Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 239
Reducing Speed While ACC Is at a Set Speed
If ACC is already activated, do one of the
following:
.Use the brake to get to the desired lower
speed. Release the brake and press SET–.
The vehicle will now cruise at the lower
speed.
.Press and hold SET–until the desired
lower speed is reached, then release it.
.To decrease the vehicle speed in smaller
increments, press SET− briefly. For each
press, the vehicle goes about 1 km/h
(1 mph) slower.
.To decrease the vehicle speed in larger
increments, hold SET−. While holding
SET−, the vehicle speed decreases to the
next 5 km/h (5 mph) step, then continues
to decrease by 5 km/h (5 mph) at a time.
The set speed can also be decreased while
the vehicle is stopped.
.If stopped with the brake applied, press
or hold SET− until the desired set speed is
displayed. Selecting the Follow Distance Gap
When a slower moving vehicle is detected
ahead within the selected following gap,
ACC will adjust the vehicle's speed and
attempt to maintain the follow distance gap
selected.
Press
[on the steering wheel to adjust
the following gap. Each press cycles the gap
button through three settings: Far, Medium,
or Near.
When pressed, the current gap setting
displays briefly on the instrument cluster
and HUD, if equipped. The gap setting will
be maintained until it is changed.
Far Gap Setting
Medium Gap Setting
Near Gap Setting
If equipped, and a trailer is electrically
connected, the gap setting display will be as
follows:
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
240 Driving and Operating
Far Gap Setting with Trailer
Medium Gap Setting with Trailer
Near Gap Setting with Trailer
Since each gap setting corresponds to a
following time (Far, Medium, or Near), the
following distance will vary based on vehicle
speed. The faster the vehicle speed, the
further back your vehicle will follow a
vehicle detected ahead. Consider traffic and
weather conditions when selecting the
following gap. The range of selectable gaps
may not be appropriate for all drivers and
driving conditions.
Changing the gap setting automatically
changes the alert timing sensitivity (Far,
Medium, or Near) for the Forward Collision
Alert (FCA) feature. See Forward Collision
Alert (FCA) System 0257. Courtesy Gap
Press and hold
[on the steering wheel
when vehicle is moving to temporarily
increase the gap with the vehicle ahead to
allow for merging traffic.
Press and hold
[when stopped to cancel
ACC from resuming automatically (if the
stop is brief) and remain stationary. This can
be used to allow traffic to merge between
you and the vehicle ahead. Press RES+ or
the accelerator pedal to resume ACC.
Following distance gap will return to the
original selection after hold.
Alerting the Driver
With Head-Up Display
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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274 Driving and Operating
Pulling the Trailer from the Water
To pull the trailer out of the water:1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0388. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0315.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle. Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 287
Manual Trailer Brake Apply Lever
Slide this lever to apply the trailer’s electric
brakes independent of the vehicle’s brakes.
Use this lever to adjust the Trailer Gain to
achieve proper power output to the trailer
brakes. Under certain circumstances, this
lever can also be used to apply additional
trailer braking. The trailer and vehicle brake
lamps will come on when either the vehicle
brakes or trailer brakes are applied and
properly connected.
Trailer Gain Adjustment Procedure
Trailer Gain should be set for a specific
trailering condition and it must be
readjusted anytime vehicle loading, trailer
loading, or road surface conditions change.
{Warning
Trailer brakes that are over-gained or
under-gained may not stop the vehicle
and the trailer as intended and can result
in a crash. Always follow the instructions
to set the Trailer Gain for the proper
trailer stopping performance.To adjust Trailer Gain for each towing
condition:
1. Drive the vehicle with the trailer attached on a level road surface
representative of the towing condition
and free of traffic at about 32–40 km/h
(20–25 mph) and fully apply the Manual
Trailer Brake Apply Lever.
Adjusting Trailer Gain at speeds lower
than 32–40 km/h (20–25 mph) may
result in an incorrect gain setting.
2. Adjust the Trailer Gain, using the Trailer Gain (+) or (−) adjustment buttons, to
just below the point of trailer wheel
lock-up, indicated by trailer wheel squeal
or tire smoke when a trailer wheel locks.
