Downloaded from www.Manualslib.com manuals search engine • Your name, address, telephone
number
• Year and model car .
• Dealer's name and location
• Vehicle delivery date and
mileage
• Nature of problem
STEP THREE-Contact the
Owner Relations Manager,
Chevrolet Central Office, Chev-rolet
Motor Division, Detroit,
Michigan
48202. If after an addi
tional review of all facts involved
he feels that some further action
can be taken, he will
so instruct the
Zone. In any case, your letter will
be acknowledged providing Chev
rolet's position in the matter.
When contacting the Zone or
Central Office, please bear in mind
that ultimately your problem likely
will be resolved in the dealership,
78
utilizing the dealer's facilities,
equipment and personnel.
It is sug
gested, therefore, that you follow
the above steps in sequence when
pursuing a problem.
Your purchase of a Chevrolet
product
is greatly appreciated by
both your dealer and Chevrolet
Motor Division.
It is our sincere
desire to assist you in any way pos
sible to assure your complete satis
faction with your vehicle.
