Page 476 of 616

4767-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the fr ont,
the vehicle's rear wheels and axles must be in good conditions.
( P. 476, 478)
If they are damaged, use a towing dolly or flatbed truck.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
2WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
Page 477 of 616

4777-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
WARNING
■While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system:
Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system:
Do not tow the vehicle from the rear when the engine switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re a r.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Page 478 of 616
4787-2. Steps to take in an emergency
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flat-bed truck for th e tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn th e engine switch to OFF.
Towing with a wheel-lift type truck
NOTICE
■Towing with a sling-type truck
Using a flatbed truck
Do not tow with a sling-type truck to pre-
vent body damage.
Page 479 of 616

4797-2. Steps to take in an emergency
7
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergen cy
towing hook(s). This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Securely attach a cables or chains to the towing hook(s).
Take care not to damage the vehicle body.
Vehicles without a smart key system:
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON ” position.
Vehicles with a smart key system:
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to IGNITIO N ON mode.
4WD models: Put the front-wheel drive control switch in “2WD”.
Shift the shift lever to N and release the parking brake.
Vehicles with an automatic trans mission: When the shift lever can-
not be shifted. ( P. 214)
■While towing
If the engine is not running, the power assist for the brakes a nd steering will
not function, making steering and braking more difficult.
Emergency towing
Emergency towing procedure
1
Ty p e AType B
2
3
4
Page 521 of 616
5217-2. Steps to take in an emergency
7
When trouble arises
Lower the vehicle.
Firmly tighten each nut two or
three times in the order shown
in the illustration.
Tightening torque:
83 ft·lbf (113 N·m, 11.5 kgf·m)
3
4
WARNING
■Stowing the flat tire
Failure to follow steps listed under stowing the tire may result in damage
to the spare tire carrier and loss of the tire, which could res ult in death or
serious injury.
Page 522 of 616

5227-2. Steps to take in an emergency
Remove the center wheel ornament by pushing from the reverse
side.
Lay down the tire with the valve
stem facing up and install the
holding bracket, inserting the
claw into the wheel lug nut hole.
Turn the jack handle extension
clockwise to take up slack in
the chain.
Then, check to ensure the claw is
in the wheel lug nut hole and the
holding bracket is centered in the
wheel hub.
Holding bracket
Claw
While raising, secure the tire, tak-
ing care that the tire goes straight
up without catching on any sur-
rounding parts, to prevent it from
flying forward during a collision or
sudden braking.
Tightening torque:
27.6 ft·lbf (37.4 N·m, 3.8 kgf·m)
Confirm it is not loose after
tightening:
Push and pull the tire
Try rotating
Visually check to ensure tire is
not hung on surrounding parts.
If looseness or misassembly ex ists, repeat step and step .
Repeat step , any time the tire is lowered or disturbed.
Stow the tools and jack securely.
Stowing the flat tire, jack and all tools
1
incorrect
correct
2
1
2
3
1
2
23
43
5
Page 537 of 616
5377-2. Steps to take in an emergency
7
When trouble arises
NOTICE
■To avoid damage to the trans mission and other components
● Avoid spinning the rear wheels and depressing the accelerator p edal more
than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.
● When a warning message for the automatic transmission fluid tem perature
is displayed while attempting to free a stuck vehicle, immediat ely remove
your foot from the accelerator pedal and wait until the warning message
disappears. Otherwise, the transmission may become damaged.
( P. 490)
Page 602 of 616

602Alphabetical index
Child safety ................................ 53Airbag precautions .................. 39
Battery precautions ............... 533
Child restraint system ............. 54
How your child should wear the seat belt ................. 32
Installing child restraints ......... 58
Moon roof precautions .......... 165
Power back window precautions ......................... 161
Power window lock switch .... 156
Power window precautions ... 158
Rear door child-protector ...... 123
Removed wireless remote control/electronic key
battery precautions ............. 453
Seat belt extender precautions ........................... 35
Seat belt precautions .............. 57
Seat heater precautions........ 351
Child-protectors....................... 123
Cleaning ........................... 402, 406 Aluminum wheels.................. 403
Exterior ................................. 402
Interior................................... 406
Seat belts .............................. 407
Clock
*
Compass .................................. 397
Condenser ................................ 425
Console box ............................. 358
Consumption screen ....... 103, 109
Cooling system ........................ 423 Capacity ................................ 547
Checking ............................... 423
Engine overheating ............... 534
Preparing and checking before winter....................... 329 Crawl Control ........................... 318
CRS ............................................. 54
Cruise control
Cruise control ....................... 280
Dynamic radar cruise control ................................ 266
Cup holders ............................. 359
Curtain shield airbags............... 37
Customizable features ............ 568
Daytime running light system.................................... 222
Deck hooks .............................. 367
Defogger Outside rear view
mirrors ........................ 340, 347
Windshield .................... 340, 347
Differential................................ 548
Dimensions .............................. 540
Dinghy towing.......................... 201
Display
Drive information .................. 103
Dynamic radar cruise control ................................ 266
LDA (Lane Departure Alert) ....... 258
Multi-information display ....... 102
Warning message................. 489
Do-it-yourself maintenance .... 415
Door lock Doors .................................... 119
Key ....................................... 119
Smart key system ................. 120
Wireless remote control ........ 119
D