others describe a quicker way to
fix your
vehicle. They can help a technician
service your vehicle better.
Most bulletins apply to conditions
affecting a small number
of cars or trucks.
Your Pontiac dealer or a qualified
technician may have to determine
if a
specific bulletin applies to your vehicle.
271 ...
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Long Distance Driving ........... 152
Low Battery
................... 167
Low Coolant Warning Light
....... 93
Low Fuel Warning
.............. 100
Low Oil Pressure Warning ......... 94
Low Washer Fluid Warning Light ... 97
Lubricants
& Fluids ............. 261
Maintenance Record
........... 263
Maintenance Schedule
........... 247
Maintenance Services. Scheduled
. . 249
Malfunction Indicator Lamp
....... 96
Manual Front Seat ................ 8
Manual Reclining Seatback
......... 9
Manual Remote Control Mirror ..... 79
Maxifuse/Relay Center .......... 24 1
Methanol in Gasoline ............ 196
Mileage Indicator (see “Odometer &
Mirrors Speedometer”)
Convex Outside
.............. 79
Electrochromic Day/Night
...... 78
Inside Manual Daymight
....... 78
Manual Remote Control
........ 79
Power Remote Control
......... 79
Visor Vanity
................. 80
Mountain Driving
............... 153
New Vehicle “Break;In”
Requirements
.............. 52. 159
Night Driving
.................. 148
Octane Requirements (see “Fuel
Odometer
& Speedometer ......... 90
Requirements”)
Oil. Engine
.................... 205
Capacity
................... 242
Quality
.................... 206
Pressure
Gage
............... 10 1
Thickness .................. 207
Used Oil
................... 208
Warning Lights
............ 94. 95
When
‘to Change ............. 208
Oil Level Warning
............... 95
Operation of Lights
.............. 75
Outside Rearview Mirrors
......... 79
Overdrive. Automatic
............ 59
Overheated Engine Coolant Warning
..... 176. 178. 200. 214. 21.5
Overheated Engine
Owner Checks
& Services ........ 256
Warnings
.... 176. 178.
200. 2 14. 2 15
Park
......................... 56
Park. Shifting Into
............... 62
Park. Shifting
Out of ............. 64
Parking On Hills.
.................... 163
Over Things That Burn
......... 65
With the Engine Running
.... 64. 66
Parking Brake
................... 61
PASS-Key II@ .................. 48
Passing
....................... 146
Passenger
Belts (see “Safety Belts”) Performance Shifting
............. 60
Power Antenna ................. 135
Power Door Locks ............... 44
Power Mirrors .................. 79
Power Seat ...................... 8
Power Steering ................. 144
Polishing and
Waxing (see “Appearance
Care and Materials”)
Power Steering Fluid
.... 216. 242. 262
Power Windows
............. 67. 241
Pregnancy. Use
of Safety
Publications (see “Service Publications”)
Belts During
.................. 24
Radiator Overheating (see “Overheated
Radiator Pressure Cap
....... 180. 215
Radio (see “Audio Systems”)
Reading Lights
............... 77. 78
Rear Window Defogger
....... I 14. 117
Rearview Mirror
.............. 78. 79
Reclining Seatbacks
............... 9
Recommended Fluids &
Lubricants ................... 261
Remote Fuel Door Lock
.......... 197
Remote Keyless Entry
............ 44
Remote Trunk Release ............ 51
Replacement Bulbs ............. 244
Replacement. Windshield Wiper
... 222
Replacing Brake System Parts
..... 219
Replacing Safety Belts
............ 39
Engine”)
Replacement Parts
.............. 243
283 a 0 a
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