1993 CHEVROLET S10 service

Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your dealer and Chev\
rolet.
Normally, any concern with the sales transaction or the operati\
on of your
vehicle will be resolved by your dealer's Sales or Service Dep\
artments. Sometimes, however, despite the best intentions of all concerned,
misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -Discuss your concern with a member of dealership
management. Complaints can often be quickly resolved at that le\
vel.
If the
matter has already been reviewed with the Sales, Service, or P\
arts Manager,
contact the owner of the dealership or the General Manager.
STEP TWO -If after contacting a member of Dealership Management, it
appears your concern cannot be resolved, by the dealership without fuhher
help, contact Chevrolet's Customer Assistance Center by calling
1-800-222-1020. In Canada, contact the GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
In Mexico, call (525) 254-3777. In Puerto Rico or
U. S. Virgin Islands, call
1-809-763-1 315. In all other overseas locations, contact GM International
Export Sales in Canada by calling 1-416-644-4112.
For prompt assistance, please have the following information availabl\
e to give
the Customer Assistance Representative:
Your name, address, telephone number
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate attached to the left top of the instrument
panel and visible through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed previously in order to
give your inquiry prompt attention. However,
if you wish to write Chevrolet,
write to: Chevrolet Motor Division, Chevrolet Customer Assistance\
Center, P.O.
Box 7047, Troy, MI 48007-7047.
A listing of all Chevrolet offices and offices outside the
U.S. which can assist
you can also be found in the warranty booklet. These services \
are not available in Canada.
8-2
I

Downloaded from www.Manualslib.com manuals search engine To contact NHTSA, you may either call the Auto Safety Hotline tol\
l-free at
1-800-424-9393 (or 366-0123 in the Washington,
DC area) or write to:
NHTSA,
US. Department of Transportation, Washington, D.C. 20590. You can
also obtain other information about motor vehicle safety from t\
he Hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle has a \
safety defect,
you should immediately notify Transport Canada, in addition to notifying
General Motors of Canada Limited. You may write to: Transport Canada at
Box 8880, Ottawa, Ontario K1G 3J2.
Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this,
we certainly hope you’ll notify
us. Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division, Customer Assistance Center, Post Office\
Box 7047,
Troy, Michigan 48007-7047. In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write: General Motors
of Canada
Limited, Customer Assistance Center, 1908 Colonel Sam Drive, Osh\
awa,
Ontario L1H 8P7.
Chevrolet/Geo Roadside Assistance
To enhance Chevrolet’s strong commitment to customer satisfaction,\
Chevrolet
is excited to announce the establishment of the ChevroletlGeo Roadside
Assistance Center.
As the owner of a 1993 ChevroletlGeo, membership in
Roadside Assistance is free.
Roadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV USA (1-800-243-8872). This toll-free number will pro\
vide you
over-the-phone roadside assistance with minor mechanical problems.\
If your
problem cannot be resolved over the phone, our advisors have a\
ccess to a
nationwide network of dealer recommended service providers. The following
services are available:
Towing
Locksmith
Tire repair
Glass replacement
* Rental car or taxi
Additional services as necessary
8-5

