Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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306 Customer Information
with that company. In such cases, you can
have control of the repair and parts choices
as long as the cost stays within reasonable
limits.
Publication Ordering Information
Service Manuals
Service manuals have the diagnosis and
repair information on the engine/propulsion,
transmission, axle, suspension, brakes,
electrical system, steering system, body, etc.
Customer Literature
Owner’s manuals are written specifically for
owners and are intended to provide basic
operational information about the vehicle.
The owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications available for
purchase include owner’s manuals, warranty
manuals, and portfolios. Portfolios include an
owner’s manual, warranty manual,
if applicable, and zip lock bag or pouch.
Current and Past Models
Service manuals and customer literature are
available for many GM vehicles.To check availability and to order, call
1-800-551-4123 Monday–Friday,
8:00 a.m.–6:00 p.m. Eastern Time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm, Inc. at:
www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency Statement
This vehicle uses license-exempt
transmitters / receivers / systems that
operate on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC) rules and
with Innovation, Science and Economic
Development (ISED) Canada's license-exempt
RSS(s) / RSP-100 / ICES-GEN.
Operation is subject to the following two
conditions:
1. The device may not cause harmful interference. 2. The device must accept any interference
received, including interference that may
cause undesired operation of the device.
Changes or modifications to any of these
systems by other than an authorized service
facility could void authorization to use this
equipment.
Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA) in addition to notifying General
Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your dealer,
or General Motors.
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Customer Information 307
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to
https://www.safercar.gov;or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from
https://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe
that the vehicle has a safety defect,
notify Transport Canada immediately,
and notify General Motors of Canada
Company. Call Transport Canada at
1-800-333-0510; go to:
www.tc.gc.ca/recalls (English)
www.tc.gc.ca/rappels (French) or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and Recalls
Division
80 Noel Street
Gatineau
,QC J8Z 0A1
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, notify
General Motors.
In the U.S., call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre
500 Wentworth Street W
Oshawa, ON L1J 0C5In Mexico, call 800-200-2842 or
800-466-0818.
In other Central America and Caribbean
Countries, call 52-555-901-2369.
Vehicle Data Recording and
Privacy
The vehicle has a number of computers that
record information about the vehicle’s
performance and how it is driven or used.
For example, the vehicle uses computer
modules to monitor and control engine and
transmission performance, to monitor the
conditions for airbag deployment and
deploy them in a crash, and, if equipped, to
provide antilock braking to help the driver
control the vehicle. These modules may
store data to help the dealer technician
service the vehicle or to help GM improve
safety or features. Some modules may also
store data about how the vehicle is
operated, such as rate of fuel consumption
or average speed. These modules may retain
personal preferences, such as radio presets,
seat positions, and temperature settings.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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OnStar 311
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
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OnStar 313
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
TTY system can provide in-vehicle access to
all OnStar services, except Virtual Advisor
and OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off by touching Settings, then Apps, and
then Phone. When TTY mode is on, phone
calls can be made or received with OnStar
using the infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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316 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myBuick mobile
application. Make these passwords
different from each other and use a
combination of letters and numbers to
increase the security.
.Change the default name of the SSID
(Service Set Identifier). This is your
network’s name that is visible to other
wireless devices. Choose a unique name
and avoid family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE),
and signal quality (poor, good, excellent).
The LTE icon shows connection to Wi-Fi.
It is possible that the icon may not
illuminate even though the vehicle has
an active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myBuick mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyBuick Mobile App (If Available)
Download the myBuick mobile app to
compatible Apple and Android smartphones.
Buick users can access the following services
from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil life,
or tire pressure, if factory-equipped with
the Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map
(U.S. market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Buick on social media.
Features are subject to change. For myBuick
mobile app information and compatibility,
see my.buick.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Connected Services 317
Remote Services
Contact an OnStar Advisor to unlock the
doors or sound the horn and flash the
lamps.
Marketplace
OnStar Advisors can provide offers from
restaurants and retailers on your route, help
locate hotels, or book a room. These services
vary by market.