Trailer wheel lock-up may not occur if
towing a heavily loaded trailer. Adjust
the Trailer Gain to the highest allowable
setting for the towing condition.
3. Readjust Trailer Gain anytime vehicle loading, trailer loading, or road surface
conditions change or if trailer wheel
lock-up is noticed at any time while
towing.
Other ITBC-Related DIC Messages
TRAILER BRAKES CONNECTED: This message
will briefly display when a trailer with
electric brakes is first connected to the
vehicle. This message will automatically turn
off in about 10 seconds. This message can
be acknowledged before it automatically
turns off.
CHECK TRAILER WIRING: This message will
display if:
.The ITBC system first determines
connection to a trailer with electric brakes
and then the trailer harness becomes
disconnected from the vehicle.
.The disconnect occurs while the vehicle is
stationary, this message will
automatically turn off in about
30 seconds. This message will also turn
off if it is acknowledged or if the trailer
harness is reconnected.
.The disconnect occurs while the vehicle is
moving, this message will continue until
the vehicle is turned off. This message
will also turn off if it is acknowledged or
if the trailer harness is reconnected.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
310 Vehicle Care
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
On some vehicles, when the system has
calculated that oil life has been diminished,
a CHANGE ENGINE OIL SOON message comes
on to indicate that an oil change is
necessary. Change the oil as soon as
possible within the next 1 000 km (600 mi).
It is possible that, if driving under the best
conditions, the oil life system might indicate
that an oil change is not necessary for up to
a year. The engine oil and filter must be
changed at least once a year and, at this
time, the system must be reset. For vehicles
without the CHANGE ENGINE OIL SOON
message, an oil change is needed when the
REMAINING OIL LIFE percentage is near 0%.
Your dealer has trained service people whowill perform this work and reset the system.
It is also important to check the oil regularly
over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. Always reset the
engine oil life to 100% after every oil
change. It will not reset itself. To reset the
engine oil life system:
1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0126 orDriver Information
Center (DIC) (Uplevel) 0128.
2. Press the thumbwheel on the steering wheel, or the trip odometer reset stem if
the vehicle does not have DIC controls,
for several seconds. When the
confirmation message displays, select
YES. The oil life will change to 100%.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Vehicle Care 311
The oil life system can also be reset as
follows:1. Display the oil life percentage on the DIC. See Driver Information Center (DIC)
(Base Level) 0126 orDriver Information
Center (DIC) (Uplevel) 0128.
2. Fully press the accelerator pedal slowly three times within five seconds.
3. If the display changes to 100%, the system is reset.
If the vehicle has a CHANGE ENGINE OIL
SOON message and it comes back on when
the vehicle is started and/or the oil
life percentage is near 0%, the engine oil
life system has not been reset. Repeat the
procedure.
Automatic Transmission Fluid
When to Check and Change Automatic
Transmission Fluid
It is usually not necessary to check the
transmission fluid level. The only reason for
fluid loss is a transmission leak or
overheated transmission. This vehicle is not
equipped with a transmission fluid level
dipstick. There is a special procedure for
checking and changing the transmission fluid
in these vehicles. Because this procedure is difficult, this should be done at the dealer.
Contact the dealer for additional information
or the procedure can be found in the service
manual. See
Publication Ordering
Information 0406.
Caution
Use of the incorrect automatic
transmission fluid may damage the
vehicle, and the damage may not be
covered by the vehicle warranty. Always
use the correct automatic transmission
fluid. See Recommended Fluids and
Lubricants 0392.
Change the fluid and filter at the scheduled
maintenance intervals listed in Maintenance
Schedule 0388. Be sure to use the
transmission fluid listed in Recommended
Fluids and Lubricants 0392.
Engine Air Filter Life System
This feature provides the engine air filter’s
remaining life and best timing for a change.
The timing to change and engine air filter
depends on driving and environmental
conditions.
When to Change Engine Air Filter
When the Driver Information Center (DIC)
displays a message to replace the engine air
filter at the next oil change, follow this
timing.
When the DIC displays a message to replace
the engine air filter soon, replace the engine
air filter at the earliest convenience.
The system must be reset after the engine
air filter is changed.
