MPH LI
-
km/ h
II II I
I Odometer and Trip ~
Odometer (STANDARD CLUSTER)
four odometer shows how far your
rehicle has been driven, in either miles
[used in the
U.S.) or kilometers (used
.n Canada).
Your trip odometer tells how far you
have driven since
you last reset it. To
set it to zero, press the reset button
located in the right end
of the
speedometer.
Your Oldsmobile has a tamper resistant
odometer. If you see silver lines
between the numbers, you'll know
someone has probably tampered with it
and the numbers may not be true.
You may wonder what happens if your
vehicle needs a new odometer installed.
If the new one can be set to the mileage
total of the old odometer, then it must
be. But if it can't, then it's set
at zero
and a label must be put on the driver's
door to show the old mileage reading
when the new odometer was installed.
I 1
Speedometer (ELECTRONIC CLU! R)
Displays your speed in miles per hour
(mph) or kilometers per hour (1Wh).
See
E/M Switch later in this section.
81
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82
ll
UNLEADED FUEL ONLY
Odometer and Trip
Odometer (ELECTRONIC CLUSTER)
Your odometer shows how far your
vehicle has been driven, in either miles
(used in the
U.S.) or kilometers (used
in Canada). Your trip odometer tells
how far you have driven since you last
reset it.
kE.GE+ F ELONLY
Trip mileage appears in place of the
regular odometer reading when you
press the
TRIP switch down. To
change back to the regular odometer,
press the TRIP switch again.
Your Oldsmobile has
a tamper
resistant odometer. The odometer will
read
ERROR if someone has tampered
with it.
You may wonder what happens
if your
vehicle needs a new odometer installed.
If the new one can be set to the mileage
total of the old odometer, then it must
be. But
if it can’t, then it’s set at zero
and a label must be put on the driver’s
door to show the old mileage reading
when the new odometer was installed.
To set the trip odometer to zero, press
:he
TRIP switch to display the trip
ldometer. Then, press the
RESET
;witch.
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Sewice & Appearance Care
162
GM -
Service
Your Oldsmobile dealer knows your
vehicle best and wants you to be happy
with it. We hope you’ll go to your dealer
for all your service needs. You’ll get
genuine GM parts and GM-trained and
supported service people.
We hope you’ll want to keep your GM
vehicle all GM. Genuine GM parts have
one
of these marks.
Doing Your Own Service Work
If you want to do some of your own
service work, you’ll want to get the
proper Oldsmobile Service Manual. It
tells you much more about how to
service your Oldsmobile than this
manual can.
To order the proper service
manual, see
Service Publications in the
Index.
You should keep a record with all parts
receipts and list the mileage and the
date
of any service work you perform.
See
Maintenance Record in the Index.
NOTICE:
If you try to do your own service
work without knowing enough
about it, your vehicle could be
damaged.
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Customer Assistance Informtion
222
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
mportant to your dealer and
3ldsmobile. Normally, any concern
with the sales transaction or the
3peration of your vehicle will be
resolved by your dealer’s Sales or
Service Departments. Sometimes,
however, despite the best intentions of
dl concerned, misunderstandings can
3ccur. If your concern has not been
resolved to your satisfaction, the
€allowing steps should be taken:
STEP ONE - Discuss your concern
with a member of dealership
management. Complaints can often be
quickly resolved at that level. If the matter has
already been reviewed with
the Sales, Service, or Parts Manager,
contact the owner of the dealership or
the General Manager.
STEP TWO - If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by the dealership without
further help, contact the Oldsmobile
Customer Assistance Network by
calling 1-800-442-6537. In Canada,
contact GM of Canada Customer
Assistance Center in Oshawa by calling
1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In
Puerto Rico or
U.S. Virgin Islands, call
1-809-763-1315. In all other overseas
locations, contact GM North American
Export Sales in Canada by calling
For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This
1-416-644-4112.
is available from the vehicle
registration or title, or the plate
at the left
top of the instrument panel and
visible through the windshield.)
Dealership name and location
Vehicle delivery date and present
9 Nature of concern
We encourage you to call the toll free
number listed previously in order to
give your inquiry prompt attention.
However, if you wish to write
Oldsmobile, write to
United States
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend St.
P.O. Box 30095
Lansing, MI 48909
Canada
Customer Assistance Center
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H
8P7
When contacting Oldsmobile, please
remember that your concern will likely
be resolved in the dealership, using the
dealership’s facilities, equipment and
personnel. That is why we suggest
you
follow Step One first if you have a concern.
mileage
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I Customer Assistance for the
Hearing
or Speech Impaired
(TDW
To assist owners who have hearing
difficulties, Oldsmobile has installed
special TDD (Telecommunication
Devices for the Deaf) equipment at its
Customer Assistance Center. Any
hearing or speech impaired customer
who has access to a TDD or a
conventional teletypewriter
(TTY) can
communicate with Oldsmobile by
dialing: 1-800-TDD-OLDS. (TDD users
in Canada can dial 1-800-263-3830.)
