2024 CHEVROLET SILVERADO jump start

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
374 Vehicle Care
Caution (Continued)
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary. If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the 12-volt battery is dead and/or
electric parking brake is not released, the
vehicle will not move. Try to jump start
the vehicle with a known good 12-volt
battery, shift the car into N (Neutral), and
release the electric parking brake. Refer to
Jump Starting - North America
0370.
.If unsuccessful, the vehicle will not move.
Tire skates or dollies must be used under
the non-rolling tires to prevent vehicle
damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used to pull the
vehicle onto a flatbed car carrier from a flat
road surface. Do not use these attachment
points to pull the vehicle from snow, mud
or sand.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as a
motor home. The two most common types
of recreational vehicle towing are dinghy
and dolly towing. Dinghy towing is towing
the vehicle with all four wheels on the

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Customer Information 403
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Chevrolet
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
OnStar 411
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 423
General InformationService and Maintenance . . . . . . . . . . . . . . 387
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Glass Replacement . . . . . . . . . . . . . . . . . . . . . . . 325
Global Positioning System (GPS) . . . . . . . . . 162
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Guidance Problems with the Route . . . . . . . . . . . . . . 163
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Hazard Warning Flashers . . . . . . . . . . . . . . . . . 141
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Head-Up Display (HUD) . . . . . . . . . . . . . . . . . . 130
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 327
Daytime Running Lamps (DRL) . . . . . . . . . 140
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Headlamps, Front Turn Signal,Sidemarker, and Parking Lamps . . . . . . 327
High-Beam On Light . . . . . . . . . . . . . . . . . . . 125
High/Low Beam Changer . . . . . . . . . . . . . . 140
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 125 Heated
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . 100
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 50
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . . 125
Hill Descent Control (HDC) . . . . . . . . . . . . . . . . . 231
Descent Control Light . . . . . . . . . . . . . . . . . . . 121
Hill and Mountain Roads . . . . . . . . . . . . . . . . 201
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 229
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
How to Wear Seat Belts Properly . . . . . . . . . 54
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185, 187
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . . 211
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . . 121
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Indicators
Warning Lights and Gauges . . . . . . . . . . . . 106
Infants and Young Children, Restraints . . . . .72 Information
Publication Ordering . . . . . . . . . . . . . . . . . . . 406
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Infotainment System . . . . . . . . . . . . . . . . . . . . 409
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 390
Instrument Cluster . . . . . . . . . . . . . . . . . . .107, 108
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . .35
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 148
J
Jump Starting - North America . . . . . . . . . . . . . . . 370
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 12
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . .341
LampsAuxiliary Roof Mounted Lamp . . . . . . . . . 143
Daytime Running (DRL) . . . . . . . . . . . . . . . . 140
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Exterior Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 144
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 138