Downloaded from www.Manualslib.com manuals search engine Customer Assistance lnformation
The Roadside Assistance Center uses companies that will provide \
you with
quality and priority service. When roadside services are require\
d, our advisors
will explain any payment obligations that may be incurred for \
utilizing outside
services.
For prompt assistance when calling, please have the following availa\
ble to
give the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
Telephone number where you can be reached
Description of problem
Please refer to the Roadside Assistance brochure inside your po\
rtfolio for full
program details.
In Canada, call 1-800-268-6800 for details on Roadside Assistance.
Service Publications
Information on how to obtain Product Service Publications, Subscriptions and
Indexes as described below is applicable only in the fifty
U.S. states (and the
District of Columbia) and only for light trucks with GWVR les\
s than 10,000
pounds
(4536 kg).
In Canada, information pertaining
to Product Service Bulletins and Indexes
can be obtained by writing to: General Motors of Canada Limited, Service
Publications Department, 1908 Colonel Sam
Dr., Oshawa, Ontario L1 H 8P7.
Chevrolet regularly sends its dealers useful service bulletins a\
bout Chevrolet products. Chevrolet monitors product performance in the field. We then
prepare bulletins for servicing our products better. Now, you can get these
bulletins too.
Bulletins cover various subjects. Some pertain to the proper use and care of
your vehicle. Some describe costly repairs. Others describe inex\
pensive repairs which,
if done on time with the latest parts, may avoid future costly
repairs. Some bulletins tell a technician how to repair a new
or unexpected
condition. Others describe a quicker way
to fix your vehicle. They can help a
technician service your vehicle better.
8-6

Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
Copies at Participating Dealers
Copies of Indexes and individual PSP’s are at your participa\
ting Chevrolet
dealer. You can ask to see them.
A VERY IMPORTANT REMINDER: These PSP’s are meant for technicians.
They are not meant for the “do-it-yourselfer.” Technicians \
have the equipment,
tools, safety instructions, and know-how
to do a job quickly and safely.
Chevrolet reserves the right to change these procedures without notice.
Service Publications
You can get these Product Service Publications by using the order form at
the end of this section. You can also get Service Manuals and Owner
Publications.
0-8

Downloaded from www.Manualslib.com manuals search engine I
If You’re Stuck In Sand. Mud
Ice. or Snow
............................. 5-30
Ignition Switch ................................ 2-9
Inflation-Tire Pressure ................. 6-44
Instrument Panel ............... 2-58, 2-62
Digital Cluster ................ 2-61, 2-62
Standard Cluster ............ 2-59, 2-60
J
Jack Storage ...................... 5-17, 5-27
Jump Starting ................................. 5-3
K
Key Release Lever ....................... 2-1 1
Keys ................................................. 2-3
L
Lights ........ ................................... 2-46
Brake System Warning ............ 4-1 6
Bulb Replacement .................... 6-31
Charging System Light ............ 2-70
Check Gages Light ................... 2-71
Dome Lights ............................. 2-50
Fog Lamps ................................. 2-47
Indicator ........................ ..2-65, 2-70
Headlights (See “Headlights”)
Malfunction Indicator
.... 2-68, 6-37
Operation ................................... 2-37
Service Engine Soon ............... 6-37
Rear ............................................ 6-33
Loading Information .4-23, 6-38, 6-41
Loading Your Vehicle ........ 4-23, 6-38
Lubrication .................................... 6-35
Front Parkingnurn Signal ........ 6-32
Replacement Chart ................... 6-63
Accelerator Control System .... 6-35
Body ........................................... .- 36
Front Axle ........................ ..... 6-22
Front Suspension and
Steering Linkage
................... 6-34
Front Wheel Bearings
(Two-Wheel Drive)
................ 6-34
Tailgate Handle ......................... 6-36
Hydraulic Clutch Grease
Fitting
..................................... 6-34
Hood Latches and Hinge ........ 6-36
Lock Cylinders .......................... 6-36
Propeller Shaft Slip
SplineslUniversal Joints
....... 6-36
Rear Axle .................................. 6-21
Recommended Lubricants ...... 7-14
Transfer Case ............................ 6-21
M
Other Items ............................... 6-34
Periodic Inspections ................ 7-13
Record ....................................... 7-16
Scheduled Maintenance ............ 7-3
Underbody ................................. 6-55
Master Cylinder (See “Brakes”)
Mirrors
........................................... 2-50
Convex Outside ........................ 2-51
inside ......................................... 2-51
Outside ...................................... 2-51
Vanity ......................................... 2-52
Model Reference ............................... iii
Maintenance
0
Odometer ............................ 2-62, 2-63
Off-Road Driving (See “Driving”)
Off-Road Recovery
...................... 4-1 9
Oil .................................................... 6-9
Additives .................................... 6-13
Disposal of Used ...................... 6-14
Pressure Gage .......................... 2-69
To Check .................................. 6-10
What Kind to Use .................... 6-11
When to Add ............................ 6-10
When to Change ...................... 6-13
Owner Checks and Services ...... 7-11
P
On Hills ........................... 4-48, 4-61
Torque Lock (Automatic
Parking
Over Things That Burn
........... 2-25
Transmission) .............. 2-22, 4-50

