
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
204 Driving and Operating
Recovery Hooks
{Warning
Never pull on recovery hooks from the
side. The hooks could break and you and
others could be injured. When using
recovery hooks, always pull the vehicle
from the front.
Caution
Never use recovery hooks to tow the
vehicle. The vehicle could be damaged,
and the repairs would not be covered by
the vehicle warranty.If equipped, there are recovery hooks at the
front of the vehicle. Use them if the vehicle
is stuck off-road and needs to be pulled
some place to continue driving.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry: the
Tire and Loading Information label and
the Certification/Tire label.
{Warning
Do not load the vehicle any heavier
than the Gross Vehicle Weight Rating
(GVWR), or either the maximum
front or rear Gross Axle Weight
Rating (GAWR). This can cause
systems to break and change the
way the vehicle handles. This could
cause loss of control and a crash.
(Continued)
Warning (Continued)
Overloading can also reduce stopping
performance, damage the tires, and
shorten the life of the vehicle.
Tire and Loading Information Label
Label Example
A vehicle-specific Tire and Loading
Information label is attached to the
center pillar (B-pillar). The Tire and
Loading Information label shows the
number of occupant seating

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 205
positions (1), and the maximum vehicle
capacity weight (2) in kilograms and
pounds.
The Tire and Loading Information label
also shows the size of the original
equipment tires (3) and the
recommended cold tire inflation
pressures (4). For more information on
tires and inflation seeTires0339 and
Tire Pressure 0344.
There is also important loading
information on the vehicle Certification/
Tire label. It may show the Gross
Vehicle Weight Rating (GVWR) and the
Gross Axle Weight Rating (GAWR) for
the front and rear axles. See
“Certification/Tire Label” later in this
section.
Steps for Determining Correct Load Limit
1.
Locate the statement "The combined
weight of occupants and cargo
should never exceed XXX kg or
XXX lbs." on your vehicle’s placard.
2.Determine the combined weight of
the driver and passengers that will
be riding in your vehicle.
3.Subtract the combined weight of the
driver and passengers from XXX kg
or XXX lbs.
4.The resulting figure equals the
available amount of cargo and
luggage load capacity. For example,
if the "XXX" amount equals 1400 lbs.
and there will be five 150 lb
passengers in your vehicle, the
amount of available cargo and
luggage load capacity is 650 lbs.
(1400-750 (5 x 150) = 650 lbs.)
5.Determine the combined weight of
luggage and cargo being loaded on
the vehicle. That weight may not
safely exceed the available cargo and
luggage load capacity calculated in
Step 4.
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.
See Trailer Towing 0274 for important
information on towing a trailer, towing
safety rules, and trailering tips.
If aftermarket accessories are installed on
the vehicle, for example a rooftop carrier, be
sure to add the weight of all installed
accessories to the combined weight of
luggage and cargo.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 207
Certification/Tire Label
Label Example
A vehicle-specific Certification/Tire label
is attached to the center pillar (B-pillar).
The label may show the size of the
vehicle's original tires and the inflation
pressures needed to obtain the gross
weight capacity of the vehicle. This is
called Gross Vehicle Weight
Rating (GVWR). The GVWR includes the
weight of the vehicle, all occupants, and
cargo.The Certification/Tire label also may
show the maximum weights for the
front and rear axles, called Gross Axle
Weight Rating (GAWR). To determine
the actual loads on the front and rear
axles, weigh the vehicle at a weigh
station. Your dealer can help with this.
Be sure to spread the load equally on
both sides of the centerline.
The Certification/Tire label may also
contain important information about
the Front Axle Reserve Capacity.{Warning
In the case of a sudden stop or
collision, things carried in the bed of
your truck could shift forward and
come into the passenger area,
injuring you and others. If you put
things in the bed of your truck, you
should make sure they are properly
secured. Caution
Overloading the vehicle may cause
damage. Repairs would not be covered by
the vehicle warranty. Do not overload the
vehicle.
Using heavier suspension components
to get added durability might not
change the weight ratings. Ask your
dealer to help load the vehicle the
right way.
