
How to Use the WirelessCharger (Qi)
1. Start the hybrid system.The power for the Wireless Charger
(Qi) turns on and the LED indicator
turns on.
2. Place a device compliant with the
Qi Wireless Charging standard
(portable device with a maximum
power consumption of 5 W or 15
W or below) in the center of the
charging area on the tray.
1. Charging area
2. LED indicator
The LED indicator turns on in amber
or green when charging starts.
Charging starts when all the doors
and liftgate are closed.
For details on the LED indicator, refer
to the following LED indicator table.
Charging status display
The charging status of the Wireless
Charger (Qi) can be checked with the
LED indicator or the icon displayed on
the center display.
Illumina-
tion/flash pattern Icon indi-
cation Status
Does not turn on ―Indicates that charg-
ing is turned
off.
Tu r n s o n i n white
Indicates that charg-
ing is possible.
Tu r n s o n i n amber
Indicates normal
charging.
Tu r n s o n i n green
Indicates fast charg-
ing*1.
Flashes in white
Indicates that the
charging conditions
are not met.
Flashes in red
Indicates that charg-
ing is not possible
because a high tem-
perature is detected.
Indicates that charg-
ing is not possible
because foreign mat-
ter is detected.
Tu r n s o n i n red
Indicates that there
is a problem with
Wireless Charger
(Qi) and it needs to
be repaired. Consult
an Authorized Maz-
da Dealer.
*1 Some mobile devices can switchbetween normal charging and fast
charging.
Other Equipment
Wireless Charger (Qi)
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NOTE
Charging efficiency may be reduced
or charging may not be possible
depending on the use environment
and conditions.
Depending on the mobile device
case or accessories used, the mobile
device may not charge, or the
charging efficiency may be reduced
resulting in a longer charging time. If
charging does not start even when a
mobile device is placed on the
charging area, remove the case or
accessory.
Depending on the vehicle condition,
charge amount may be temporarily
restricted and charging may be
canceled, however, this does not
indicate a problem.
If the mobile device temperature
rises during charging, charging may
stop due to the protection function
of the device. If that happens, wait
until the mobile device cools down
sufficiently and then recharge it.
When using the Wireless Charger
(Qi), applications using the Near
Field Communicatio
n (NFC) function
may launch, however, this does not
indicate a problem with the Wireless
Charger (Qi).
While i-stop is operating, charge
amount may be temporarily
restricted and charging may be
temporarily canceled, however, this
does not indicate a problem.
Charging may be temporarily
canceled depending on the vehicle
conditions, such as when the engine
is stopped.
Convenient Ways to Use
the Wireless Charger (Qi)
The Wireless Charger (Qi) can be
turned on/off and the connection
mode can be switched.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
Other Equipment
Wireless Charger (Qi)
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8What to Do in Case of Emergency
In Case of Emergency................ 8-4Dealing With an Accident....... 8-4
When Towing is Required...........8-5 Having the Vehicle Towed...... 8-5
Using the Towing Hooks......... 8-6
Key Does Not Operate............... 8-8 Canceling the Key Temporary
Suspension Function.............. 8-8
Unlocking Using the Auxiliary
Key....................................... 8-8
Starting the Hybrid System with a
Dead Key Battery................... 8-9
Engine Does Not Start.............. 8-11 Taking Action with Depleted
Lead-acid Battery................. 8-11
Starting a Flooded Engine..... 8-15
Charging Is Not Possible.......... 8-16 Dealing with the Cause........ 8-16
Hybrid System Cannot be
Stopped................................. 8-17 Forcibly Stopping the Hybrid
System................................ 8-17
Problem With the Brake System (Foot
Brake)....................................8-18 Applying the Emergency
Brake.................................. 8-18AUTOHOLD Cannot be
Canceled............................... 8-19Forcibly Canceling the
AUTOHOLD........................ 8-19
Overheating........................... 8-20 Ta k i n g A c t i o n w i t h
Overheating........................ 8-20
Tire is Punctured or Bursts........ 8-22 Changing a Flat Tire (With Spare
Tire).................................... 8-22
Liftgate Cannot Open.............. 8-30 Open the liftgate from the
luggage compartment.......... 8-30
The Power Windows Cannot Be
Operated............................... 8-31 Initializing the Power
Window.............................. 8-31
The Panorama Sunroof Cannot Be
Operated............................... 8-32 Initializing the Panorama
Sunroof............................... 8-32
The Moonroof Cannot Be
Operated............................... 8-33 Initializing the Moonroof...... 8-33
8-1
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Windshield Wipers Operate at High
Speed.................................... 8-34Have the Vehicle Inspected ..........
