Downloaded from www.Manualslib.com manuals search engine SERVICE AND APPEARANCE CARE
Here you will find information about the care of your Cadillac. This
Section begins
with service and fuel information, and then it shows how
to check important fluid and lubricant levels. There is also technical
information about your vehicle, and a section devoted
to its appearance
care.
SERWCE
Your Cadillac dealer knows your vehicle best and wants you to be happy
with it. We hope you’ll go to your dealer for all your service needs. You’ll
get genuine GM parts and GM-trained and supported service people.
We hope you’ll want to keep your GM vehicle all GM. Genuine GM parts
have one
of these marks:
~ Deleo
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Doing Your Own Service Work
If you want to do some of your own service wax, you’ll want to get the
proper Cadillac Service Manual. It tells you much more about how to
service your Cadillac than this manual can.
To order the proper service
manual, see “Service Publications” in the Index.
You should keep a record with all parts receipts and list the mileage and
the date
of any service work you perform. See “Maintenance Record” in
the Index.
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Downloaded from www.Manualslib.com manuals search engine SAE 1OW-30
As shown in the viscosity chart, SAE 1OW-30 is best for your vehicle.
However, you can use
SAE 5W-30 if it’s going to be colder than 60°F
(16°C) before your next oil change. When it’s very cold, below
O°F
(-18”C), you should use SAE 5W-30.
These numbers
on an oil container show its viscosity, or thickness. Do not
use other viscosity oils such as SAE 1OW-40 or SAE
20W-50.
Energy Conserving I1
Oils with these words on the container will help you save fuel.
This doughnut-shaped logo (symbol) is used on most
oil containers to
help you select the correct
oil.
You should look for this on the oil container, and use only those oils that
display the logo.
GM Goodwrench@
oil (in Canada, GM Engine Oil) meets all the
requirements for your vehicle.
Engine Oil Additives: Don’t add anything to your oil. Your Cadillac
dealer is ready to advise if you think something should be added.
When to Change Engine Oil: Your vehicle is equipped with an Engine Oil
Life Index (EOLI) feature. Oil change intervals are determined by the
EOLI and will usually fall at, or between, the two recommended
alternative intervals of 3,000 miles
(5,000 kilometers) and 7,500 miles
(12,500 kilometers), but could be shorter than 3,000 miles (5,000
kilometers) under some very severe driving conditions shown in Schedule
I. The system will also indicate the need for an oil change if 7,500 miles
(12,500 kilometers) has been driven.
Engine oil life remaining is displayed through the Fuel Data center and as
a
“CHANGE OIL SOON” light. The Fuel Data center display includes a
number between
0 and 100. This is the percentage of oil life
REMAINING based on driving conditions and mileage driven since the
last time the oil life indicator was reset.
The EOLI will not detect excessively dusty conditions or engine
malfunctions which may effect the
oil. If you drive in dusty areas, change
the engine
oil after every 3,000 miles (5,000 kilometers) or 3 months
(whichever comes first), unless instructed to
do so sooner by the EOLI.
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Downloaded from www.Manualslib.com manuals search engine How to Check Use a good quality pocket-type gage to check tire
pressure. Simply looking at the tires will not tell you the pressure,
especially if you have radial tires
-- which may look properly inflated even
if they’re underinflated.
If your tires have valve caps, be sure to put them back on. They help
prevent leaks by keeping out dirt and moisture.
Tire Inspection and Rotation
To make your tires last longer, have them inspected and rotated at the
mileages recommended in your Maintenance Schedule. See “Scheduled Maintenance Service” in the Index.
FRONT Use this rotation pattern.
After the tires have been rotated, adjust the front and rear inflation
pressure as shown on the Tire-Loading Information label. Make certain
that all wheel nuts are properly tightened.
See “Wheel Nut Torque” in the
Index.
Downloaded from www.Manualslib.com manuals search engine Is There Any Membership Or Enrollment Fee?
There is no membership or enrollment fee for Roadside Service-- any
Cadillac is eligible under this program.
While Cadillac Roadside Service is not an auto club, the services and repairs
provided often
go beyond those offered by some auto clubs . Our objective is
to provide immediate assistance to ensure that all Cadillac drivers are
assisted
in a professional and timely manner with the help of experienced
Cadillac advisors and dealership technicians.
m7tat Will Roadside Service Cost You
There is no cost to call the toll-free Roadside Service number.
If a dealership Service Technician travels toyour
location, there is a nominal
service
fee to cover the technician's travel to and from your location. Labor
is charged at one and a half times the Cadillac dealership retail labor rate,
with a 30-minute minimum. There is also a charge for any parts used and a
mileage fee
if the technician travels beyond 30 miles.
If the repair to your car is determined to be eligible for coverage under the
General Motors New Car Limited Warranty, the participating Cadillac
Roadside Service dealership
will arrange for a reimbursement for the total
cost of the repair on the next business day.
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Downloaded from www.Manualslib.com manuals search engine Other Roadside Services
Cadillac Roadside Service is committed to your total peace of mind and is
staffed by Cadillac-trained phone advisors and technicians to provide phone
or on-site repair assistance. Beyond the coverage period Roadside Service
can also arrange a wide variety of other services to assist YOU, such as:
0 TOW Service 0 Battery Jump Start Flat Tire Change
0 Locksmith Fuel Delivery 0 Trip Routing
Tmxi 0 Lost Keys 0 Hotel Information
While there is no charge for some of these items during the specified period,
the owner is responsible for any expenses beyond the covered period.
We hope you never need any of the emergency services, but
if you do,
Roadside Service
can promptly locate and arrange them for you wherever
you travel in the United States or Canada. It’s part
of how Cadillac Roadside
Service
is dedicated to your continued satisfaction.
