Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
2 Introduction
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, CHEVROLET,
the CHEVROLET Emblem, SILVERADO, and Z71
are trademarks and/or service marks of
General Motors LLC, its subsidiaries,
affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Chevrolet Motor Division
wherever it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content. If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
6 Introduction
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0232.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0221.
Driver Mode Control 0232 (If Equipped).
2. Air Vents 0190.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0142.
Windshield Wiper/Washer 0101.
4. Head-Up Display (HUD) 0130 (If
Equipped).
5. Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108.
6. Shift Lever. See Automatic Transmission
0 218.
Range Selection Mode. See Manual Mode
0 220.
7. Light Sensor. See Automatic Headlamp
System 0140.
Vehicle Alarm System. See Vehicle
Security 029.
8. Infotainment Controls. See Overview
(Uplevel Radio) 0150 or
Overview (Base Radio) 0149.
9. Upper Glove Box. See Glove Box094.
10. Lower Glove Box. See Glove Box094. 11.
Climate Control Systems 0185 (If
Equipped).
Dual Automatic Climate Control System
0 187 (If Equipped).
12. Park Assist Switch (If Equipped). See Assistance Systems for Parking or Backing
0247.
Traction Control/Electronic Stability
Control 0230.
Hazard Warning Flashers 0141.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0231.
Power Assist Steps 028 (If Equipped).
Power Release Tailgate (If Equipped). See
Tailgate 021.
Express Window Down Button (If
Equipped). See Power Windows 039.
Tow/Haul Mode 0221 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
13. Power Outlet (Alternating Current) (If Equipped). See Power Outlets0102.
14. Power Outlet (Direct Current). See Power
Outlets 0102. 15.
USB Port 0158.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0278.
17. ENGINE START/STOP. See Ignition
Positions 0211.
18. Steering Wheel Controls 0151.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0126 or
Driver Information Center (DIC) (Uplevel)
0 128.
19. Horn 0101.
20. Hood Release. See Hood0305.
21. Steering Wheel Adjustment 0100 (Out
of View).
22. Cruise Control 0233.
Adaptive Cruise Control (Camera) 0235
(If Equipped).
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0100 (If
Equipped).
23. Data Link Connector (DLC) (Out of View). SeeMalfunction Indicator Lamp (Check
Engine Light) 0117.
24. Electric Parking Brake 0228.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Introduction 9
1.Head-Up Display (HUD) 0130 (If
Equipped).
2. Air Vents 0190.
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0142.
Windshield Wiper/Washer 0101.
4. Instrument Cluster (Base Level) 0107 or
Instrument Cluster (Uplevel) 0108.
5. Shift Lever. See Automatic Transmission
0 218.
Range Selection Mode. See Manual Mode
0 220.
6. Infotainment System. See Overview
(Uplevel Radio) 0150 or
Overview (Base Radio) 0149.
7. Light Sensor. See Automatic Headlamp
System 0140.
Vehicle Alarm System. See Vehicle
Security 029.
8. Upper Glove Box. See Glove Box094.
9. Lower Glove Box. See Glove Box094.
10. Upper Glove Box Button. See Glove Box
0 94.
11. Power Release Tailgate (If Equipped). See Tailgate 021.
Hazard Warning Flashers 0141. Traction Control/Electronic Stability
Control
0230.
Hill Descent Control Switch (If Equipped).
See Hill Descent Control (HDC) 0231.
Power Assist Steps 028 (If Equipped).
Express Window Down Button (If
Equipped). See Power Windows 039.
Tow/Haul Mode 0221 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement.
12. USB Port 0158.
13. Climate Control Systems 0185 (If
Equipped).
Dual Automatic Climate Control System
0 187 (If Equipped).
Heated and Ventilated Front Seats 050
(If Equipped).
14. Front Center Console Storage.
15. Cupholders 094.
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0278. 17. ENGINE START/STOP. See
Ignition
Positions 0211.
18. Steering Wheel Controls 0151.
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0126 or
Driver Information Center (DIC) (Uplevel)
0 128.
19. Horn 0101.
20. Steering Wheel Adjustment 0100 (Out
of View).
21. Hood Release. See Hood0305.
22. Cruise Control 0233.
Adaptive Cruise Control (Camera) 0235
(If Equipped).
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0100 (If
Equipped).
23. Fog Lamps 0142 (If Equipped).
Instrument Panel Illumination Control
0 144.
Exterior Cargo Lamps 0144.
Exterior Lamp Controls 0138.
Task Lighting 0143 (If Equipped).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
10 Introduction
24. Data Link Connector (DLC) . SeeMalfunction Indicator Lamp (Check
Engine Light) 0117 (Out of View).
25. Automatic Transfer Case Control. See Four-Wheel Drive 0221 (If Equipped).
Driver Mode Control 0232 (If Equipped).
Tow/Haul Mode. See Driver Mode Control
0 232 (If Equipped).
26. Electric Parking Brake 0228.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
18 Keys, Doors, and Windows
4. Pull the seal by pulling on the tab toaccess the battery.
5. Remove the old battery. Do not use a metal object.
6. Insert the new battery, positive side facing up. Replace with a CR2450 or
equivalent battery.
7. Place the seal back into the groove around the battery compartment.
8. Replace the battery cover by snapping it back into the remote key.
9. Reinsert the mechanical key.
Remote Vehicle Start
If equipped with the remote start feature,
the climate control system will come on
when the vehicle is started remotely,
depending on the outside temperature.
