2024 FORD E SERIES service

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle whenyou sell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that youhave your vehicle serviced at the propertimes. These intervals serve two purposes;one is to maintain the reliability of yourvehicle and the second is to keep your costof owning your vehicle down.
It is your responsibility to have allscheduled maintenance performed and tomake sure that the materials used meetthe specifications identified in this owner'smanual. See Capacities andSpecifications (page 226).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on theoperation of your vehicle. Ask yourdealership about the training andcertification their technicians havereceived.
Genuine Ford and MotorcraftReplacement Parts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installedat your dealership carry a nationwide24-month or unlimited mile (kilometer)parts and labor limited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer onestop shopping. They can perform anyservices that are required on your vehicle,from general maintenance to collisionrepairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improvedreliability, durability and resale value. Tomaintain the proper performance of yourvehicle and its emission control systems,make sure you have scheduledmaintenance performed at the designatedintervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performancesystems. Every manufacturer developsthese systems using differentspecifications and performance features.That is why it is important to rely upon yourdealership to properly diagnose and repairyour vehicle.
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Ford Motor Company has recommendedmaintenance intervals for various partsand component systems based uponengineering testing. Ford Motor Companyrelies upon this testing to determine themost appropriate mileage for replacementof oils and fluids to protect your vehicle atthe lowest overall cost to you andrecommends against maintenanceschedules that deviate from the scheduledmaintenance information.
Your vehicle can be driven in such a waythat dilutes and increases the level of oilby short trips that do not allow the engineto get to operating temperature, extendedidling, and low speed driving for longperiods of time.
We strongly recommend the use of onlygenuine Ford, Motorcraft orFord-authorized re-manufacturedreplacement parts engineered for yourvehicle.
Additives and Chemicals
This owner's manual and the FordWorkshop Manual list the recommendedadditives and chemicals for your vehicle.We do not recommend using chemicals oradditives not approved by us as part ofyour vehicle’s normal maintenance. Pleaseconsult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is anormal operating characteristic and, byitself, does not necessarily indicate aconcern or that the fluid needs to bechanged. However, a qualified expert, suchas the factory-trained technicians at yourdealership, should inspect discolored fluidsthat also show signs of overheating orforeign material contaminationimmediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is aviable way to change fluid for many vehiclesub-systems during scheduledmaintenance. It is critical that systems areflushed only with new fluid that is the sameas that required to fill and operate thesystem or using a Ford-approved flushingchemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
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Multi-point inspection
Windshield for cracks, chips or pitsFluid levels*; fill if necessary
Washer spray and wiper operationFor oil and fluid leaks
* Brake, coolant recovery reservoir, automatic transmission, power steering and windowwasher.**If your vehicle is equipped with a temporary mobility kit, check the tire sealant expirationUse By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED MAINTENANCE
Note:Do not exceed the mileage or time intervals.
Maintenance
Rotate the tires, inspect tire wear and measure tread depth.1
Every7,500 mi(12,000 km)
Inspect the wheels and related components for abnormal noise, wear,looseness or drag.
Perform a multi-point inspection.
Change the engine oil and filter.Every10,000 mi(16,000 km)/12 monthsor 700enginehours,whichevercomes first
1 Rotate the front wheels on vehicles with dual rear wheels when specified. Only rotatethe rear wheels if you notice unusual wear.
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need to
perform extra maintenance as indicated.If you operate your vehicle occasionallyunder any of these conditions, it is notnecessary to perform the extramaintenance. For specificrecommendations, see your dealershipservice advisor or technician.
Towing a Trailer or Using a Car-top Carrier
Change the engine oil and filter as indicated by the instru-ment cluster display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Inspect the U-joints.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
Extensive Idling or Low-speed Driving for Long Distances, as in Heavy Commercial Use(Such as Delivery, Taxi, Patrol Car or Livery)Short Trips that do not allow the engine to get to operating temperature causing fueldilution and an increase of the engine oil level
Change the engine oil and filter as indicated by the instru-ment cluster display and perform services listed in theNormal Scheduled Maintenance chart.
