Speedometer and Odometer
Your speedometer lets you see your
speed in both miles per hour (mph)
and
kilometers per hour (kmlh). Your
odometer shows how
far your vehicle
has been driven, in either miles (used in
the
U.S.) or kilometers (used in
Canada).
Tamper Resistant Odometer
Your hntiac has a tamper resistant
odometer.
If you see silver lines
between the numbers, you’ll know that
someone has probably tried to
turn it
back,
so the numbers may not be true.
You may wonder what happens if your
vehicle needs a new odometer installed.
If the new one
can be set to the mileage
total
of the old odometer, then it must
be. But if it can’t, then it’s set at zero
and a label must be put on the driver’s
door
to show the old mileage reading
when the new odometer was installed.
Trip Odometer
The trip odometer can tell you how far
you have driven since you last reset it.
To reset the trip odometer to zero, press
the knob to the right of the gage.
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Service & Appearance Care
AC
Service
Your Pontiac dealer knows your vehicle
best and wants you to be happy with it.
We hope you’ll go to your dealer for all
your service needs. You’ll get genuine
GM parts and GM-trained and
supported service people.
We hope you’ll want to keep your GM
vehicle
all GM. Genuine GM parts have
one of these marks.
Doing Your Own Service Work
If you want to do some of your own
service work, you’ll want to get the
proper Pontiac service manual. It
tells you much more about how to service
your Pontiac than this manual can.
To
order the proper service manual, see the
Index under Service Publications.
You should keep a record with all parts
receipts and list the mileage and the date
of any service work you perform. See
the
Index under Maintenance Record.
bUU I IVN
You can be injured if you try
h to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient
knowledge, experience,
and the
proper replacement parts and tools before
you attempt any
vehicle maintenance
task.
Be sure to use the proper nuts,
bolts
and other fasteners.
“English” and “metric” fasteners
can be easily confused. If
you
use the wrong fasteners, parts
can later break or fall off. You
could be hurt.
I
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When to Check:
Check your tires once a month or more.
Don’t forget your compact spare tire. It
should be at
60 psi (420 kPa).
How to Check:
Use a good quality pocket-type gage to
check tire pressure. Simply looking at
the tires will not tell you the pressure,
especially if you have radial tires-
which may look properly inflated even if
they’re underinflated.
If your tires have valve caps, be sure to
put them back on. They help prevent
leaks by keeping out dirt and moisture.
lire inspection and Rotation
To make your tires last longer, have
them inspected and rotated at the
mileages recommended
in the Mainte-
nance Schedule. See the
Index under
Scheduled Maintenance Sewices .
Use this rotation pattern.
After the tires have been rotated, adjust
the front and rear inflation pressure as
shown
on the Tire-Loading Infomation
label. Make certain that all wheel
nuts
are properly tightened. See the Index
under Wheel Nut Torque.
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Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and Pontiac.
Normally, any concern with the sales
transaction or the operation of your
vehicle will be resolved by your dealer’s
Sales or Service Departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not. been resolved to your
satisfaction, the following steps should
be taken:
STEP ONE: Discuss your concern with
a member of dealership management.
Complaints can often be quickly
resolved at that level.
If the matter has
already been reviewed with the Sales,
Service, or Parts Manager, contact the
owner
of the dealership or the General
Manager.
STEP TWO: If after contacting a
member
of Dealership Management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Pontiac Customer Assistance
Center by calling 1-800-PM CARES.
In
Canada, contact GM of Canada
Customer Assistance Center in Oshawa
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In
Puerto Rico or
U.S. Virgin Islands, call
1-809-763-1315. In all other overseas
locations, contact GM International
Export Sales in Canada by calling
1-416-644-4112. For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, telephone
number
Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present
Nature of concern
mileage
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time you file your complaint to the time
a decision is rendered (or
47 days if you
did not first contact your dealer or
Pontiac).
We encourage
you to use this program
before or instead of resorting
to the
courts. We believe it offers advantages
over courts
in most jurisdictions because
it is fast, free of charge, and informal
(lawyers are not usually present,
although you may retain one at your
expense if you choose). Arbitrators
make decisions based on the principles
of fairness and equity, and are not
required to duplicate the functions of
courts by strictly applying state or
federal law.
If you wish to go to court,
however, we do not require that you first
file a claim with
BBB AUTO LINE**
unless state law provides otherwise. Whatever your preference
may be,
remember that if you are unhappy with
the results of
BBB AUTO LINE, you
can still go to court because an
arbitrator’s decision is binding on
GM
but not on you, unless you accept it.
Eligibility is limited by vehicle
age/mileage and other factors. For
further information concerning the
program, call the
BBB at
1-800-955-5100. You may also call the
Pontiac Customer Assistance Center.
* This program may not be available in
all states, depending
on state law.
Canadian owners refer to
your
warranty booklet. General Motors
reserves the right to change eligibility
limitations and/or to discontinue its
participation in this program.
** Some states may require that you file
a claim with
BBB AUiV LINE before
resorting to state-operated
procedures (including court).
283
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Customer Assistance Information
I Pontiuc Roadside
Assistance Program (Cant.)
For prompt and efficient assistance
when calling, please provide the
following information to the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
Mileage of vehicle
Vehicle identification number
Vehicle license plate number
While we hope that you never have the
occasion to use our service, it is added
security while travelling for you and
your family. Remember, we’re only a
phone call away. Pontiac Roadside Assistance-1-800-ROADSIDE or
1-800-762-3743.
Service Publications
Information on how to obtain Product
Service Publications and Indexes as
described below is applicable only in
the
fifty U.S. states (and the District of
Columbia) and only for cars and light
trucks with GVWR less than
l0,OOO
pounds (4536 kg).
In Canada, information pertaining to
Product Service Bulletins and Indexes
can be obtained by writing to:
General Motors of Canada Limited
Service Publications Department
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7 Pontiac regularly sends its dealers useful
service bulletins about Pontiac products.
Pontiac monitors product performance
in the field. We then prepare bulletins
for servicing our products better. Now,
you can get these bulletins too.
Bulletins cover various subjects. Some
pertain to the proper use and care of
your vehicle. Some describe costly repairs. Others describe inexpensive
repairs which,
if done on time with the
latest parts, may avoid future costly
repairs. Some bulletins tell
a technician
how to repair a new or unexpected
condition. Others describe a quicker way to
fix your vehicle. They can help a
technician service your vehicle better.
286
ProCarManuals.com
Locks ......................... 45
Automatic Door Lock
......... -46
Rear Door Security Locks
....... 47
Low Battery
................... 171
Low Oil Pressure Warning
..... .93, 94
Lubricants
& Fluids ......... .253, 276
Lumbar Support
.................. 9
Long Distance Driving
........... 150
Maintenace Record
............ 278
Maintenance Schedule
.......... 259
Malfunction Indicator Lamp
....... 98
Manual Front Seat ................ 8
Manual Lumbar Support ........... 9
Manual 4-Way Adjustable Seat ...... 9
Manual Transaxle
Adding Fluid
....... .220. 251. 253
Checking Fluid
................ 218
Parking
...................... 66
Shifting ..................... 60
Starting Your Engine ........... 52
Upshift Indicator Light
..... .62, 98
Master Cylinder, Brake .......... 225
Methanol in Gasoline
........... 201
Maintenance Services. Scheduled
... 262
Mileage Indicator
Mirrors (see
Odometer & Speedometer)
Inside
Manual Day/Night ........ 81
Manual Remote Control ........ 82
Convex Outside
............... 81
Power Remote Control ......... 82
Mountain Driving
.............. 152
New Car “Break-In”
Requirements
............ .50. 161
Night Driving
................. 142
Night Vision
.................. 142
octane Requirements
(see
Fuel Requirements)
Odometer & Speedometer ......... 90
Off-Road Recovery
............. 13 8
Oil. Engine ................... 209
Pressure Gage
................ 95
Quality
..................... 210
Thickness
................... 211
Used Oil
.................... 214
When to Change
.............. 213 Oil
Warning Light
............... 93
Operation
of Lights .............. 74
Outside Rearview Mirrors
........ 82
Overheated Engine
............. 179
Overheated Engine Coolant Warning Light
.............. 92
Owner Checks
& Services ........ 271
Parking On Hills
............... .154, 165
Over Things That Burn
......... 66
With the Engine Running
... .64. 67
Parking Brake
.................. 63
Park. Shifting Into
........... .57. 64
Passenger Belts (see
Safety Belts)
Passenger Side Cup HolderKtorage
Area
........................ 84
Passing
....................... 138
Polishing and Waxing
Power Door Locks
.............. 46
Power Mirrors
.................. 82
Power Seat Controls
.............. 9
Power Steering Fluid
............. .224. 252. 253
(see
Appearance
Care)
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