The rear defog and heated and ventilated
seats, if equipped, may also come on. See
Heated and Ventilated Front Seats 050. To
view available settings from the
infotainment screen, touch Settings >
Vehicle > Comfort and Convenience.
If equipped, the automatic heated steering
wheel may also come on. See Heated
Steering Wheel 0100. Laws in some communities may restrict the
use of remote starters. Check local
regulations for any requirements on remote
starting of vehicles.
Do not use remote start if the vehicle is low
on fuel. The vehicle may run out of fuel.
The vehicle cannot be remote started if:
.The remote key is inside the vehicle or if
the key is in the ignition.
.The hood is not closed.
.There is an emission control system
malfunction and the lamp is on.
.The ignition is in any mode other
than off.
.The hazard warning flashers are on.
.The 30 minutes of engine run time have
been used.
.The vehicle is not in P (Park).
The engine will turn off during a remote
vehicle start if:
.The coolant temperature gets too high.
.The oil pressure gets low.
The remote key range may be reduced
while the vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Key012. Starting the Engine Using Remote Start
Press
Stwice on the remote key. The turn
signal lamps will flash. The lamps flash to
confirm the request to remote start the
vehicle has been received. During the
remote start the parking lamps will remain
on as long as the engine is running.
The engine will shut off after 15 minutes or
after the remainder of the 30 minute total
running time is used, unless you stop the
remote start before engine running has
completed or the vehicle is turned on.
Press the brake pedal and turn the ignition
on to drive the vehicle.
Total Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts totaling
30 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.PressS. The parking lamps will turn off.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
20 Keys, Doors, and Windows
Power Door Locks
Q:Press to lock the doors.
K:Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed.
When
Qis pressed on the power door lock
switch while the door is open, and the
vehicle is off, a chime will sound three times
indicating delayed locking is active. The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Qon the door lock switch again or
press
Qon the remote key to lock the
doors immediately.
This feature can be programmed. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Power
Door Locks.
Automatic Door Locks
If equipped, the doors will lock
automatically when all doors are closed, the
ignition is on, and the vehicle is shifted out
of P (Park).
If a vehicle door is unlocked, and then
opened and closed, the doors will lock either
when your foot is removed from the brake
or the vehicle speed becomes faster than
13 km/h (8 mph).
To unlock the doors:
.PressKon the power door lock switch.
.Shift the transmission into P (Park). Automatic door locking cannot be disabled.
Automatic door unlocking can be
programmed. To view available settings
from the infotainment screen, touch Settings
> Vehicle > Power Door Locks.
Lockout Protection
If the ignition is on or in accessory mode
and the power door lock switch is pressed
with the driver door open, all the doors will
lock and only the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check to the Keyless
Access function (if equipped). If an remote
key is detected and the number of remote
keys inside has not reduced, the driver door
will unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open by
pressing and holding
Qon the power door
lock switch.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 31
The security light, in the instrument cluster,
comes on if there is a problem with arming
or disarming the theft-deterrent system.
The system has one or more remote keys
matched to an immobilizer control unit in
your vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, you may not
be able to start your vehicle.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on. If the engine does not
start and the security light stays on, there is
a problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition modes
(accessory mode, on, off), and the remote
key appears to be undamaged, try another
remote key. Or, you may try placing the
remote key in the remote key pocket
located in the center console. SeeRemote
Key Operation 012.
If the ignition mode will not change with
the other remote key or with the remote
key in the remote key pocket, your vehicle
needs service. If the ignition does change
modes, the first remote key may be faulty. See your dealer who can service the
theft-deterrent system and have a new
remote key programmed to the vehicle.
It is possible for the immobilizer system to
learn new or replacement remote keys. Up
to eight remote keys can be programmed
for the vehicle. To program additional
remote keys, see "Programming Remote
Keys to the Vehicle" under
Remote Key
Operation 012.
Do not leave the remote key or device that
disarms or deactivates the vehicle theft
system in the vehicle.
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things, like
other vehicles, look farther away than
they really are. If you cut too sharply
into the right lane, you could hit a
vehicle on the right. Check the inside
mirror or glance over your shoulder
before changing lanes. Standard Mirrors
If equipped, the passenger side mirror is
convex shaped. A convex mirror surface is
curved so more can be seen from the
driver seat.
Trailer-Tow Mirrors
The upper portion of both the driver and
passenger mirrors is flat.
The lower portion of both the driver and
passenger mirrors is convex. A convex mirror
surface is curved so more can be seen from
the driver seat. The lower portion is
adjusted manually.
Manual Mirrors
If equipped, adjust manual mirrors by
moving the mirror up and down or left to
right to see a little of the side of the vehicle
and to have a clear view behind the vehicle.
Using hood-mounted air deflectors and
add-on convex mirror attachments could
decrease mirror performance.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Keys, Doors, and Windows 37
.Tilt
{Warning
The Rear Camera Mirror (RCM) has a
limited view. Portions of the road,
vehicles, and other objects may not be
seen. Do not drive or park the vehicle
using only this camera. Objects may
appear closer than they are. Check the
outside mirrors or glance over your
shoulder when making lane changes or
merging. Failure to use proper care may
result in injury, death, or vehicle damage.
Troubleshooting
See your dealer for service if a blue screen
and
3are displayed in the mirror, and
the display shuts off. Also, push the tab as
indicated to return to the automatic
dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or headlamps.
This may obstruct objects from view.
If needed, push the tab to turn off the
display.
.Dirt, snow, or other debris blocks the
camera lens. Clean the lens with a soft
damp cloth.
.The camera’s mounting on the vehicle has
been damaged, and/or the position or the
mounting angle of the camera has
changed.