As required
Replace the engine air filter.Inspect frequently, serviceas required
Replace the rear axle fluid. See axle maintenance itemsunder Exceptions.Every 22,500 mi(36,000 km)
Replace the spark plugs.Every 60,000 mi(96,000 km)
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Operating in Dusty or Sandy Conditions (Such as Unpaved or Dusty Roads)
Replace engine air filter.Inspect frequently, serviceas required
Inspect the wheels and related components for abnormalnoise, wear, looseness or drag.Every 5,000 mi (8,000 km)
Rotate the tires1, inspect tires for wear and measure thetread depth.
Change the engine oil and filter.2Every 5,000 mi (8,000 km)or six monthsPerform a multi-point inspection.
1Vehicles with dual rear wheels should rotate the front wheels when specified; rear wheelsonly if unusual wear is noted.2Reset your Intelligent Oil-Life Monitor after each engine oil and filter change. See OilChange Indicator Reset (page 164).
Exclusive Use of E85 - Flex Fuel Vehicles Only
If ran exclusively on E85, fill the fuel tank with regularunleaded fuel.Every oil change
Exceptions
There are several exceptions to the NormalSchedule:
Axle(s) and transfer case, four-wheel drivevehicles, fluid changes or level checks arenot required unless a leak is suspected orthe assembly has been submerged inwater. Contact an authorized dealer forservice.
California fuel filter replacement: If youregister your vehicle in California, theCalifornia Air Resources Board hasdetermined that the failure to perform thismaintenance item does not nullify theemission warranty or limit recall liabilitybefore the completion of your vehicle'suseful life. We however, urge you to haveall recommended maintenance servicesperformed at the specified intervals andto record all vehicle service.
Hot climate oil change intervals:Vehicles operating in the Middle East,North Africa, Sub-Saharan Africa orlocations with similar climates using anAmerican Petroleum Institute (API)Certified for Gasoline Engines (Certificationmark) oil of SM or SN quality, the normaloil change interval is 5,000 mi (8,000 km).
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CALIFORNIA EMISSION CONTROLWARRANTY STATEMENT
YOUR WARRANTY RIGHTS ANDOBLIGATIONS
The California Air Resources Board andFord Motor Company are pleased toexplain the emission control systemwarranty on your (year) vehicle. InCalifornia, new motor vehicles must bedesignated, built and equipped to meetthe State's stringent anti-smog standards.Ford Motor Company must warrant theemission control system on your vehiclefor the periods of time listed belowprovided there has been no abuse, neglector improper maintenance of your vehicle.
Your emission control system may includeparts such as the carburetor orfuel-injection system, the ignition system,catalytic converter and engine computer.Also included may be hoses, belts,connectors and other emission-relatedassemblies. Where a warrantable conditionexists, Ford Motor Company will repair yourvehicle at no cost to you includingdiagnosis, parts and labor.
MANUFACTURER'S WARRANTYCOVERAGE:
(For 1990 and subsequent modelpassenger cars, light-duty trucks, andmedium-duty vehicles.)
- For 3 years or 50,000 miles (whicheveroccurs first);
1) If your vehicle fails a Smog Checkinspection, all necessary repairs andadjustments will be made by Ford MotorCompany to ensure that your emissioncontrol system PERFORMANCEWARRANTY.
2) If any emission-related part on yourvehicle is defective, the part will berepaired or replaced by Ford MotorCompany. This is your short-term emissioncontrol system DEFECTS WARRANTY.
- For 7 years or 70,000 miles (whicheveroccurs first);
1) If an emission-related part listed in thiswarranty booklet specially noted withcoverage for 7 years or 70,000 miles isdefective, the part will be repaired orreplaced by Ford Motor Company. This isyour long-term emission control systemDEFECTS WARRANTY.
OWNER'S WARRANTYRESPONSIBILITIES:
- As the vehicle owner, you are responsiblefor the performance of the requiredmaintenance listed in your owner'smanual. Ford Motor Companyrecommends that you retain all receiptscovering maintenance on your vehicle, butFord Motor Company cannot denywarranty solely for the lack of receipts orfor your failure to ensure the performanceof all scheduled maintenance.
- You are responsible for presenting yourvehicle to a Ford or Lincoln dealer as soonas a problem exists. The warranty repairsshould be completed in a reasonableamount of time, not to exceed 30 days.
