Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 267
4. Remove the jack and tools and placethem near the tire being changed.
Removing the Flat Tire and Installing the
Spare Tire
1. Do a safety check before proceeding. SeeIf a Tire Goes Flat 0264.
2. Turn the wheel wrench counterclockwise
to loosen the wheel nuts. Do not remove
them yet.
3. Place the jack at the position markedwith a half circle.
4. Place the hex tube end of the wrenchover the hex head of the jack to
attach it.
5. Turn the wheel wrench clockwise until the lift head is firmly contacting the
proper lifting point nearest the flat tire.
{Warning
Getting under a vehicle when it is lifted
on a jack is dangerous. If the vehicle slips
off the jack, you could be badly injured
or killed. Never get under a vehicle when
it is supported only by a jack.
{Warning
Raising the vehicle with the jack
improperly positioned can damage the
vehicle and even make the vehicle fall. To
help avoid personal injury and vehicle
damage, be sure to fit the jack lift head
into the proper location before raising
the vehicle.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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268 Vehicle Care
{Warning
Lifting a vehicle and getting under it to
do maintenance or repairs is dangerous
without the appropriate safety equipment
and training. If a jack is provided with
the vehicle, it is designed only for
changing a flat tire. If it is used for
anything else, you or others could be
badly injured or killed if the vehicle slips
off the jack. If a jack is provided with the
vehicle, only use it for changing a
flat tire.
6. Turn the wheel wrench clockwise to raise the vehicle far enough off the ground so
there is enough room for the spare tire
to fit underneath the wheel well.
7. Turn the wheel nuts counterclockwise to remove them.
8. Remove the flat tire.
{Warning
Rust or dirt on a wheel, or on the
parts to which it is fastened, can
cause wheel nuts to become loose
over time. The wheel could come off
(Continued)
Warning (Continued)
and cause a crash. When changing a
wheel, remove any rust or dirt from
places where the wheel attaches to
the vehicle. In an emergency, a cloth
or paper towel can be used; however,
use a scraper or wire brush later to
remove all rust or dirt.
9. Remove any rust or dirt from the wheel bolts, mounting surfaces, and spare
wheel.
10. Place the spare tire on the wheel-mounting surface.
{Warning
Never use oil or grease on bolts or nuts
because the nuts might come loose. The
vehicle's wheel could fall off, causing a
crash.
11. Reinstall the wheel nuts. Turn each nut clockwise, by hand, until the wheel is
held against the hub.
12. Lower the vehicle by turning the wheel wrench counterclockwise. Lower the jack
completely.
{Warning
Wheel nuts that are improperly or
incorrectly tightened can cause the
wheels to become loose or come off. The
wheel nuts should be tightened with a
torque wrench to the proper torque
specification after replacing. Follow the
torque specification supplied by the
aftermarket manufacturer when using
accessory locking wheel nuts. See
Capacities and Specifications 0295 for
original equipment wheel nut torque
specifications.
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Vehicle Care 271
{Warning
Batteries can hurt you. They can be
dangerous because:
.They contain acid that can burn you.
.They contain gas that can explode or
ignite.
.They contain enough electricity to
burn you.
If you do not follow these steps exactly,
some or all of these things can hurt you.
Caution
Ignoring these steps could result in costly
damage to the vehicle that would not be
covered by the vehicle warranty. Trying
to start the vehicle by pushing or pulling
it will not work, and it could damage the
vehicle.
Caution
If the jumper cables are connected or
removed in the wrong order, electrical
shorting may occur and damage the
vehicle. The repairs would not be covered
(Continued)
Caution (Continued)
by the vehicle warranty. Always connect
and remove the jumper cables in the
correct order, making sure that the cables
do not touch each other or other metal.
Connection Points and Sequence
1. Discharged Battery Positive (+) Terminal
2. Good Battery Positive (+) Terminal
3. Good Battery Negative (−) Terminal
4. Discharged Battery Negative (−) Grounding Point
The discharged battery positive (+) terminal
is in the engine compartment on the driver
side of the vehicle.
The discharged battery negative (–)
grounding point is the engine block or an
engine mounting bolt. Connect to a spot as
far away from the discharged battery as
possible.
The good battery negative (–) terminal and
good battery positive (+) terminal are on
the battery of the vehicle providing the
jump start.
The discharged battery positive (+) terminal
is under a trim cover. Open the cover to
expose the terminal.
