4TABLE OF CONTENTS
Owners Manual_USA_M0C043_en
Downhill assist control sys-tem .............................. 380
Driving assist systems .. 382
Trailer brake controller .. 388
Trailer Backup Guide .... 391
4-6. Driving tips Hybrid Electric Vehicle driving tips............................... 396
Off-road precautions ..... 398
Winter driving tips ......... 401
5-1. Using the air conditioning
system and defogger
Automatic air conditioning system ......................... 406
Rear automatic air condition- ing system ................... 413
Heated steering wheel/seat heaters/seat ventilators 415
5-2. Using the interior lights Interior lights list ............ 418
5-3. Using the storage features List of storage features . 421
Luggage compartment fea- tures ............................ 425
5-4. Using the other interior fea- tures
Other interior features ... 428
Garage door opener...... 4416-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 450
Cleaning and protecting the vehicle interior ............. 453
6-2. Maintenance Maintenance requirements.................................... 456
General maintenance .... 457
Emission inspection and maintenance (I/M) programs.................................... 460
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 462
Hood .............................. 464
Engine compartment ..... 465
12-volt battery................ 471
Tires .............................. 474
Tire inflation pressure .... 484
Wheels .......................... 486
Air conditioning filter ...... 487
Cleaning the hybrid battery (traction battery) air intake
vent and filter ............... 489
Electronic key battery .... 493
Checking and replacing fuses .................................... 495
Light bulbs ..................... 498
5Interior features
6Maintenance and care
8
Owners Manual_USA_M0C043_ention is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less. The EDR in this vehicle is
designed to record such data
as:
• How various systems in your
vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
Usage of data collected
through Safety Connect
(U.S.mainland only)
Event data recorder
391-1. For safe use
Owners Manual_USA_M0C043_en
1
For safety and security
Driver’s seat bel t buckle switch
Driver’s seat position sensor
Front passenger’s seat belt buckle switch
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising,
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 8 1 )
●All of the doors will be unlocked.
( P.116)
●The brakes and st op lights will be
controlled automatically. ( P.383)
●The interior lights will turn on auto-
matically. ( P.420)
●The emergency flashers will turn
on automatically. ( P.502)
●For Safety Connect subscribers, if
any of the following situations occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 7 0 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object,
701-3. Emergency assistance
Owners Manual_USA_M0C043_en
1-3.Emergency assistance
*: If equipped
Microphone
“SOS” button
LED light indicators
Speaker
■Certification
P.616
Subscribers have the following
Safety Connect services avail-
able:
Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 7 2 )
*: U.S. Patent No. 7,508,298 B2
Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 7 2 )
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security fea-
tures to subscribers. Safety
Connect is supported by
Toyota’s designated
response center, which
operates 24 hours per day, 7
days per week.
Safety Connect service is
available by subscription on
select, telematics hardware-
equipped vehicles.
By using the Safety Con-
nect service, you are agree-
ing to be bound by the
Telematics Subscription
Service Agreement and its
Terms and Conditions, as in
effect and amended from
time to time, a current copy
of which is available at Toy-
ota.com. All use of the
Safety Connect service is
subject to such then-appli-
cable Terms and Condi-
tions.
System components
Services
711-3. Emergency assistance
Owners Manual_USA_M0C043_en
1
For safety and security
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 7 2 )
Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P. 7 2 )
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms is
available for purchase. Contact
your Toyota dealer, call the fol-
lowing or push the “SOS” button
in your vehicle for further sub-
scription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicles
Bluetooth® technology will not be
possible during Safety Connect.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
required. A variety of subscription
terms is available; charges vary
by subscription term selected and
location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location will function in
the United States, including
Hawaii and Alaska
, Puerto Rico
and in Canada, and Enhanced
Roadside Assistance will function
in the United States, Puerto Rico
and in Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance will not function in the
United States Virgin Islands.
For vehicles first sold in the USVI,
no Safety Connect services will
function in and outside the United
States Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system
will offer voice prom pts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
Subscription
721-3. Emergency assistance
Owners Manual_USA_M0C043_en
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
Green indicator light flashing
= Safety Connect call in pro-
cess
Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu- pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Safety Connect
response center at 1-800-331-
4331 in the United States, 1-
877-855-8377 in Puerto Rico or
1-888-869-6828 in Canada, and
follow the prompts for Safety
Connect to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
Safety Connect LED light
Indicators
Safety Connect services
731-3. Emergency assistance
Owners Manual_USA_M0C043_en
1
For safety and security
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Roadside
Assistance services and their
limitations, please see the
Safety Connect Terms and Con-
ditions, which are available at
Toyota.com.
Important! Read this informa-
tion about exposure to radio fre-
quency signals before using
Safety Connect;
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission (FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect
781-4. Hybrid system
Owners Manual_USA_M0C043_enThe illustration is an example fo
r explanation and may differ from the actual
item.
Warning label
Service plug
Hybrid battery (traction battery)
High voltage cables (orange)
Electric motor (traction motor)
Air conditioning compressor
Power control unit
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system as well as contains parts that become
extremely hot when the hybrid system is operating. Obey the
warning labels attached to the vehicle.
System components