I GMParticipation in BBB
AUTO LmE- Alternative
Resolution Program*
Both Oldsmobile and your Oldsmobile
dealer are committed to maling sure
you are completely satisfied with your
new vehicle. If a situation arises where
you feel your concern has not been
adequately addressed, our experience
has shown that the Customer
Satisfaction Procedure described earlier in
this section is very successful at
resolving problems.
There may be instances where an
impartial third-party can assist in arriving
at a solution to a disagreement regarding
vehicle repairs or interpretation of the
New Vehicle Limited Warranty. To assist
in resolving these disagreements
Oldsmobile voluntarily participates
in
BBB AUTO LINE.
BBB
AUTO LINE is an out-of-court
program administered by the Better
Business Bureau system to settle disputes
between customers and automobile
manufacturers. This program is available
free of charge to customers who currently
own or lease a GM vehicle.
If you are not satisfied after following
the Customer Satisfaction Procedure,
you may contact the BBB using the toll-
free telephone number, or write them at
the following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to
provide your name and address, your
vehicle identification number (VIN)
,
and a statement of the nature of your
complaint. Eligibility is limited by
vehicle age and mileage, and other
factors.
We prefer you utilize the Customer
Satisfaction Procedure before you resort
to AUTO LINE, but you may contact
the BBB at any time. The BBB will
attempt
to resolve the complaint serving
as an intermediary between you and
Oldsmobile. If this mediation is
unsuccessful, an informal hearing will
be scheduled where eligible customers
may present their case
to an impartial
third-party arbitrator.
The arbitrator will male a decision
which you may accept or reject.
If you
accept the decision,
GM will be bound
by that decision. The entire dispute
resolution procedure should ordinarily
take about forty days from the time you
file a claim until a decision is made.
II
223
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Index
236
Replacement Bulb .......................... 202
Wiring
............................................. 198
Heater (see
Comfort Controls)
Heater. Engine Block ................. 47. 170
High Beams
........................................ 62
Highway Hypnosis
........................... 128
Hill and Mountain Roads
......... 118. 129
Hood Release
.................................... 165
Safety Warning
............................... 166
Warning. Overheated
Engine
.......................... 145. 147. 148
Horn
.................................................... 54
Hot Engine. Safety
Hydroplaning
.................................... 126
Identification Number. Vehicle
..... 195
Idling Your Engine ....................... 52. 54
If You’re Stuck in Sand. Mud.
Ice or Snow
.................................... 158
Ignition Key
.................................................... 38
Positions ........................................... 45
Warnings
........................ 145. 147.
148
Indicator Lights (see
Warning Lights )
Infant Restraint (see Child Restraints )
Inflation. Tires .................................. 186
Inside Rearview Mirror
...................... 69
Instrument Panel
................................ 77
Instrument Panel Clusters
.................. 78
Instrument Panel Intensity Control
... 63 Instrument
Panel Warning Lights
...... 80
Jack. Tire
........................................ 152
Keys
................................................. 38
Lane Change Indicator
................... 56
Jump
Starting
.................................... 140
Lap-Shoulder Belt
.............................. 18
Front ........................................... 18, 21
Rear
................................................... 22
Use by Children
................................ 25
Lighter
................................................. 73
Lights Center Dome
.................................... 68
Fog
.................................................... 63
Headlights
........................................ 62
Interior
............................................. 67
Reading
....................................... 67, 68
Rear Dome
....................................... 68
Replacement Bulbs
........................ 202
Turn Signal
....................................... 56
Removing
& Replacing Bulbs ........ 181
Taillights ......................................... 182
Underhood
..................................... 166
Warning
............................................ 80
Loading Your Vehicle
.............. 116, 183
Lock, Tailgate ............................. 42, 185
Locks, Door
................................ 39, 185
Locks, Power
...................................... 40 Long
Distance Driving
..................... 128
Low Battery
...................................... 140
Low Oil Pressure Warning
........... 84. 86
Luggage Carrier
.................................. 74
Lumbar Controls
................................ 12
Maintenance Record
................... 219
Maintenance Schedule
..................... 206
Malfunction Indicator Lamp
.............. 89
Manual Front Seat
.............................. 13
Methanol in Gasoline
....................... 163
Mileage Indicator
(see
Odometer)
Mirrors Convex Outside
............................... 70
Power Remote Control
.................... 70
Visor Vanity
..................................... 69
Mountain Driving
..................... 118, 129
Inside
Manual Day/Night
................ 69
New Vehicle “Break-In”
......... 44. 132
Night Driving
.................................... 124
Octane Requirements
Odometer and Trip Odometer
..... 81. 82
Off-Road Driving
...................... 115. 123
(see
Fuel
Requirements)
Oil. Engine ........................................ 168
Capacity
.......................................... 199
Disposing
of Used Oil .................... 170
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