1994 CHEVROLET CAMARO mileage

Downloaded from www.Manualslib.com manuals search engine Service and Appearance Care
AC1 GM -
Service
Your Chevrolet dealer knows your vehicll
best and wants you to be happy with it.
We hope you’ll
go to your dealer for all
your service needs. You’ll get genuine
GM parts and GM-trained and supported
service people.
We hope you’ll want to keep your
GM
vehicle all GM. Genuine GM parts have
one of these marks.
Doing Your Own Service Work
If you want to do some of your own
service work, you’ll want to get
the
proper Chevrolet Service Manual. It tells
you much more about how to service your
Chevrolet than this manual can.
To order
the proper service manual, see “Service
Publications” in the Index.
Your vehicle has an air bag system.
Before attempting to do your own service
work, see “Servicing Your Air Bag
-
Equipped Chevrolet” in the Index.
You should keep a record with all parts
receipts and list
the mileage and the date
of any service work you perform. See
“Maintenance Record” in the Index.
. . .I80

Downloaded from www.Manualslib.com manuals search engine Service and Appearance Care
When to Check: Check your tires once a
month or more. Don’t forget your
compact spare tire. It should be at
60 psi
(420 kPa).
How to Check: Use a good quality
pocket-type gage to check tire pressure.
Simply looking at the tires will not tell
you the pressure, especially if you have
radial tires
- which may look properly
inflated even
if they’re underinflated.
If your tires have valve caps, be sure to
put them back on. They help prevent
leaks by keeping out dirt and moisture. Tire Inspection and Rotation
To make your tires last longer, have them
inspected and rotated at the mileages
recommended
in the Maintenance
Schedule. See “Scheduled Maintenance
Services” in the Index.
[f you don’t have P245/50ZR16 size tires
use the rotation pattern shown above for
your size tires.
4-
f you have P245/50ZR16 size tires, they
nust roll in
a certain direction for the best
werall performance. The direction is
hown by an arrow on both sidewalls.
3ecause these tires are directional, they
hould be rotated as shown
in the
:xample above. These tires should only
,e moved from front to rear and rear to
ront on the same side of the vehicle.
ifter the tires have been rotated, adjust
he front and rear inflation pressure as
.hown on
the Tire-Loading Information
abel. Make certain that all wheel nuts are
u-operly tightened. See “Wheel Nut
rorque” in the Index.
. . .216

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Custumer satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and Chevrolet.
Normally, any concern with the sales
transaction or the operation of your
vehicle will be resolved by your
dealer’s Sales or Service Departments.
Sometimes, however, despite
the
best intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the following steps should
be taken:
STEP ONE: Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly
resolved at that level. If the matter has
already been reviewed
with the Sales,
Service, or Parts Manager, contact the
owner of the dealership
or the General
Manager.
STEP TWO: If after contacting a
member of Dealership Management,
it
appears your concern cannot be resolved
by the dealership without further help,
contact the Chevrolet Customer
Assistance Center by calling
1-800-222-1020.
In Canada, contact GM
of Canada Customer Assistance Center
in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In Puerto
Rico or
U.S. Virgin Islands, call
1-809-763-
13 15. In all other overseas
locations, contact
GM lnternational
Export Sales
in Canada by calling
For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, home and
business telephone numbers
0 Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of the instrument panel and visible
through the windshield.)
1-905-644-4
I 12.
Dealership name and location
Vehicle delivery
date and present
0 Nature of concern
We encourage you to call the toll-free
number listed previously
in order to give
your inquiry prompt attention. However,
if you wish to write Chevrolet, write to:
mileage Chevrolet
Customer Assistance Center
P.
0. Box 7047
Troy,
MI 48097-7047
Refer to your Warranty and Owner
Assistance Information booklet for
addresses of Canadian and GM Overseas
offices.
When contacting Chevrolet, please
remember that your concern
will likely
be resolved
in the dealership, using the
dealership’s facilities, equipment and
personnel. That
is why we suggest you
follow Step One first if you have a
concern.
Customer Assistance for the Hearing or
Speech Impaired
(TDD)
To assist owners who have hearing
difficulties, Chevrolet
has installed
special TDD (Telecommunication
Devices for the Deaf) equipment at its
Customer Assistance Center. Any
hearing or speech impaired customer
who has access to a TDD or a
conventional teletypewriter
(TTY) can
communicate with Chevrolet by dialing:
(TDD users
in Canada can dial
I -800-TDD-CHEV (1 -800-833-2438).
1-800-263-3830.)
. . ,258

