Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Vehicle Care 305
Caution (Continued)
overload the vehicle. SeeVehicle Load
Limits 0204 and
Trailer Towing 0274 for those specific
weight ratings.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.
Also, see Adding Equipment to the
Airbag-Equipped Vehicle 069.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0406.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 69.
If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See Remote Vehicle Start 018. Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See
Maintenance Records
0 394.
Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
412 OnStar
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. PressQto set
up an account.
.After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor can
cancel or change account information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar or
connected services if the vehicle is disposed
of, sold, transferred, or if the lease ends.
Reactivation for Subsequent Owners
PressQand follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Crisis Assist, Stolen Vehicle
Assistance, Remote Services, and Roadside
Assistance are available on most vehicles.
Not all OnStar services are available
everywhere or on all vehicles. For more
information, a full description of OnStar
services, system limitations, and OnStar User
Terms, Privacy Statement, and Software
Terms:
.Call 1-888-4ONSTAR (1-888-466-7827).
.See www.onstar.com (U.S.).
.See www.onstar.ca (Canada).
.Call TTY 1-877-248-2080.
.PressQto speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar
—such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming —
may prevent service.
See Radio Frequency Statement 0407.
Services for People with Disabilities
Advisors provide services to help with
physical disabilities and medical conditions.
Press
Qto help:
.Locate a gas station with an attendant to
pump gas.
.Find a hotel, restaurant, etc., that meets
accessibility needs.
.Provide directions to the closest hospital
or pharmacy in urgent situations.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
416 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myChevrolet mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen. 2. The Wi-Fi settings will display the Wi-Fi
hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good, excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, using the myChevrolet mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyChevrolet Mobile App (If Available)
Download the myChevrolet mobile app to
compatible Apple and Android smartphones.
Chevrolet users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped
with the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request roadside assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Chevrolet on social media.
Features are subject to change. For
myChevrolet mobile app information and
compatibility, see my.chevrolet.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 423
General InformationService and Maintenance . . . . . . . . . . . . . . 387
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 325
Global Positioning System (GPS) . . . . . . . . . 162
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Guidance Problems with the Route . . . . . . . . . . . . . . 163
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 327
Daytime Running Lamps (DRL) . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 327
High-Beam On Light . . . . . . . . . . . . . . . . . . . 125
High/Low Beam Changer . . . . . . . . . . . . . . 140
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 125 Heated
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 50
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 125
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . . 231
Descent Control Light . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . . . 201
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 229
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . 54
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 211
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 121
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 106
Infants and Young Children, Restraints . . . . .72 Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 406
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . . . . . . . . . 409
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . . .107, 108
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 148
J
Jump Starting - North America . . . . . . . . . . . . . . . 370
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 12
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . .341
LampsAuxiliary Roof Mounted Lamp . . . . . . . . . 143
Daytime Running (DRL) . . . . . . . . . . . . . . . . 140
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 138
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
428 Index
Specifications and Capacities . . . . . . . . . . . . . 396
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Start Vehicle, Remote . . . . . . . . . . . . . . . . . . . . . .18
Starting the Engine . . . . . . . . . . . . . . . . . . . . . . . 213
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195Column Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Fluid, Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Heated Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 100
Wheel Adjustment . . . . . . . . . . . . . . . . . . . . . 100
Wheel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 151
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Storage
Center Console . . . . . . . . . . . . . . . . . . . . . . . . . 96
Compartments . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Floor Console . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Underseat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Surround
Vision System . . . . . . . . . . . . . . . . . . . . . . . . . 248
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
System Airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Brake Pad Life . . . . . . . . . . . . . . . . . . . . . . . . . 319
Engine Air Filter Life . . . . . . . . . . . . . . . . . . . . 311
Global Positioning . . . . . . . . . . . . . . . . . . . . . 162
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Noise Control . . . . . . . . . . . . . . . . . . . . . . . . . . 323
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
TaillampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
Task Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Text Telephone (TTY) Users . . . . . . . . . . . . . . 401
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . 30 Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . 354
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Tires (cont'd)
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Full-Size Spare . . . . . . . . . . . . . . . . . . . . . . . . . 370
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 358
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . 123
Pressure Monitor Operation . . . . . . . . . . . 346
Pressure Monitor System . . . . . . . . . . . . . . 345
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . 341
Terminology and Definitions . . . . . . . . . . . 342
Uniform Tire Quality Grading . . . . . . . . . . 356
Wheel Alignment and Tire Balance . . . . 357
Wheel Replacement . . . . . . . . . . . . . . . . . . . . 357
When It Is Time for New Tires . . . . . . . . . 353
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tow/Haul Mode Light . . . . . . . . . . . . . . . . . . . 120
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Driving Characteristics . . . . . . . . . . . . . . . . . 270
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
General Information . . . . . . . . . . . . . . . . . . . 270
Recreational Vehicle . . . . . . . . . . . . . . . . . . . 374
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 429
Towing (cont'd)Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Traction Control System (TCS)/ElectronicStability Control Light . . . . . . . . . . . . . . . . 122
Control/Electronic Stability Control . . . . 230
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Trademarks and License Agreements . . . . . .182
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 288
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Transfer Case Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . 311
Temperature Gauge . . . . . . . . . . . . . . . . . . . . . 114
Transportation Program, Courtesy . . . . . . . 404
Transporting
a Disabled Vehicle . . . . . . . . . . . . . . . . . . . . . 373
Items That Can Catch Fire . . . . . . . . . . . . . . 28
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Truck Bed Camera Rearview Mirror . . . . . . . 38
Truck-Camper Loading Information . . . . . . . 209 TTY Users
Customer Assistance . . . . . . . . . . . . . . . . . . . 401
Turn and Lane-Change Signals . . . . . . . . . . . .142
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
U
Uniform Tire Quality Grading . . . . . . . . . . . . 356
Universal Remote System . . . . . . . . . . . . . . . . .134Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Using Infotainment System . . . . . . . . . . . . . . . . . . 152
Navigation System . . . . . . . . . . . . . . . . . . . . . 160
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
V
VehicleAhead Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 121
Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Data Recording and Privacy . . . . . . . . . . . . 408
Identification Number (VIN) . . . . . . . . . . . . 395
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Vehicle (cont'd)
Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 30
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 163
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 114
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 119
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 264
Lights, Gauges, and Indicators . . . . . . . . . 106
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Wheels Alignment and Tire Balance . . . . . . . . . . . . 357
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355