1. Check the other vehicle. It must have a 12-volt battery with a negative ground
system.
Caution
If the other vehicle does not have a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
a vehicle that has a 12-volt system with a
negative ground for jump starting.
2. Position the two vehicles so that they are not touching.
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Vehicle Care 277
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. SeeRecommended Fluids and
Lubricants 0290.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.
Caution
Avoid using high-pressure washes closer
than 30 cm (12 in) to the surface of the
vehicle. Use of power washers exceeding
8 274 kPa (1,200 psi) can result in
damage or removal of paint and decals.
If using an automatic car wash, follow the
car wash instructions. The windshield wiper
and rear window wiper, if equipped, must
be off. Remove any accessories that may be
damaged or interfere with the car wash
equipment.
Rinse the vehicle well, before washing and
after, to remove all cleaning agents
completely. If they are allowed to dry on
the surface, they could stain.
Dry the finish with a soft, clean chamois or
an all-cotton towel to avoid surface
scratches and water spotting.
Cleaning Underhood Components
Caution
Do not power wash any component
under the hood that has this
e
symbol.(Continued)
Caution (Continued)
This could cause damage that would not
be covered by the vehicle warranty.
Solvents or aggressive cleaners may harm
underhood components. The usages of these
chemicals should be avoided.
Recommend water only.
A pressure washer may be used, but care
must be utilized. The following criteria must
be followed:
.Water pressure must be kept below
14 000 KPa (2,000 PSI).
.Water temperature must be below 80 °C
(180 °F).
.Spray nozzle with a 40 degree wide angle
spray pattern or wider must be used.
.Nozzle must be kept at least 30 cm (1 ft)
away from all surfaces.
Finish Care
Application of aftermarket clearcoat
sealant/wax materials is not recommended.
If painted surfaces are damaged, see your
dealer to have the damage assessed and
repaired. Foreign materials such as calcium
chloride and other salts, ice melting agents,
road oil and tar, tree sap, bird droppings,
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280 Vehicle Care
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
or brushes. Use only GM approved
cleaners. Do not drive the vehicle through
an automatic car wash that uses silicon
carbide tire/wheel cleaning brushes.
Damage could occur and the repairs
would not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses for
proper attachment, connections, binding,
leaks, cracks, chafing, etc. Inspect disc brake
pads for wear and rotors for surface
condition. Inspect drum brake linings/shoes
for wear or cracks. Inspect all other brake
parts.
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and steel fuel door hinges,
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. See
“Finish Care” previously in this
section.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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284 Vehicle Care
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals.
Use the following guidelines for proper floor
mat use.
.The original equipment floor mats are
designed for your vehicle. If the floor
mats need to be replaced, it is
recommended that GM-certified floor
mats are purchased. Non-GM floor mats
may not fit properly and may interfere
with the pedals. Always check that the
floor mats do not interfere with the
pedals.
.Do not use a floor mat if the vehicle is
not equipped with a floor mat retainer on
the driver side floor.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.
The driver side floor mat is held in place by
a button-type retainer.
Removing and Replacing the Floor Mats 1. Pull up on the rear of the floor mat to unlock the retainers and remove.
2. Reinstall by lining up the floor mat retainer openings over the carpet
retainers and snap into position. 3. Make sure the floor mat is properly
secured in place. Verify the floor mat
does not interfere with the pedals.
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
See “Vinyl/Rubber” underInterior Care 0281
for important cleaning information.
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Service and Maintenance 289
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Tire Inspection
.Tire pressure, tread depth, and wear
.Rotation, if applicable
.Alignment check, optional
.Reset tire pressure monitor
.Check tire sealant expiration date,
if equipped
.Check spare tire, if equipped
Brakes
.Check brake system
Visible and Functional Inspections
.Seat belt components
.Exhaust system
.Accelerator pedal
.Passenger compartment air filter,
if equipped
.Engine air filter
.Hoses
.Belts
.Shocks and struts
.Steering components
.Axle boots or driveshaft and u-joints
.Compartment lift struts, if equipped
.Floor mats secured, no interference with
pedals
.Horn
.Ignition lock, if equipped
.Starter switch
.Evaporative control system
Lubricate
.Chassis components
Special Application Services
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See "Underbody Maintenance"
in Exterior Care 0277.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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302 Customer Information
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway:
Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been