Diagnostics
By monitoring and reporting on the vehicle’s
key systems, OnStar Advanced Diagnostics,
if equipped, provides a way to keep up on
maintenance. Capabilities vary by model.
See www.onstar.com for details and system
limitations. Features are subject to change.
For updates on feature capabilities, see
my.buick.com. Message and data rates may
apply.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
318 Index
IndexA
About Driving the Vehicle . . . . . . . . . . . . . . . . . .2
Accessories and Modifications . . . . . . . . . . . . 215
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 167
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . 109, 177
Add-On Electrical Equipment . . . . . . . . . . . . . . 213
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 312
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 41
Advanced Driver Assistance Systems . . . . . . . . . . . . . 187
Agreements
Trademarks and License . . . . . . . . . . . . . . . . 141
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 224
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Filter Life System . . . . . . . . . . . . . . . . . . . . . . 224
Filter, Passenger Compartment . . . . . . . . 150
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . 144
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
How Does an Airbag Restrain? . . . . . . . . . . 59
Passenger Sensing System . . . . . . . . . . . . . . 61
What Makes an Airbag Inflate? . . . . . . . . . 59 Airbag System (cont'd)
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
When Should an Airbag Inflate? . . . . . . . . 58
Where Are the Airbags? . . . . . . . . . . . . . . . . 57
Airbags Adding Equipment to the Vehicle . . . . . . . 64
Passenger Status Indicator . . . . . . . . . . . . . 101
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . 100
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Servicing Airbag-Equipped Vehicles . . . . . . 64
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 28
Alert Lane Change (LCA) . . . . . . . . . . . . . . . . . . . . . 198
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 193
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 198
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 249
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 171, 234 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Antilock Brake System (ABS) . . . . . . . . . . . . . . 172 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 104
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Index 319
Appearance CareExterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Apple CarPlay and Android Auto . . . . . . . . . . 135
Armrest Rear Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Assistance Program, Roadside . . . . . . . . . . . . 301
Assistance Systems
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Automatic EmergencyBraking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 195
Automatic Parking Assist (APA) . . . . . . . . . 191
Blind Zone Alert (SBZA) . . . . . . . . . . . . . . . . 198
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Front Pedestrian Braking (FPB) . . . . . . . . . 196
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 198
Lane Keep Assist (LKA) . . . . . . . . . . . . . . . . . 200
Parking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Parking and Backing . . . . . . . . . . . . . . . . . . . 188
Rear Cross Traffic Alert (RCTA) . . . . . . . . . 193
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 188
Surround Vision System . . . . . . . . . . . . . . . 189
Audio
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Auto Stop Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Automatic
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Emergency Braking (AEB) Disabled
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 119
Parking Assist (APA) . . . . . . . . . . . . . . . . . . . . 191
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . . . . . . . . . . 235
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Avoiding Untrusted Media Devices . . . . . . . 130
B
Battery Exterior Lighting Battery Saver . . . . . . . . 123
Load Management . . . . . . . . . . . . . . . . . . . . . 122
Power Protection . . . . . . . . . . . . . . . . . . . . . . 123
Battery - North America . . . . . . . . . . . . .233, 270
Blade Replacement, Wiper . . . . . . . . . . . . . . . 235
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 131, 132
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . 231
System Warning Light . . . . . . . . . . . . . . . . . 103
Brake Pad Life System . . . . . . . . . . . . . . . . . . . . 231 Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Electric Brake Boost . . . . . . . . . . . . . . . . . . . . . 172
Electric Parking Brake . . . . . . . . . . . . . . . . . . . 172
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Automatic Emergency (AEB) . . . . . . . . . . . 195
Front Pedestrian (FPB) System . . . . . . . . . 196
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . 162
Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 237 Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 238
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 237
Taillamps, Turn Signal,Sidemarker, Stoplamps, and
Backup Lamps . . . . . . . . . . . . . . . . . . . 238, 241
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 261
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
California Perchlorate Materials Requirements . . . 215
California Proposition 65 Warning . . . . . 1, 270
Camera Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 188
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 295