.......................................... 8-34
Washer Fluid Does Not Spray ...........
............................................ 8-35 Inspecting Washer Fluid
Level................................... 8-35
Active Driving Display Does Not
Operate................................. 8-36 Active Driving Display Does Not
Operate.............................. 8-36
Warning/Indicator Light Turns
On........................................ 8-37 Warning Lights..................... 8-37
Brake System Warning
Light................................... 8-37
Lead-Acid Battery Charging
System Warning Light........... 8-38
Hybrid System Warning
Light................................... 8-39
Remaining High Voltage Battery
Power Warning Light............ 8-39
Charging System Warning
Light................................... 8-40
Output Restriction Warning
Light................................... 8-40
Engine Oil Warning Light...... 8-41
High Engine Coolant Temperature
Warning Light...................... 8-41
Electric Power Steering Warning
Light................................... 8-42
Shift System Warning Light ...........
.......................................... 8-42
ABS Warning Light................8-43
Master Warning Light........... 8-43Brake Control System Warning
Light................................... 8-44
Electric Parking Brake (EPB)
Indicator Light..................... 8-44
Check Engine Warning
Light................................... 8-45
Automatic Transmission Warning
Light................................... 8-45
AWD Warning Light............. 8-46
Tire Pressure Monitoring System
(TPMS) Warning Light
(Flashing)............................ 8-46
TCS/DSC Indicator Light (Turns
on)..................................... 8-47
Air Bag/Seat Belt Pretensioner
System Warning Light........... 8-47
KEY Warning Light (Red)....... 8-48
Security Indicator Light......... 8-48
High Beam Control System (HBC)
Warning Light (Amber)
*........ 8-49
i-ACTIVSENSE Warning
Light................................... 8-49
Exterior Lights Warning
Light................................... 8-50
Low Fuel Warning Light.........8-50
Check Fuel Cap Warning
Light................................... 8-51
Engine Oil Level Warning
Light................................... 8-51
Seat Belt Warning Light (Front
Seat)................................... 8-52
Seat Belt Warning Light (Rear
Seat) (Red).......................... 8-52
Rear Seat Alert Warning Light
*......
.......................................... 8-53
Low Washer Fluid Amount
Warning Light
*..................... 8-53
Door-ajar Warning Light/Liftgate-
open Warning Light/Hood-open
Warning Light...................... 8-54
8-2*Some models.
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Keep flames and sparks away from lead-acid battery cells and do not
allow metal tools to contact the positive (+) or negative (-) terminal of the
lead-acid battery when working near a lead-acid battery. Do not allow the
positive (+) terminal to contact the vehicle body.
Flames and sparks near lead-acid battery cells are dangerous. Hydrogen gas,
produced during normal lead-acid battery operation, could ignite and cause the
lead-acid battery to explode. An exploding lead-acid battery can cause serious burns
and injuries. Keep all flames including cigarettes and sparks away from lead-acid
battery cells.
Keep all flames and sparks away from lead-acid battery cells
because hydrogen gas is produced from le ad-acid battery cells while charging the
lead-acid battery or adding lead-acid battery fluid.
Flames and sparks near lead-acid battery cells are dangerous. Hydrogen gas,
produced during normal lead-acid battery operation, could ignite and cause the
lead-acid battery to explode. An exploding lead-acid battery can cause serious burns
and injuries. Keep all flames including cigarettes and sparks away from lead-acid
battery cells.
Do not jump-start a frozen lead-acid battery or one with a low fluid level.
Jump-starting a frozen lead-acid battery or one with a low fluid level is dangerous. It
may rupture or explode, causing serious injury.
Connect the negative cable to a good ground point away from the lead-acid
battery.