- As the vehicle owner, you should also beaware that Ford Motor Company may denyyou warranty coverage if your vehicle or apart has failed due to abuse, neglect,improper maintenance or unapprovedmodifications.
If you have any questions regarding yourwarranty rights and responsibilities, youshould contact Ford Customer Service at1-800-392-3673 or the California AirResource Board at 9528 Telstar Avenue,El Monte, CA 91731.
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END USER LICENSE
AGREEMENT
SYNC End User License Agreement(EULA)
•You have acquired a device ("DEVICE")that includes software licensed by FordMotor Company and its affiliates("FORD MOTOR COMPANY") from anaffiliate of Microsoft Corporation("MS") . Those installed softwareproducts of MS origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("MS SOFTWARE")are protected by internationalintellectual property laws and treaties.The MS SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY. The additionalsoftware and systems of FORDMOTOR COMPANY origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("FORD SOFTWARE")are protected by internationalintellectual property laws and treaties.The FORD SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE and/or FORDSOFTWARE may interface with and/orcommunicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by third partysoftware and service suppliers. Theadditional software and services ofthird party origin, as well as associatedmedia, printed materials, and "online"or electronic documentation ("THIRDPARTY SOFTWARE") are protected byinternational intellectual property lawsand treaties. The THIRD PARTYSOFTWARE is licensed, not sold. Allrights reserved.
•The MS SOFTWARE, FORDSOFTWARE and THIRD PARTYSOFTWARE hereinafter collectivelyand individually will be referred to as"SOFTWARE".
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA")DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICE, WILLCONSTITUTE YOUR AGREEMENT TOTHIS EULA (OR RATIFICATION OF ANYPREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: ThisEULA grants you the following license:
•You may use the SOFTWARE asinstalled on the DEVICE and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
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Description of Other Rights andLimitations
•Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that speech recognition isan inherently statistical process andthat recognition errors are inherent inthe process. Neither FORD MOTORCOMPANY nor its suppliers shall beliable for any damages arising out oferrors in the speech recognitionprocess.
•Limitations on Reverse Engineering,Decompilation and Disassembly:You may not reverse engineer,decompile, or disassemble nor permitothers to reverse engineer, decompileor disassemble the SOFTWARE, exceptand only to the extent that such activityis expressly permitted by applicablelaw notwithstanding this limitation.
•Limitations on Distributing,Copying, Modifying and CreatingDerivative Works: You may notdistribute, copy, make modificationsto or create derivative works based onthe SOFTWARE, except and only to theextent that such activity is expresslypermitted by applicable lawnotwithstanding this limitation.
•Single EULA: The end userdocumentation for the DEVICE andrelated systems and services maycontain multiple EULAs, such asmultiple translations and/or multiplemedia versions (e.g., in the userdocumentation and in the software).Even if you receive multiple EULAs, youare licensed to use only one (1) copy ofthe SOFTWARE.
•SOFTWARE Transfer: You maypermanently transfer your rights underthis EULA only as part of a sale ortransfer of the DEVICE, provided youretain no copies, you transfer all of theSOFTWARE (including all componentparts, the media and printed materials,any upgrades, and, if applicable, theCertificate(s) of Authenticity), and therecipient agrees to the terms of thisEULA. If the SOFTWARE is an upgrade,any transfer must include all priorversions of the SOFTWARE.
•Termination: Without prejudice to anyother rights, FORD MOTOR COMPANYor MS may terminate this EULA if youfail to comply with the terms andconditions of this EULA.
•Security Updates/Digital RightsManagement: Content owners usethe WMDRM technology included inyour DEVICE to protect theirintellectual property, includedcopyrighted content. Portions of theSOFTWARE on your DEVICE useWMDRM software to accessWMDRM-protected content. If theWMDRM software fails to protect thecontent, content owners may askMicrosoft to revoke the SOFTWARE'sability to use WMDRM to play or copyprotected content. This action doesnot affect unprotected content. Whenyour DEVICE downloads licenses forprotected content, you agree thatMicrosoft may include a revocation listwith the licenses. Content owners mayrequire you to upgrade the SOFTWAREon your DEVICE to access their content.If you decline an upgrade, you will notbe able to access content that requiresthe upgrade.
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