Glove Compartment Decal And Wallet Card
The Roadside Service toll-free number is located on a decal in the glove
compartment, on the wallet card
in the back of the Gold Key Owner’s
Literature portfolio and on
the Gold Key Card you received shortly after
taking delivery
of your new Cadillac.
TOLL-FREE HOTLINE
Information To Provide When Calling Cadillac Roadside Service
When you call Cadillac Roadside Service, the advisor will ask your name and
home address, the telephone number and location you are calling from, the
location of your Cadillac and a description
of the problem. The advisor will
ask
the following information about your Cadillac:
0 Vehicle Identification Number WIN)
This
17 character code is located on the driver’s side top surface of the
instrument panel and may be seen through the windshield.
0 Model and Year 0 Delivery Date 0 Mileage
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Downloaded from www.Manualslib.com manuals search engine For prompt assistance, please have the following information ava\
ilable to give the
Consumer Relations Representative:
- Your name, address and telephone number
- Vehicle Identification Number (This is available from the vehicle registration or
title, or the plate attached to the left top of the instrument panel and visible through
the windshield.)
- Dea€ership name and location
- Vehicle delivery date and present mileage
- Nature of problem
In order
to give your inquiry prompt attention, please call the appropriate toll fiee
number
listed. However, if you wish to write Cadillac, please send all correspondence to
the respective United States, Canada or GM Overseas Central Office address listed on
the following page.
When contacting Cadillac, please remember that
your problem will likely be resolved in
the dealership, using dealership facilities, equipment and person\
nel. That is
why we
suggest
you follow Step One first.
CUSTOMER ASSISTANCE FOR THE HEARING OR
SPEECH IMPAIRED
To assist owners who have hearing difficulties, Cadillac has instal\
led special TDD
(Telecommunication Devices for the Deaf) equipment in its Consumer Relations
Center. Any hearing or speech impaired customer who has access \
to a TDD or a
conventional teletypewriter my) can communicate with Cadillac by dialing:
1-800-TDD-CMCC.
(TDD users in Canada can dial 1-800-263-3830).
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Downloaded from www.Manualslib.com manuals search engine Eligibility is limited by vehicle age/mileage, on the component \
involved and other
factors. For further information concerning the program,
call your local BBB or call
1-800-955-5100 for the toll-free number of your nearest BBB. You may also call the
Cadillac Consumer Assistance Center.
*This program may not be available in all states, depending on state law. (Canadian
owners should refer to the Cadian Warranty Booklet). General Motors reserves the
right to change eligibility limitations and/or to discontinue its participation in this
program.
** Some states may require that you first file a claim with BBB AUTO LINE before
resorting to state operated procedures (including court).
REPORTING SAFETY DEFECTS TO THE UNITED
STATES GOVERNMENT
If you believe that your vehicle has a defect which could cause a crash or could cause
injury or death, you should immediately inform the National Hig\
hway Traffic Safety
Administration
(NHTSA), in addition to notifying General Motors.
If NHTSAreceives similar complaints, it may open an investigation, and if it finds that a
safety defect exists in a group
of vehicles, it may order a recall and remedy campaign,
However,
NHTSA cannot become involved in individual problems between you, your \
dealer,
or General Motors.
To contact NHTSA, you may either call the Auto Safety Hotline tol\
l-Free at
1-800-424-9393 (or 366-0123 in the Washington, D.C. area) or write toNHTSA, U.S.
Department of Transportatior., Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from the Hotline.
REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle has a safety defect, you sh\
ould
immediately notify Transport Canada, in addition to notifying Ge\
neral Motors
of
Canada Ltd. You may write to Transport Canada at Box 8880, Ottawa, Ontario
K1G 352.
REPORTING SAFETY DEFECTS TO GENERAL
MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like this, we
certainly
hope you’ll notify us. Please call us at our Consumer Relations Center,
1-800-458-8006, or in Canada call, 1-8W263-3777, (English) or 1-8W263-7854
(French), or write: Cadillac Motor Car Division, Consumer Relations Center, 2860
Clark Avenue Detroit, MI 48232.
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Downloaded from www.Manualslib.com manuals search engine .
Maplights ......................................... 107
Markings. Pavement ................................ 174
Master Cylinder. Brake .............................. 284
Matching Transmitters ............................... 66
Methanol In Gasoline ............................... 261
Mileage Indicator .................................. 119
Mirrors. Front Seat Vanity ........................... 111
Mirrors. Inside Daymight ........................... 109
Mirrors. Outside ................................... 111
Mist. Driving In .................................... 199
Mobile Telephone. Adding A ...................... 144. 327
Monitors. Lamp .................................... 108
Mountain Driving .................................. 206
MTBE In Gasoline ................................. 262
Mud. If You’re Stuck In ............................. 257
N
“N” (Neutral) Gear Position .......................... 80
New Vehicle “Break-In” .............................. 74
Night. Driving At ................................... 193
Night Vision ....................................... 194
Notices About Damage ................................ 2
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Occupant Restraint .................................. 10
Octane Required For Your Car ....................... 261
Odometer And Speedometer ......................... 118
Odometer. Trip .................................... 119
Off (Ignition Key Position) ............................ 74
Off Road Recovery ................................. 189
Oil. Engine ........................................ 268
Oil. When To Change Your Engine .................... 272
Oil Life Indicator ................................... 133
Oil Light .......................................... 127
OilQuality ........................................ 272
Oil Thickness (Viscosity) ............................ 270
Operation In Foreign Countries ...................... 263
Outside Air ....................................... 137
Outside Mirrors .................................... 111
Overdrive. Automatic ................................ 80
Overheating. Engine ................................ 236
Owner Checks & Services ............ See Maint . Book. p.26
Operating Record .................. See Maint . Book. p.44
Overheated Engine Coolant. Warning Light For ......... 125
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