If the DIC displays a message to check the
engine air filter system, see your dealer.
How to Reset Engine Air Filter Life
System
To reset:
1. Place the vehicle in P (Park).
2. Display the Air Filter Life on the DIC. See Driver Information Center (DIC) (Base
Level) 0126 orDriver Information Center
(DIC) (Uplevel) 0128.
3. Press
Ton the steering wheel, or press
the trip odometer reset stem if the
vehicle does not have the DIC controls,
to move to the Reset/Disable display
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Vehicle Care 319
Caution (Continued)
.Do not use engine coolant (antifreeze)
in the windshield washer. It can
damage the windshield washer system
and paint.
.Do not mix water with ready-to-use
washer fluid. Water can cause the
solution to freeze and damage the
washer fluid tank and other parts of
the washer system.
.When using concentrated washer fluid,
follow the manufacturer instructions
for adding water.
.Fill the washer fluid tank only
three-quarters full when it is very cold.
This allows for fluid expansion if
freezing occurs, which could damage
the tank if it is completely full.
Brakes
Disc brake linings have built-in wear
indicators that make a high-pitched warning
sound when the brake linings are worn and
new linings are needed. The sound can come
and go or can be heard all the time when
the vehicle is moving, except when applying
the brake pedal firmly.
{Warning
The brake wear warning sound means
that soon the brakes will not work well.
That could lead to a crash. When the
brake wear warning sound is heard, have
the vehicle serviced.
Caution
Continuing to drive with worn-out brake
linings could result in costly brake
repairs.
Some driving conditions or climates can
cause a brake squeal when the brakes are
first applied, clearing up following several
applications. This does not mean something
is wrong with the brakes.
Properly torqued wheel nuts are necessary
to help prevent brake pulsation. When tires
are rotated, inspect brake linings for wear
and evenly tighten wheel nuts in the proper
sequence to torque specifications. See
Capacities and Specifications 0396.
Brake pads should be replaced as complete
axle sets.
Brake Pedal Travel
See your dealer if the brake pedal does not
return to normal height, or if there is a
rapid increase in pedal travel. This could be
a sign that brake service may be required.
Replacing Brake System Parts
Always replace brake system parts with
new, approved replacement parts. If this is
not done, the brakes may not work
properly. The braking performance can
change in many ways if the wrong brake
parts are installed or if parts are improperly
installed.
Brake Pad Life System
When to Change Brake Pads
This vehicle has a system that estimates the
remaining life of the front and rear brake
pads. Brake pad life is displayed in the
Driver Information Center (DIC), along with
a percentage for each axle. The system must
be reset every time the brake pads are
changed.
When the system has determined that the
brake pads need to be replaced, a message
will display, which may include mileage
remaining.
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Vehicle Care 323
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer toMaintenance Schedule 0388 to
determine when to check the lubricant.
1. Fill Plug
2. Drain Plug
To get an accurate reading, the vehicle
should be on a level surface.
If the level is below the bottom of the fill
plug (1) hole, located on the transfer case,
some lubricant will need to be added. Add enough lubricant to raise the level to the
bottom of the fill plug (1) hole. Use care not
to overtighten the plug.
When to Change Lubricant
Refer to
Maintenance Schedule 0388 to
determine how often to change the
lubricant.
What to Use
Refer to Recommended Fluids and Lubricants
0 392 to determine what kind of lubricant
to use.
Front Axle
When to Check Lubricant
It is not necessary to regularly check the
front axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Rear Axle
When to Check Lubricant
It is not necessary to regularly check the
rear axle fluid unless a leak is suspected or
an unusual noise is heard. A fluid loss could
indicate a problem. Have it inspected and
repaired. This service can be complex. See
your dealer.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or drive axles and should be
replaced.
Noise Control System
NOISE EMISSIONS WARRANTY
General Motors LLC, warrants to the first
person who purchases this vehicle for
purposes other than resale and to each
subsequent purchaser that this vehicle as
manufactured by General Motors LLC, was
designed, built and equipped to conform at
the time it left General Motors LLC’s control
with all applicable U.S. EPA Noise Control
Regulations. This warranty covers this
vehicle as designed, built and equipped by