Connecting the end of the second jumper cable to the negative (–) terminal of the
depleted lead-acid battery is dangerous.
A spark could cause the gas around the lead-acid battery to explode and injure
someone.
Route the jumper cables away from parts that will be moving.
Connecting a jumper cable near or to moving part (cooling fans) is dangerous. The
cable could get caught when the hybrid system starts and cause serious injury.
CAUTION
Use only a 12 V booster system. You can damage a 12 V starter, ignition system,
and other electrical parts beyond repair with a 24 V power supply (two 12 V
batteries in series).
Do not use your vehicle as a booster vehicle to prevent damaging your vehicle.
1. Make sure that the vehicle power is switched OFF.
What to Do in Case of Emergency
Engine Does Not Start
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Dealing with the Cause
If trouble arises while charging such as
not being able to charge the high
voltage battery, refer to the following
table. If the problem cannot be solved
even after checking the following table,
there may be a problem with the
vehicle or charger. Contact an
Authorized Mazda Dealer.
Charging is not possible.
CauseAction
The selector
lever is in a
position
other than P. Shift the selector lever to the P
position.
The high
voltage bat-
tery is al-
ready fully
charged. Charging is not performed when
the high voltage battery is al-
ready fully charged.
The high
voltage bat-
tery temper-
ature is ex-
tremely high
or low. Check the high voltage battery
temperature gauge in the instru-
ment cluster. If the high voltage
battery temperature gauge is in
the red or blue range, charging
may not be possible.
The
Lead-acid
battery is
depleted. If the instrument cluster does not
turn on even if the vehicle power
is switched ON, the Lead-acid
battery may be depleted. Charge
or replace the Lead-acid battery.
Normal charging is not possible.
Cause
Action
The outlet
has no pow-
er. Check if a ground-fault circuit in-
terrupter has operated or if a
power outage occurred. If the
power source has a timer func-
tion, electrical power may not be
supplied to the outlet until the
time set to supply power.
Cause
Action
The charge
plug is not
properly
plugged into
the outlet. Check if the charge plug is prop-
erly plugged into the outlet.
The charge
connector is
not properly
connected. Check if the charge connector is
properly connected.
Charging
timer is set. Cancel the charging timer using
EV Settings in Mazda Connect,
or the charging timer cancella-
tion function.
Troubleshooting for functions using a
Smartphone or computer
If you are having trouble with the
remote function service, such as when
the remote function does not work,
consult an Authorized Mazda Dealer.
What to Do in Case of Emergency
Charging Is Not Possible
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Open the liftgate from
the luggage compartment
If the lead-acid battery is dead, the
liftgate cannot be unlocked and
opened. In this case, the liftgate can be
unlocked by taking care of the dead
lead-acid battery situation.
Refer to Taking Action with Depleted
Lead-acid Battery on page 8-11.
If the liftgate cannot be unlocked even
after charging the dead lead-acid
battery, you can open the liftgate as an
emergency measure by following the
procedure below.
1. Remove the cover.
2. Move the lever.
The liftgate is unlocked.
After performing this emergency
measure, have the vehicle inspected by
an Authorized Mazda Dealer.
What to Do in Case of Emergency
Liftgate Cannot Open
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If the brake system warning light and
the ABS warning light
turn on at
the same time, stop the vehicle in a
safe place immediately and contact an
Authorized Mazda Dealer.
The rear wheels could lock more
quickly in an emergency stop than
under normal circ umstances which
could result in an accident.
CAUTION
In addition, the effectiveness of the
braking may diminish so you may
need to depress the brake pedal
more strongly than normal to stop
the vehicle.
The brake warning light may turn on
when the hybrid system is started. In
this case, park the vehicle in a safe
location and release the brake pedal.
If the brake warning light remains
illuminated, have the vehicle
inspected by an Authorized Mazda
Dealer.
Lead-Acid Battery
Charging System Warning Light
The light turns on if the charging
system has a problem.
Park the vehicle in a safe place
immediately and contact an
Authorized Mazda Dealer.
WARNING
Do not continue driving with the
charging system warning light turned
on:
Otherwise, the hybrid system may
stop, which could result in an accident.
What to Do in Case of Emergency
Warning/Indicator Light Turns On
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