{Warning
Things you put inside the vehicle can
strike and injure people in a sudden
stop or turn, or in a crash.
.Put things in the cargo area of the
vehicle. Try to spread the weight
evenly.
.Never stack heavier things, like
suitcases, inside the vehicle so
that some of them are above the
tops of the seats.
(Continued)

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
220 Driving and Operating
vehicle is being used, such as with a heavy
load or when the temperature changes.
During this adaptive shift control process,
shifting might feel different as the
transmission determines the best settings.
When temperatures are very cold, the
transmission's gear shifting may be delayed
to provide more stable shifts until the
engine warms up. Shifts could be more
noticeable with a cold transmission. This
difference in shifting is normal.
L :This position allows selection of a range
of gears appropriate for current driving
conditions. If equipped, see “Range Selection
Mode” underManual Mode 0220.
Caution
Spinning the tires or holding the vehicle
in one place on a hill using only the
accelerator pedal may damage the
transmission. The repair will not be
covered by the vehicle warranty. If the
vehicle is stuck, do not spin the tires.
When stopping on a hill, use the brakes
to hold the vehicle in place.
Manual Mode
Range Selection Mode
Range Selection Mode helps control the
vehicle transmission and vehicle speed while
driving downhill or towing a trailer.
It permits the manual selection of a desired
gear range.
To use this feature:
1. Move the shift lever to L (Manual Mode).
2. Press the plus/minus buttons on the shift lever to select the desired gear
range for current driving conditions.
When the shift lever is moved from
D (Drive) to L (Manual Mode), a number
displays next to the L, indicating the current
transmission range. This number is the highest gear that the
transmission will allow while operating in
L (Manual Mode). All gears below that
number are available. As driving conditions
change, the transmission can automatically
shift to lower gears. For example, when L5 is
selected, 1 (First) through 5 (Fifth) gears are
automatically shifted by the transmission,
but 6 (Sixth) cannot be used until the plus/
minus button on the shift lever is used to
change to the range.
In vehicles with gasoline engines, when the
shift lever is moved from D (Drive) to
L (Manual Mode), a downshift may occur.
The gear that the transmission is operating
in when the shift lever is moved from D
(Drive) to L (Manual Mode) determines if a
downshift occurs. See the following chart.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
222 Driving and Operating
Read the appropriate section for transfer
case operation before using.
Caution
Do not drive on clean, dry pavement in
4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
If equipped with four-wheel drive, the
vehicle will be free to roll if the transfer
case is in N (Neutral), even when the shift
lever is in P (Park). You or someone else
could be seriously injured. Be sure the
transfer case is in a drive gear —2
m, 4m,
or 4
n— or set the parking brake before
placing the transfer case in N (Neutral).
See Shifting Into Park 0215.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0230.
Automatic Transfer Case
Two-Speed Transfer Case
Work Truck Shown, All Other Models Similar
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The indicator in the instrument
cluster will flash while a shift is in progress.
The indicator displayed will change to
indicate the setting requested.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 271
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before towing a
trailer.
When towing a trailer:
.Become familiar with, and follow all state
and local laws that apply to trailer
towing. These requirements vary from
state to state.
.State laws may require the use of
extended side view mirrors. If your
visibility is limited or restricted while
towing, install extended side view mirrors
on your vehicle, even if not required.
.Do not tow a trailer during the first
800 km (500 mi) of vehicle use to prevent
damage to the engine, axle, or other
parts.
.Perform the first oil change before heavy
towing.
.Do not drive over 80 km/h (50 mph) and
do not make starts at full throttle during
the first 800 km (500 mi) of trailer
towing.
.Tow in D (Drive). Tow/Haul Mode is
recommended for heavier trailers. See
Tow/Haul Mode0221. If the transmission downshifts too often, a lower gear may
be selected using Manual Mode. See
Manual Mode
0220.
