1994 CADILLAC FLEETWOOD ESP

Warning: The temperature grade for this tire is established for a tire that
is properly inflated and not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in combination, can cause heat
These grades are molded on the sidewalls of passenger car tires.
I buildup and possible tire failure.
While the tires available as standard or optional equipment on General
Motors vehicles may vary with respect to these grades, all such tires meet
General Motors performance standards and have been approved for use
on General Motors vehicles.
All passenger type (P Metric) tires must
conform to Federal safety requirements in addition to these grades.
Wheel Alignment and Tire Balance
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The wheels on your vehicle were aligned and balanced carefully at the
factory to give you the longest tire life and best overall performance.
In most cases, you will not need to have your wheels aligned again.
However, if you notice unusual tire wear or your vehicle pulling one way
or the other, the alignment may need to be reset. If
you notice your
vehicle vibrating when driving on a smooth road, your wheels may need
to be rebalanced.
Wheel Rephcement
Replace any wheel that is bent, cracked or badly corroded. If wheel nuts
keep coming loose, the wheel, wheel bolts, and wheel nuts should be
replaced.
If the wheel leaks air, replace it (except some aluminum wheels,
I which can sometimes be repaired). See your Cadillac dealer if any of
these conditions exist.
Your dealer will know the kind
of wheel you need.
Each new wheel should have the same load carrying capacity, diameter,
width, offset, and be mounted the same way as the one it replaces.
If you need to replace any of your wheels, wheel bolts, or wheel nuts,
replace them only with new GM original equipment parts. This way, you
will be sure to have the right wheel, wheel bolts, and wheel
nuts for your
Cadillac model.
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who Will Repair Your Cadillac At Roadside ? ? ?
In many cases, the advisor at the Roadside Service Center can provide
instructions to get you back
on the road.
To resolve more complex problems, the advisor will page an
experienced Cadillac dealership Service Technician. The technician\

will
call you and evaluate the possible cause. If a roadside repair is possible,
the technician
will come to your location and provide a permanent or
temporary repair.
mat I Your Cadillac Is In An Unsafe Location Or
On A l! imited Access Highway ? ? ?
If your car is located in an area that is determined to be unsafe (by you,
the advisor or the technician) or
if the vehicle is on a limited access
freeway or regulated highway, the advisor
will arrange to tow your
Cadillac to a safe location, where service
can be performed. Additional
assistance
will be provided if necessary.
WIiat If Your Cadillac Cannot Be Repaired
At Roadside ? ? ?
If your car cannot be repaired at roadside within a reasonable period of
time (approximately
45 minutes) or requires the resources of a Cadillac
dealership service facility,
the advisor will arrange a tow service for you.
Towing may also be necessary after the technician has attempted a
repair, but determines that your car cannot be repaired at roadside.
Tow services are provided by independent companies, so therefore,
Cadillac
is not responsible for the tow company. During the 48 months
or
50,OOO miles/80,000 kilometers warranty period, towing services are
covered for any disablement.
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0 wner Responsibilities
There are only two things which you will be responsible for during the
use
of your courtesy vehicle. You are required to provide insurance
coverage and replenish the fuel used.
In many cases your own auto insurance policy may provide prima\
ry
coverage for the courtesy vehicle, similar to rental car agreements. Please, \
check with your insurance company to
be certain what's covered.
a
Gold Key Courtesy Transportation--- Just one more way your Cadillac
Dealer is committed
to you.
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Cadillac
1 Gold Key Courtesy Transportation
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Duration of
Warranty Repair
Same Day Repair
Overnight Repair
(2.0 hours minimum
warranty repair
required)
Alternatives*
Courtesy
Transportation Type
Shuttle Service
Courtesy Cadillac
(if available)
Courtesy Cadillac
or other
GM make loaner vehicle
Rental Vehicle
Taxi Cab ride
Personally-
arranged ride
Shuttle Service
Customer
Charge/Responsibility
No charge.
No charge; must provide
insurance coverage and
replenish
fuel used.
No charge; must provide
insurance coverage and
replenish
fuel used.
If no dealer loaner is
available, you have the
option of renting a
vehicle from an outside
agency and being
reimbursed up to $3O/day
(5 days maximum).
Reimbursed
for actual
expenses up to
$30.
No charge; reasonable
fuel expenditures
reimbursed.
No charge.
*Please ask about the specijic Gold Key Courtesy Transportation benejts
oflered by
your Cadillac Dealer.
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For prompt assistance, please have the following information available to give the
Consumer Relations Representative:
- Your name, address and home and business telephone numbers
- Vehicle Identification Number (this is available from the vehicle registration
or title, or the plate attached to the left top of the instrument panel andvisible
through the windshield.)
- Dealership name and location
- Vehicle delivery date and present mileage
- Nature of concern
In order to give your inquiry prompt attention, please call the appropriate toll free
number listed. However,
if you wish to write Cadillac, please send all
correspondence to the respective United States, Canada or GM Overseas Central
Office address listed on the following page.
When contacting Cadillac, please remember that your problem will likely be
resolved in the dealership, using dealership facilities, equipment and personnel.
That is why we suggest you follow Step One first.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has instal\
led special
Telecommunication Devices for the Deaf (TDD) equipment in its Coosumer
Relations Center. Any hearing or speech impaired customer who has accdss to a
TDD or a conventional teletypewriter
(TTY) can communicate with Cadillac by
dialing: 1-800-TDD-CMCC. (TDD users in Canada can dial 1-800-263-3830).
STATE WARRANTY ENFORCEMENT LAWS
Laws in many states pernit owners to obtain a replacement vehicle or a refund of
the purchase price under certain circumstances. The provisions
of these laws vary
from state to state.
To the extent allowed by state law, General Motors requires
that you first provide us with written notification of any service difficulty you have
experienced
so that we have an opportunity to make any needed repairs before
you are eligible for the remedies provided by these laws. Your written notification
should be sent to the Cadillac Customer Relations Center. Please see Page =for
the address.
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