4787-2. Steps to take in an emergency
■If “Traction Battery Needs to be
Protected Shift into P to
Restart” is shown
This message is displayed when the
hybrid battery (traction battery)
charge has become extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift to P Before Exiting
Vehicle” is shown
Message is displayed when the
driver’s door is opened without turn-
ing the power switch to OFF with the
shift lever in any position other than
P.
Shift the shift lever to P.
■If “Shift Is in N Release Acceler-
ator Before Shif ting” is shown
Message is displayed when the
accelerator pedal has been
depressed and the shift lever is in N.
Release the accelerator pedal and
shift the shift lever to D or R.
■If “Accelerator Pedal is
Pressed” is displayed
The accelerator pedal has been
depressed when the shift lever is in
P. Release the accelerator pedal.
■If “Press Brake When Vehicle Is
Stopped Hybrid System May
Overheat” is shown
Message is displayed when the
accelerator pedal is depressed to
maintain the vehicle position when
stopped on a upward slope, etc.
If this continues, the hybrid system
may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve
Battery” is shown
Power was turned off due to the
automatic power off function.
Next time when starting the hybrid
system, operate th e hybrid system for approximately 5 minutes to
recharge the 12-
volt battery.
■If “High Power Consumption
Power to Climate Temporarily
Limited” is displayed
Turn off unnecessary electronic
equipment to re duce power con-
sumption.
Please wait until the power supply
returns to normal.
■If “Headlight System Malfunc-
tion Visit Your Dealer” is dis-
played
The following systems may be mal-
functioning.
Have the vehicle inspected by your
Toyota dealer immediately.
●The LED headlight system
●AHB (Automatic High Beam)
■If “Radar Cruise Control
Unavailable” is shown
The dynamic radar cruise control
with full-speed range system is sus-
pended temporarily or until the prob-
lem shown in the message is
resolved. (causes and coping meth-
ods: P.268)
■If a message that indicates the
malfunction of front camera is
displayed
The following systems may be sus-
pended until the problem shown in
the message is resolved. (P.268,
464)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●AHB (Automatic High Beam)
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the
malfunction of radar sensor is
displayed
The following systems may be sus-
pended until the problem shown in
4797-2. Steps to take in an emergency
7
When trouble arises
the message is resolved. ( P.268,
464)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the message after the
maintenance is performed.
( P.403)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.403)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary.
After changing the engine oil, make
sure to reset t he message.
( P.415)
■If “Oil Maintenance Required
Visit Your Dealer” is displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil
and oil filter by yo ur Toyota dealer.
After changing the engine oil, make
sure to reset t he message.
(
P.415)
■Warning buzzer
P.471
NOTICE
■“High Power Consumption
Power to Climate Temporar-
ily Limited” is frequently
shown
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed
frequently
The 12-volt battery may have
deteriorated.
As the battery may discharge in
this state when left unattended,
have the battery inspected by
your Toyota dealer.
4997-2. Steps to take in an emergency
7
When trouble arises
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.502)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.262)
There may be a malfunction
in the immobilizer system.
( P.88)
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.499) One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.504)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.420)
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.504)
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.420)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.234)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound
Starting the hybrid sys-
tem in an emergency
5027-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.542)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.166)
Use the mechanical key
( P.131) in order to perform the
NOTICE
●During refueling, fuel may spill
out from the filler opening due to
air being discharged from inside
the fuel tank. Therefore, fill the
fuel tank carefully and slowly.
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.166)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors
5047-2. Steps to take in an emergency
displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that the hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you no rmally do when
stopping the hybrid system.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.444)
■Alarm (if equipped)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered. ( P.89)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
( P.237)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Vehicles with alarm: Confirm
that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P.90)
2 Open the hood ( P.410) and
fuse box cover.
Push claw , and to com-
pletely release the lock, and then lift
If the 12-volt battery is
discharged
The following procedures
may be used to start the
hybrid system if the vehi-
cle’s 12-volt battery is dis-
charged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the hybrid sys-
tem
ABC
5057-2. Steps to take in an emergency
7
When trouble arises
up the cover.3Open the exclusive jump
starting terminal cover.
4 Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclu -
sive jump starting terminal and any moving parts as shown in th e
illustration
5 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and maintain at that level for
approximately 5 minutes to
A
B
C
D
A
B
C
D
5067-2. Steps to take in an emergency
recharge the 12-volt battery
of your vehicle.
6 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
7 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
8 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
9 Close the exclusive jump
starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. (P.551)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12- volt battery termi-
nals, contact your Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.503). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
5077-2. Steps to take in an emergency
7
When trouble arises
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
■When replacing the 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
Use a battery that the case size is
same as the previous one (LN2),
20 hours rate capacity (20HR) is
equivalent (60Ah) or greater, and
performance rating (CCA) is
equivalent (563A) or greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a 12-volt battery with a han-
dle. If a 12-volt b attery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-
tery: P.420
●After exchanging, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
• Use the exhaust hose that was attached to the 12-volt battery
before exchangi ng and confirm
that it is firmly connected to the
hole section of the vehicle.
• Use the exhaust hole plug
included with the 12-volt battery
exchanged or the one installed on
the battery prior to the exchange.
(Depending on the 12-volt battery
to be exchanged, the exhaust hole
may be plugged.)
For details, consult your Toyota
dealer. Exhaust hole
Exhaust hose
Hole section of the vehicle
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, leading to a fire
in addition to ele ctrical shocks
and death or serious injury.
■Avoiding 12-volt battery fires
or explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the 12-volt battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
C
BA
A
B
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