Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Lighting 141
There is a light sensor on top of the
instrument panel. Do not cover the sensor,
otherwise the headlamps will come on when
they are not needed.
The system may also turn on the headlamps
when driving through a parking garage or
tunnel.
If the vehicle is started in a dark garage, the
automatic headlamp system comes on
immediately. If it is light outside when the
vehicle leaves the garage, there is a slight
delay before the automatic headlamp
system changes to the Daytime Running
Lamps (DRL). During that delay, the
instrument cluster may not be as bright as
usual. Make sure the instrument panelillumination control is in the full bright
position. See
Instrument Panel Illumination
Control 0144.
When it is bright enough outside, the
headlamps will turn off or may change
to DRL.
The automatic headlamp system turns off
when the exterior lamp control is turned to
Oor the ignition is off.
Lights On with Wipers
If the windshield wipers are activated in
daylight with the engine on, and the
exterior lamp control is in AUTO, the
headlamps, parking lamps, and other
exterior lamps come on. The transition time
for the lamps coming on varies based on
wiper speed. When the wipers are not
operating, these lamps turn off. Move the
exterior lamp control to
Oor;to disable
this feature.
Hazard Warning Flashers
Work Truck and Custom
Uplevel Shown, Base Level Similar
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
142 Lighting
|:Press this button to make the front
and rear turn signal lamps flash on and off.
Press again to turn the flashers off.
When the hazard warning flashers are on,
the vehicle's turn signals will not work.
Turn and Lane-Change Signals
An arrow on the instrument cluster flashes
in the direction of the turn or lane change.
Move the turn signal lever all the way up or
down to signal a turn.
Partially raise or lower the lever for less
than one second until the arrow starts to
flash to signal a lane change. This causes
the turn signals to automatically flash three
times. It will flash six times if Tow/Haul
Mode is active. Holding the turn signal lever for more than one second will cause the
turn signals to flash until the lever is
released.
The lever returns to its starting position
whenever it is released.
If after signaling a turn or a lane change the
arrows flash rapidly or do not come on, a
signal bulb could be burned out. If equipped
with LED turn signals, see your dealer.
Replace any burned out bulbs. If a bulb is
not burned out, check the fuse. See
Fuses
and Circuit Breakers 0332.
Turn Signal On Chime
If the turn signal is left on for more than
1.2 km (0.75 mi), a chime sounds at each
flash of the turn signal. A message may
appear in the Driver Information Center
(DIC). See Vehicle Messages 0134. To turn
the chime and message off, move the turn
signal lever to the off position.
Fog Lamps
If equipped, the fog lamp control is near the
exterior lamp control to the left of the
steering column.
The vehicle must be on for the fog lamps to
come on.
#: Press to turn the fog lamps on or off.
A light will come on in the instrument
cluster.
When the fog lamps are turned on, the
parking lamps automatically turn on.
When the headlamps are changed to high
beam, the fog lamps also go off. When the
high-beam headlamps are turned off, the fog
lamps will come on again.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview (Base Radio) . . . . . . . . . . . . . . . . . 149
Overview (Uplevel Radio) . . . . . . . . . . . . . . 150
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio (Base Radio) . . . . . . . . . . . . . 154
AM-FM Radio (Uplevel Radio) . . . . . . . . . . 156
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 157
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Bluetooth Audio (Base Radio) . . . . . . . . . . 158
Bluetooth Audio (Uplevel Radio) . . . . . . . 159
Navigation
Using the Navigation System . . . . . . . . . 160
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Navigation Symbols . . . . . . . . . . . . . . . . . . . . 161
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Global Positioning System (GPS) . . . . . . . 162
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 162
Problems with Route Guidance . . . . . . . . 163
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 163
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 165
Bluetooth (Pairing and Using a Phonefor Uplevel Radio) . . . . . . . . . . . . . . . . . . . 165
Bluetooth (Pairing and Using a Phone for Base Radio) . . . . . . . . . . . . . . . . . . . . . . 169
Apple CarPlay and Android Auto (Base Radio) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Apple CarPlay and Android Auto (Uplevel Radio) . . . . . . . . . . . . . . . . . . . . . . . 174
Settings
Settings (Base Radio) . . . . . . . . . . . . . . . . . . 175
Settings (Uplevel Radio) . . . . . . . . . . . . . . . . 177
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Trademarks and License Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 171
this section for more information about
setting the device as the First to Connect
or as a Secondary Phone.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free, touch
the Handset display option to switch to
the handset mode.
The mute icon will not be available nor
functional while Handset mode is active.
.While the active call is on the handset,
touch the Handset display icon to switch
to the hands-free mode.