Downloaded from www.Manualslib.com manuals search engine Your Vehicle (Manual
Transmission)
........................ 2-24
Parking Brake
............................... 2-21
Passing Other Vehicles
.... 4.20. 4-60
Pavement Markings
........................ 4-7
Payload Capacity
.......................... 6-39
Periodic Maintenance
Inspections
................................ 7-1 3
Power
Door Locks
.................................. 2-7
Steering
...................................... 4-1 7
Steering Fluid
............................ 6-27
Winches
.................................... 4-62
Product Service Publications
........ 8-6
R
Radiator Pressure Cap ................ 6-26
Radio (See “Audio Systems”)
Recommended Fluids
And Lubricants
.......................... 7-1 4
Recovery Hooks
........................... 5-31
Replacement Parts
....................... 6-61
Reporting Safety Defects
.............. 8-5
Road Signs
..................................... 4-2
Roadside Assistance
...................... 8-5
Rocking Your Vehicle
................... 5-30
S
Safety Belts
Cleaning
..................................... 6-53
Checking Restraint System
..... 1-35
Child Restraints
........................ 1-26
Small Children and Babies
...... 1-24
Extender
.................................... 1-35
Lap
............................................. 1-22
Lap Shoulder
............................. 1-1 5
Larger Children ......................... 1-32
Proper Wear
.............................. 1-1 4
Questions and Answers
........... 1-1 2
Reminder Light
......................... 1-1 3
Replacing After a Crash
.......... 1-35
Use During Pregnancy
............. 1-20
Why They Work
.......................... 1-9 Safety Chains
............................... 4-59
Scheduled Maintenance
Seats Safety Warnings and Symbols
.... 0-2
Services
....................................... 7-3
Controls
....................................... 1-2
Jump
............................................ 1-6
Latches
........................................ 1-4
Manual Front
.............................. 1-2
Manual Lumbar Adjustment
..... 1-4
Reclining
...................................... 1-3
Do-It-Yourself
.............................. 6-3
Parts Identification Label
........ 6-59
Publications ......................... 8-6, 8-8
Replacement Parts and Filter Recommendations
...... 6-66
Service Engine Soon Light
........ 2-68
Service Station Checks
............... 7-17
Shift Indicator Light
.................... 2-72
Shift Light
..................................... 2-20
Shifting Into Park
........................ 2-23
Sliding Rear Window
.................. 2-32
Easy Entry Seat
......................... 1-5
Service
Spare Tire
..................................... 5-20
Removal
..................................... 5-20
Storage
...................................... 5-27
Speedometer
................................ 2-62
Starting Your Engine
................... 2-11
Steering
......................................... 4-17
Tips
............................................ 4-18
Storage Compartments
............... 2-55
Sun Visors
.................................... 2-52
Swing-Out Windows
.................... 2-32
T
Tachometer ................................... 2-65
Tailgate
.......................................... 2-33
Theft
................................................ 2-8
Thermostat
.................................... 6-26
Tilt Wheel
..................................... 2-34
Specification Charts .................... 6-61
In Emergencies
........................ 4-18
9-5

Downloaded from www.Manualslib.com manuals search engine Part No. C-9308
WE SUPPORT
VOLUNTARY TECHNICIAN
CERTIFICATION THROUGH
National lnstttute for
AUTOMOTIVE
SERVICE
EXCELLENCE
I
c