Downloaded from www.Manualslib.com manuals search engine GM Participation in
Alternative Dispute Resolution Program
*
BBB AUTO LINE -
Both Chevrolet and your Chevrolet dealer
are committed to making sure you are
completely satisfied
with your new
vehicle. Our experience has shown that,
if a situation arises where you feel your
concern has not been adequately
addressed, the Customer Satisfaction
Procedure described earlier
in this
section is very successful.
There
may be instances where an
impartial third-party can assist
in arriving
at
a solution to a disagreement regarding
vehicle repairs or interpretation of the
New Vehicle Limited Warranty. To
assist
in resolving these disagreements
Chevrolet voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court
program administered
by the Better
Business Bureau system to settle disputes
between customers and automobile
manufacturers. This program is available
free
of charge to customers who currently
own or lease a
GM vehicle. If you
are not satisfied after following the
Customer Satisfaction Procedure, you
may contact the BBB using the toll-free
telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 IO0
To file a claim, you will be asked to
provide your name and address, your
vehicle identification number
(VIN),
and a statement of the nature of your
complaint. Eligibility is limited
by vehicle
age and mileage, and other factors.
We prefer you utilize the Customer
Satisfaction Procedure before you resort
to AUTO LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as an
intermediary between you and Chevrolet.
If this mediation is unsuccessful, an
informal hearing
will be scheduled where
eligible customers may present their case
to an impartial third-party arbitrator.
The arbitrator
will make a decision which
you may accept or reject.
If you accept the
decision, GM will be bound by that
decision. The entire dispute resolution
procedure should ordinarily take about
forty days from the time you file a claim
until a decision is made.
Some state laws may require you
to use
this program before filing a claim with
a
state-run arbitration program or in the
courts. For further information, contact
the BBB at
1-800-955-5100 or the
Chevrolet Customer Assistance Center
at
1-800-222- 1020.
* This program may not be available
in all states, depending on state law.
Canadian owners refer to your
Warranty and Owner Assistance
information booklet. General Motors
reserves the right to change eligibility
limitations and/or to discontinue its
participation
in this program.
Reporting Safety
Defects to the United
States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
259. . .

Downloaded from www.Manualslib.com manuals search engine recommended service providers. The
following services are available:
Towing
0 Locksmith
0 Tire repair
Rental car or taxi
Additional services as necessary
The Roadside Assistance Center uses
companies that will provide you with
quality and priority service. When
roadside services are required, our
advisors will explain any payment
obligations that
may be incurred for
utilizing outside services.
For prompt assistance when calling,
please have the following available to
give to the advisor:
0 Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be
Vehicle mileage
Description of problem
reached.
Canadian Roadside
Assistance
Vehicles purchased in CANADA have an
extensive ROADSIDE ASSISTANCE
Program accessible from anywhere in
Canada or the U.S.A. Please refer to the
separate brochure provided by the dealer
or call
1-800-268-6800 for emergency
services.
Courtesy Tfurisportation
Chevrolet/Geo offers Courtesy
Transportation for customers needing
warranty service. Courtesy Transportation
will be offered in conjunction with the
coverage provided by the BUMPER TO
BUMPER New Vehicle Limited Warranty
to retail and retail lease purchasers of
1994 Chevrolet/Geo passenger car and
light-duty trucks.
Courtesy Transportation includes:
One-way SHUTTLE RIDE for any
wap-anty repair completed during the
same day.
Up to $30 maximum daily VEHICLE
RENTAL allowance for any overnight
warranty repair
up to 5 days.
OR
0 Up to $30 maximum daily CAB,
BUS or OTHER public transportation
allowance
in lieu of rental for any
overnight repair up
to 5 days.
OR
0 Up to $10 daily FUEL allowance
for rides provided by another person
(i.e., friend, neighbor, etc.)
in lieu of
rental or other public transportation
for any overnight warranty repair up
to
5 days.
NOTE: All Courtesy Transportation
arrangements will be administered by
your Chevrolet/Geo dealership service
management. Claim amounts should
reflect all actual costs.
Chevrolet/Geo Courtesy
Transportation is not part
of the
BUMPER
TO BUMPER New Vehicle
Limited Warranty. Chevrolet/Geo
reserves the right to make any
changes or discontinue Courtesy
Transportation at any time without
notification.
For additional program details, contact
your Chevrolet/Geo dealer.
In Canada, please consult your GM
Dealer for information on courtesy
transportation.
261 . . .