Making a Call Using Contacts and Recent
Calls
Calls can be made through the Bluetooth
system using personal cell phone contact
information for all cell phones that support
the Phone Book feature. Become familiar
with the cell phone settings and operation.
Verify the cell phone supports this feature.
The Contacts menu accesses the phone book
stored in the cell phone.The Recents menu accesses the recents call
list from your cell phone.
To make a call using the Contacts menu:
1. Touch Phone on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch A-Z on
the infotainment display to scroll
through the list of names.
Select the name to call.
4. Select the desired contact number to call.
To make a call using the Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the numbers:1. Touch Phone on the Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#to start dialing the number.
Searching Contacts Using the Keypad
To search for contacts using the keypad: 1. Touch Phone on the Home Page. 2. Touch Keypad and enter partial phone
numbers or contact names using the
digits on the keypad to search.
Results appear on the right side of the
screen. Touch one to place a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring tone
is heard in the vehicle.
Accepting a Call
There are three ways to accept a call:
.Pressgon the steering wheel controls.
.Touch Answer on the infotainment
display.
.Select Answer on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
172 Infotainment System
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
Accepting a Call
There are three ways to accept a
call-waiting call:
.Pressgon the steering wheel controls.
.Touch Switch on the infotainment display.
.Select Switch on the instrument cluster
using the select control.
Declining a Call
There are three ways to decline a
call-waiting call:
.Pression the steering wheel controls.
.Touch Ignore on the infotainment display.
.Select Ignore on the instrument cluster
using the select control.
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, press the phone
icon on the Home Page to display the Call
View. While in Call View, touch the call
information of the call on hold to change
calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call: 1. In the Call View, select Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, press the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touchbnext to a call to end only
that call.
.Select End on the instrument cluster using
the select control.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
(Base Radio)
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store
for phones running Android 9 and below.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable, which should
be replaced after significant wear to
maintain connection quality. Aftermarket
or third-party cables may not work.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Infotainment System 181
On certain vehicles, when the Speed Limiter
is turned ON, the vehicle’s maximum
acceleration will be limited. The DIC will
display a message that the acceleration is
limited.
Teen Driver Speed Warning :Displays a
warning in the DIC when exceeding a
selectable speed. Turn the speed warning on
or off and choose the desired speed warning
level. The speed warning does not limit the
speed of the vehicle. On some infotainment
systems, touch Set Teen Driver Speed
Warning to set the warning speed.
Set Teen Driver Speed Warning : Choose the
desired speed warning level. The speed
warning does not limit the speed of the
vehicle.
SiriusXM Explicit Content Filter : Allows the
SiriusXM Explicit Content Filter to be turned
ON or OFF. When ON, the teen driver will
not be able to listen to SiriusXM stations
that contain explicit content, and the Explicit
Content Filter selection in the Audio Settings
will be unavailable for change. When Teen Driver is Active:
.If equipped, the radio will mute when the
driver seat belt, and in some vehicles the
front passenger seat belt, is not buckled.
The audio from any device paired to the
vehicle will also be muted.
.An object placed on the front passenger
seat, such as a briefcase, handbag,
grocery bag, laptop, or other electronic
device, could cause the passenger sensing
system to falsely sense an unbuckled
front passenger and mute the radio.
If this happens, remove the object from
the seat. See
Passenger Sensing System
0 65.
.Some safety systems, such as Automatic
Emergency Braking, if equipped, cannot
be turned off.
.The gap setting for Adaptive Cruise
Control and alert timing for Forward
Collision Alert, if equipped, cannot be
changed.
.When trying to change a safety feature
that is not configurable in Teen Driver,
the feature may be grayed out or
removed from the infotainment menu,
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise or Ultra Cruise, if equipped,
is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
218 Driving and Operating
Automatic Transmission
If equipped, there is an electronic shift lever
position indicator within the instrument
cluster. This display comes on when the
ignition is in accessory mode, on,
or service mode.
There are several different positions for the
shift lever.
SeeDriver Mode Control 0232 and “Range
Selection Mode” underManual Mode 0220.
P : This position locks the rear wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
When parked on a hill, especially when the
vehicle has a heavy load, you might notice
an increase in the effort to shift out of
P (Park). See “Torque Lock” underShifting
Into Park 0215.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0215 and Driving Characteristics
and Towing Tips 0270.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
(Continued)
Warning (Continued)
or 4n— or set the parking brake before
placing the transfer case in N (Neutral).
See Four-Wheel Drive 0221.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 203.
N : In this position, the engine does not
connect with the wheels. To restart the
engine when the vehicle is already moving,
use N (Neutral) only.
Also, use N (Neutral) when the vehicle is
being towed.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
222 Driving and Operating
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0215.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0230.
Automatic Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested.