6
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6
Maintenance and care
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ............... 368
Cleaning and protecting the
vehicle interior ................ 371
6-2. Maintenance
Maintenance requirements 376
6-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions ................................ 378
Hood ................................. 380
Positioning a floor jack...... 381
Engine compartment ........ 383
12-volt battery ................... 388
Tires .................................. 390
Tire inflation pressure ....... 400
Wheels.............................. 402
Air conditioning filter ......... 404
Cleaning the hybrid battery
(traction battery) air intake
vent and filter .................. 406
Wireless remote control/elec-
tronic key battery ............ 409
Checking and replacing fuses
....................................... 413
Light bulbs ........................ 417
368
Owners Manual_Europe_M52N75_en
6-1. Maintenance and care
6-1.Mainte nance a nd care
Working from top to bottom, lib-
erally apply water to the vehicle
body, wheel wells and underside
of the vehicle to remove any dirt
and dust.
Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
For hard-to-remove marks, use
car wash soap and rinse thor-
oughly with water.
Wipe away any water.
Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean sur-
face, apply wax when the vehicle body
is cool.
■Automatic car washes
●Before washing the vehicle: • Fold the mirrors.
Start washing from the front of the vehi-
cle. Extend the mirrors before driving.
●Turn off the power back door (if equipped).
●Brushes used in automatic car washes may scratch the vehicle sur-
face, parts (wheel, etc.) and harm your vehicle’s paint.
●In certain automatic car washes, the
rear spoiler may interfere with
machine operation. This may prevent the vehicle from being cleaned prop-erly or result in damage to the rear
spoiler.
●When needed to keep the parking
brake off, do not open the driver door. If you open the door, the parking brake automatically locked.
■High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps around the doors or perimeter of the
windows, or spray these areas continu- ously.
■When using a car wash (vehicles with a smart entry & start system)
If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock
repeatedly. In that case, follow the fol- lowing correction procedures to wash the vehicle:
●Place the key in a position 2 m (6 ft.) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-sav-ing mode to disable the smart entry &
start system. ( P.153)
■Wheels and wheel ornaments (if equipped)
●Remove any dirt immediately by using a neutral detergent.
●Wash detergent off with water immedi-ately after use.
●To protect the paint from damage, make sure to observe the following precautions.
• Do not use acidic, alkaline or abrasive detergent• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-ing or parking in hot weather
Cleaning and protecting
the vehicle exterior
Perform cleaning in a manner
appropriate to each compo-
nent and its material.
Cleaning instructions
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Owners Manual_Europe_M52N75_en
6-3. Do-it-yourself maintenance
The 12-volt battery is located in the
right-hand side of the rear seats.
1 Remove the clips.
2 Remove the clips from the
claws.
3 Slide the tabs out of the
notches.
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas which is flam-mable and explosive. Therefore,
observe the following precautions before recharging:
●If recharging with the 12-volt battery installed on the vehicle, be sure to dis-connect the ground cable.
●Make sure the power switch on the charger is off when connecting and
disconnecting the charger cables to the 12-volt battery.
■After recharging/reconnecting the 12-volt battery (vehicles with a
smart entry & start system)
●Unlocking the doors using the smart
entry & start system may not be possi- ble immediately after reconnecting the 12-volt battery. If this happens, use
the wireless remote control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the power switch in ACC. The hybrid system
may not start with the power switch turned off. However, the hybrid sys-tem will operate normally from the
second attempt.
●The power switch mode is recorded
by the vehicle. If the 12-volt battery is reconnected, the vehicle will return the power switch mode to the status it
was in before the 12-volt battery was disconnected. Make sure to turn off the power before disconnecting the
12-volt battery. Take extra care when connecting the 12-volt battery if the power switch mode prior to discharge
is unknown.
If the system will not start even after multiple attempts, contact any autho-
rized Toyota retailer or Toyota autho- rized repairer, or any reliable repairer.
12-volt batter y
Location
Removing the 12-volt bat-
tery cover
409
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Owners Manual_Europe_M52N75_en
6-3. Do-it-yourself maintenance
Maintenance and care
■If the electronic key battery is depleted
The following symptoms may occur:
●The smart entry & start system (if equipped) and wireless remote control
will not function properly.
●The operational range will be reduced.
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2032 (vehi-
cles without a smart entry & start
system), or CR2450 (vehicles
with a smart entry & start sys-
tem)
■Use a CR2032 (vehicles without a
smart entry & start system) or CR2450 (vehicles with a smart entry & start system) lithium bat-
tery
●Batteries can be purchased at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
NOTICE
●Do not install anything to the air intake vent other than the exclusive
filter for this vehicle or use the vehi- cle without the filter installed.
■If “Maintenance Required for Traction Battery Cooling Parts See Owner’s Manual” is dis-
played on the multi-information display
If the vehicle is continuously driven
with the warning message (indicating that charging/discharging of the hybrid battery [traction battery] may
become limited) displayed, the hybrid battery (traction battery) may mal-function. If the warning message is
displayed, clean the air intake vent immediately.
Wireless remote con-
trol/electronic key bat-
ter y
Replace the battery with a new
one if it is depleted.
As the key may be damaged if
the following procedure is not
performed properly, it is rec-
ommended that key battery
replacement be performed by
any authorized Toyota retailer
or Toyota authorized repairer,
or any reliable repairer.
Items to prepare
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6-3. Do-it-yourself maintenance
repairer, local electrical appliance
shops or camera stores.
●Replace only with the same or equiva-
lent type recommended by the manu- facturer.
●Dispose of used batteries according to local laws.
Vehicles without a smart entry &
start system
1 Remove the key cover.
To prevent damage to the key, cover the tip of the flathead screwdriver with a
rag.
2 Remove the battery cover.
Use a screwdriver of an appropriate size. Forcedly prying may cause the
cover damaged.
If the battery cover is difficult to remove, lift the edge to remove it.
3 Remove the depleted battery
using a small flathead screw-
driver.
When removing the battery, use a screwdriver of an appropriate size.
Insert a new battery with the “+” termi-
nal facing up.
4 Install the battery cover with the
tab facing up.
Push the entire edge of the battery
cover into the key.
5 Install the key cover.
Align the key cover with the key and then press it straight into the key.
Make sure that the key cover is securely installed without any gaps
Replacing the battery
411
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Owners Manual_Europe_M52N75_en
6-3. Do-it-yourself maintenance
Maintenance and care
between it and the key.
6Operate the or switch
and check that the doors can be
locked/unlocked.
Vehicles with a smart entry &
start system
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate size. Forcedly prying may cause the cover damaged.
To prevent damage to the key, cover the tip of the flathead screwdriver with a
rag.
3 Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the cover and the battery may not be visi-ble. In this case, remove the electronic
key module in order to remove the bat- tery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” termi- nal facing up.
4 When installing the key cover
and mechanical key, install by
conducting step 2 and step 1
with the directions reversed.
5 Operate the or switch
and check that the doors can be
locked/unlocked.
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6-3. Do-it-yourself maintenance
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not swallow the battery is used in the electronic key. If a battery is swallowed, it may cause severe
chemical burns in as little as 2 hours and may result in death or serious injury.
●Keep away new and removed bat-teries from children.
●If the cover cannot be firmly closed, stop using the electronic key and
stow the key in the place where children cannot reach, and then contact your Toyota dealer.
●If you accidentally swallow a battery or put a battery into a part of your
body, get emergency medical atten- tion immediately.
■To prevent battery explosion or leakage of flammable liquid or gas
●Replace the battery with a new bat-tery of the same type. If a wrong type of battery is used, it may
explode.
●Do not expose batteries to
extremely low pressure due to high altitude or extremely high tempera-tures.
●Do not burn, break or cut a battery.
■Lithium battery precautions
CAUTION RISK OF EXPLOSION IF BATTERY
IS REPLACED BY AN INCORRECT TYPE.DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUC- TIONS
NOTICE
■When replacing the battery
Use a flathead screwdriver of appro-
priate size. Applying excessive force may deform or damage the cover.
■For normal operation after replacing the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.
Moisture may cause the battery to rust.
●Do not touch or move any other component inside the remote con-trol.
●Do not bend either of the battery terminals.
■When removing the battery cover (vehicles without a smart entry &
start system)
Do not forcibly remove the battery cover, otherwise it may be damaged.
If the battery cover is difficult to remove, lift the edge to remove it.
7
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7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers .......... 426
If your vehicle has to be
stopped in an emergency 426
If the vehicle is submerged or
water on the road is rising
....................................... 427
7-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 429
If you think something is wrong
....................................... 434
If a warning light turns on or a
warning buzzer sounds... 435
If a warning message is dis-
played ............................. 445
If you have a flat tire (vehicles
with an emergency tire punc-
ture repair kit) ................. 448
If you have a flat tire (vehicles
with a spare tire) ............. 459
If the hybrid system will not
start ................................ 468
If you lose your keys ......... 469
If the electronic key does not
operate properly (vehicles
with a smart entry & start sys-
tem) ................................ 470
If the 12-volt battery is dis-
charged .......................... 472
If your vehicle overheats... 477
If the vehicle becomes stuck
....................................... 480