The following advanced driver assistance
features should be turned off when towing
a trailer, and may turn off automatically
when a trailer is detected:
.Park Assist
.Reverse Automatic Braking (RAB)
.Rear Cross Traffic Alert (RCTA)
.Rear Cross Traffic Braking (RCTB)
.Lane Change Alert (LCA)
.Super Cruise and Adaptive Cruise Control
(ACC), unless equipped with trailering
functionality, see Adaptive Cruise Control
(Camera) 0235.
Automatic Emergency Braking (AEB) and
Front Pedestrian Braking (FPB) should be set
to Alert unless equipped with Super Cruise.
Do not use Automatic Parking Assist (APA)
while towing a trailer.
{Warning
To prevent serious injury or death from
carbon monoxide (CO), when towing a
trailer: (Continued)
Warning (Continued)
.Do not drive with the liftgate, trunk/
hatch, or rear-most window open.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air.
See“Climate Control Systems” in the
Index.
For more information about carbon
monoxide, see Engine Exhaust 0217.
Towing a trailer requires experience. The
combination of the vehicle and trailer is
longer and not as responsive as the vehicle
itself. Get used to the handling and braking
of the combination by driving on a level
road surface before driving on public roads.
The trailer structure, the tires, and the
brakes must all be rated to carry the
intended cargo. Inadequate trailer
equipment can cause the combination to
operate in an unexpected or unsafe manner.
Before driving, inspect all trailer hitch parts
and attachments, safety chains, electrical
connectors, lamps, tires, and mirrors. See
Towing Equipment 0278. If the trailer has
electric brakes, start the combination

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
274 Driving and Operating
Pulling the Trailer from the Water
To pull the trailer out of the water:1. Press and hold the brake pedal.
2. Start the engine and shift into gear.
3. Release the parking brake.
4. Let up on the brake pedal.
5. Drive slowly until the tires are clear of the chocks.
6. Stop and have someone pick up and store the chocks.
7. Slowly pull the trailer from the water.
8. Once the vehicle and trailer have been driven from the sloped part of the boat
ramp, the vehicle can be shifted from
four-wheel-drive high. Shift into the drive
mode that is appropriate for the road
conditions.
Caution
If the vehicle tires begin to spin and the
vehicle begins to slide toward the water,
remove your foot from the accelerator
pedal and apply the brake pedal. Seek
help to have the vehicle towed up
the ramp.
Maintenance when Trailer Towing
The vehicle needs service more often when
used to tow trailers. See Maintenance
Schedule 0388. It is especially important to
check the engine oil, axle lubricant, belts,
cooling system, and brake system before
and during each trip.
Check periodically to see that all nuts and
bolts on the trailer hitch are tight.
Engine Cooling When Trailer Towing
The cooling system may temporarily
overheat during severe operating conditions.
See Engine Overheating 0315.
Trailer Towing
If equipped with a diesel engine, see the
Duramax diesel supplement.
Caution
Towing a trailer improperly can damage
the vehicle and result in costly repairs
not covered by the vehicle warranty. To
tow a trailer correctly, follow the
directions in this section and see your
dealer for important information about
towing a trailer with the vehicle. Trailering is different than just driving the
vehicle by itself. Trailering means changes in
handling, acceleration, braking, and
durability. Successful, safe trailering takes
correct equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips and
safety rules. Many of these are important
for your safety and that of your passengers.
Read this section carefully before pulling a
trailer.
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
280 Driving and Operating
VehicleMaximum Trailer Weight Weight Distributing Hitch Hitch Distribution
2500/3500 Up to 9 080 kg (20,000 lb) Not Required* 25%
*Weight distributing hitch required on vehicles equipped with On/Off Road (OOR) and Mud Terrain (MT) tires with trailers over 10,000 lbs.
1. Front of Vehicle
2. H1/H2 Body to Ground Distance
Towing with Model 2500/3500 Trucks 1. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
2. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
4. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 5. Install and adjust the tension in the
weight-distributing bars per the
manufacturer’s recommendations so that
the height of the front fender is
approximately H2−[(H2−H1)/4] (1/4 the
difference between the two measured
ride heights, below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturer’s recommendations
have been met.