2024 MAZDA CX90 is low

Dealing With an Accident
In case of an accident, react calmly and
perform as follows.
1. Prevention of secondary accidentMove the vehicle to a safe place
(such as a shoulder or a vacant lot)
where it does not obstruct traffic,
and stop the engine.
2. Aiding injured person If there is any injured person,
provide any possible first aid until
an ambulance or a doctor arrives.
If someone has injured his or her
head, do not move the person
unnecessarily. However, move the
person to a safe place if there is the
possibility of a secondary accident.
3. Call the police
Provide information such as the
location, conditions, and level of
injury, and take directions.
4. Check the name and address of the other person.
5. Call an Authorized Mazda Dealer and insurance agency.
What to Do in Case of Emergency
In Case of Emergency
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Having the Vehicle Towed
We recommend that towing be done
only by an Authorized Mazda Dealer
or a commercial tow-truck service.

Proper lifting and towing are necessary
to prevent damage to the vehicle.
Particularly when towing an AWD
vehicle, where all the wheels are
connected to the drive train, proper
transporting of the vehicle is absolutely
essential to avoid damaging the drive
system. Government and local laws
must be followed.
WARNING
Always tow an AWD vehicle with all
four wheels off the ground.
Towing an AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause an
accident. If the drive train has been
damaged, transport the vehicle on a
flatbed truck.
CAUTION
Do not tow the vehicle pointed
forkward with driving wheels on the
ground. This may cause internal
damage to the transmission.
Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or flatbed
equipment.
If the parking brake cannot be
released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised
off the ground
as shown in the figure. If the vehicle
is towed without raising the wheels off the ground, the brake system
could be damaged.
1. Wheel dollies
What to Do in Case of Emergency
When Towing is Required
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6. Insert the tabs of the cover.Starting the Hybrid
System with a Dead Key Battery
CAUTION
Do not allow the following conditions.
Otherwise, the vehicle may not receive
the correct signal from the key and the
hybrid system may not start.
Metal parts of other keys or metal
objects touch the key.
Spare keys or keys for other vehicles
equipped with an immobilizer
system touch or come near the key.
Equipment containing electronic
components or cards with magnetic
strips such as credit cards come near
the key.
If the hybrid system cannot be started
due to a dead key battery, use the
following procedure to start the hybrid
system.
1. Depress the brake pedal. The power switch indicator light
(green) flashes.
What to Do in Case of Emergency
Key Does Not Operate
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Taking Action with Depleted Lead-acid Battery
The lead-acid battery might be depleted if the following conditions occur.
The hybrid system does not start.The selector lever cannot be shifted to a position other than P.The horn sound is weak or it does not sound.The brightness of the lights is extremely low.
Using commercially available booster cables, connect the lead-acid battery of the
booster vehicle’s battery to the lead-acid battery of your vehicle and start the hybrid
system.
Jump-starting is dangerous if done incorr ectly. Therefore, follow the procedure
carefully. If you feel unsure about jump-s tarting , we strongly recommend that you
have a competent service technician do the work.
WARNING
Read the following precautions carefully before using the lead-acid
battery or inspecting to ensure safe and correct handling.
Always wear eye protection when working near the lead-acid battery.
Working without eye protection is dangerous. Lead-acid battery fluid contains
SULFURIC ACID which could cause blindne ss if splashed into your eyes. Also,
hydrogen gas produced during normal lead-acid battery operation, could ignite and
cause the lead-acid battery to explode.
Wear eye protection and protective gloves to prevent contact with
lead-acid battery fluid.
Spilled lead-acid battery fluid is dangerous.
Lead-acid battery fluid contains SULFURIC ACID which could cause serious injuries if
it gets in eyes, or on the skin or clothing. If this happens, immediately flush your eyes
with water for 15 minutes or wash your skin thoroughly and get medical attention.
Always keep lead-acid batteries out of the reach of children.
Allowing children to play near lead-acid batteries is dangerous. Lead-acid battery
fluid could cause serious injuries if it gets in the eyes or on the skin.
What to Do in Case of Emergency
Engine Does Not Start
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Keep flames and sparks away from lead-acid battery cells and do not
allow metal tools to contact the positive (+) or negative (-) terminal of the
lead-acid battery when working near a lead-acid battery. Do not allow the
positive (+) terminal to contact the vehicle body.
Flames and sparks near lead-acid battery cells are dangerous. Hydrogen gas,
produced during normal lead-acid battery operation, could ignite and cause the
lead-acid battery to explode. An exploding lead-acid battery can cause serious burns
and injuries. Keep all flames including cigarettes and sparks away from lead-acid
battery cells.
Keep all flames and sparks away from lead-acid battery cells
because hydrogen gas is produced from le ad-acid battery cells while charging the
lead-acid battery or adding lead-acid battery fluid.
Flames and sparks near lead-acid battery cells are dangerous. Hydrogen gas,
produced during normal lead-acid battery operation, could ignite and cause the
lead-acid battery to explode. An exploding lead-acid battery can cause serious burns
and injuries. Keep all flames including cigarettes and sparks away from lead-acid
battery cells.
Do not jump-start a frozen lead-acid battery or one with a low fluid level.
Jump-starting a frozen lead-acid battery or one with a low fluid level is dangerous. It
may rupture or explode, causing serious injury.
Connect the negative cable to a good ground point away from the lead-acid
battery.
Connecting the end of the second jumper cable to the negative (–) terminal of the
depleted lead-acid battery is dangerous.
A spark could cause the gas around the lead-acid battery to explode and injure
someone.
Route the jumper cables away from parts that will be moving.
Connecting a jumper cable near or to moving part (cooling fans) is dangerous. The
cable could get caught when the hybrid system starts and cause serious injury.
CAUTION
Use only a 12 V booster system. You can damage a 12 V starter, ignition system,
and other electrical parts beyond repair with a 24 V power supply (two 12 V
batteries in series).
 Do not use your vehicle as a booster vehicle to prevent damaging your vehicle.
1. Make sure that the vehicle power is switched OFF.
What to Do in Case of Emergency
Engine Does Not Start
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2. Remove the hole cover.Refer to Removing the hole cover in Inspecting Lead-acid battery on page 9-18.
3. Remove the lead-acid battery cover.
4. Turn off the booster vehicle's engine and connect the jumper cables in the following order.
Make sure that the jumper cables are se curely connected so that they do not
disconnect due to the vibrations.
1st lead
Positive (+) terminal on the depleted lead-acid battery
Positive (+) terminal on booster vehicle's battery
2nd lead
Negative (-) terminal on booster vehicle's battery
Location shown in the figure (do not connect to the negative (-) terminal of
the depleted lead-acid battery)
5. Start the booster vehicle's engine and rev the engine.
6. Start the hybrid system of your vehicle.
What to Do in Case of Emergency
Engine Does Not Start
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Starting a Flooded Engine
If the engine stops unexpectedly, it
may be flooded (excessive fuel in the
engine).

Follow this procedure:

1. If the engine does not start within 5seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way
and hold it there.
4. Depress the brake pedal, then press the power switch. If the engine
starts, release the accelerator
immediately because the engine
will suddenly rev up.
5. If the engine fails to start, crank it without depressing the accelerator.

If the engine still does not start using
the previous procedure, have your
vehicle inspected by an Authorized
Mazda Dealer.
What to Do in Case of Emergency
Engine Does Not Start
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Dealing with the Cause
If trouble arises while charging such as
not being able to charge the high
voltage battery, refer to the following
table. If the problem cannot be solved
even after checking the following table,
there may be a problem with the
vehicle or charger. Contact an
Authorized Mazda Dealer.
Charging is not possible.
CauseAction
The selector
lever is in a
position
other than P. Shift the selector lever to the P
position.
The high
voltage bat-
tery is al-
ready fully
charged. Charging is not performed when
the high voltage battery is al-
ready fully charged.
The high
voltage bat-
tery temper-
ature is ex-
tremely high
or low. Check the high voltage battery
temperature gauge in the instru-
ment cluster. If the high voltage
battery temperature gauge is in
the red or blue range, charging
may not be possible.
The
Lead-acid
battery is
depleted. If the instrument cluster does not
turn on even if the vehicle power
is switched ON, the Lead-acid
battery may be depleted. Charge
or replace the Lead-acid battery.
Normal charging is not possible.
Cause
Action
The outlet
has no pow-
er. Check if a ground-fault circuit in-
terrupter has operated or if a
power outage occurred. If the
power source has a timer func-
tion, electrical power may not be
supplied to the outlet until the
time set to supply power.
Cause
Action
The charge
plug is not
properly
plugged into
the outlet. Check if the charge plug is prop-
erly plugged into the outlet.
The charge
connector is
not properly
connected. Check if the charge connector is
properly connected.
Charging
timer is set. Cancel the charging timer using
EV Settings in Mazda Connect,
or the charging timer cancella-
tion function.
Troubleshooting for functions using a
Smartphone or computer
If you are having trouble with the
remote function service, such as when
the remote function does not work,
consult an Authorized Mazda Dealer.
What to Do in Case of Emergency
Charging Is Not Possible
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