Page 520 of 628

5207-2. Steps to take in an emergency
Owners Manual_USA_M0C043_entems such as PCS (Pre-Collision
system) or the dynamic radar cruise
control with full-speed range is oper-
ating. If a warning message is
shown, be sure to decelerate the
vehicle or follow an instruction
shown on the multi
-information dis-
play.
A warning message is shown when
Brake Override System operates.
( P.188)
A warning message is shown when
Drive-Start Control ( P.193) or
Parking Support Brake (if equipped)
( P.307) operates. Follow the
instructions on the multi-information
display.
●If a message about an operation
of the power switch is displayed
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is displayed
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display . In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
displayed
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop- ing method such as closing the
open door or replenishing a con-
sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If “Engine Coolant Temp High
Stop in a Safe Place See Owner’s
Manual” is shown, follow the
instructions ( P.543).
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toy-
ota dealer. Continuing to drive the
vehicle may be dangerous.
• “Hybrid System Malfunction”
• “Check Engine”
• “Traction battery system malfunc- tion”
• “Accelerator System Malfunction”
• “Hybrid System Stopped”
• “Smart Key System Malfunction See Owner’s Manual”
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Oil Pressure Low Stop in a Safe Place See Owner’s Manual”
• “Braking Power Low Stop in a
Safe Place See Owner’s Manual”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• If the air intake vent or filter of the
Page 524 of 628

5247-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
■Wheel lock key
Wheel lock key (if equipped)
When replacing tires on a vehi-
cle with wheel lock nuts, use the
following procedures to remove
and install the wheel lock nuts.
The wheel lock key is stored in
the glove box. Always return the
wheel lock key to its original
position after use, so that it does
not get lost. (P.523)
■Removal
For ease of removal, the wheel
lock nut should always be the
first one loosened.
1 Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of the tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tire jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Only use the tire jack that
comes with this vehicle for
replacing a flat tire.
Do not use it on other vehicles,
and do not use other tire jacks
for replacing tires on this vehi-
cle.
●Put the jack prope rly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system
or drive the vehicle while the
vehicle is suppor ted by the jack.
●Do not raise the vehicle while
someone is inside.
●When raising the vehicle, do not
put an object on or under the
jack.
●Do not raise the vehicle to a
height greater than that required
to replace the tire.
●Use a jack stand if it is neces-
sary to get under the vehicle.
●When lowering the vehicle,
make sure that there is no-one
near the vehicle. If there are
people nearby, warn them
vocally before lowering.
■Using the jack handle
Insert the square head securely
until you hear a click to prevent
the extension parts from coming
apart unexpectedly.
Wheel lock nut (if
equipped)
Page 525 of 628

5257-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
2 Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, loosen
the wheel lock nut.
■Installation
For ease of installation, the
wheel lock nut should always be
the last one tightened.
1 By hand, install a wheel lock
nut on each wheel.
2 Place the wheel lock key on
top of the wheel lock nut,
turning until the wheel lock
key and wheel lock nut pat-
terns engage.
3 Place the wheel nut wrench
on the wheel lock key, and
while applying pressure on
the wheel lock key, tighten
the wheel lock nut to the rec-
ommended torque.
1 Slide the third seats to the
frontmost position. ( P.145)Remove the left side luggage
trim cover.
2 Unhook the belt, and loosen
and remove the jack.
1 Loosen
2 Tighten
After using the jack, install the jack
in the exact reverse order from
which they were removed.
3Remove the right side lug-
gage trim cover.
NOTICE
■When using a wheel lock key
(if equipped)
Do not use an impact wrench.
Using an impact wrench may
cause permanent damage to
wheel lock nut and wheel lock
key. If in doubt about wheel lock
application, contact your Toyota
dealer.
Taking out the jack and
tool bag
Page 526 of 628
5267-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
4Unhook the belt and take out
the tool bag.
1 Assemble the jack handle
extension as shown.
2 Remove the cover.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the end of the jack
handle extension into the lowering screw and turn it
counterclockwise.
4 After the tire is lowered com-
pletely to the ground, remove
the holding bracket.
Taking out the spare tire
Page 527 of 628
5277-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
1 Chock the tires.
2 Slightly loosen the wheel
nuts (one turn).
Vehicles with wheel locks: Use the
wheel lock key to loosen the wheel
lock.
3Assemble the jack handle
extension as shown.
4 Position the jack at the cor-
rect jack point as shown.
Front
Rear
Make sure the jack is positioned on
a level and solid place.
5Raise the vehicle until the tire
is slightly raised off the
ground.
When positioning the jack under
the rear axle housing, make sure
the groove on the top of the jack fits
Replacing a flat tire
TireWheel chock
positions
Front left-hand
sideBehind the rear
right-hand side
tire
Front right-hand
sideBehind the rear
left-hand side tire
Rear left-hand
sideIn front of the
front right-hand
side tire
Rear right-hand
sideIn front of the
front left-hand
side tire
Page 529 of 628

5297-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
7
When trouble arises
1 Remove any dirt or foreign
matter from the wheel con-
tact surface.
If foreign matter is on the wheel
contact surface, the wheel nuts
may loosen while the vehicle is in
motion, causing the tire to come off.
2Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.
Tighten the whee l nuts until the
tapered portion comes into
loose contact with the disc wheel
seat .
3 Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.
Vehicles with wheel locks:
Tighten the wheel lock using the
wheel lock key after tightening the
other wheel nuts.
Tightening torque:
154 ft•lbf (209 N•m, 21.3 kgf•m)
Installing the spare tire
WARNING
■Stowing the flat tire
Failure to follow steps listed under
stowing the tire may result in
damage to the spare tire carrier
and loss of the tire, which could
result in serious injury or death.
Page 530 of 628

5307-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
1Remove the center wheel
ornament by pushing from
the reverse side.
2 Lay down the tire with the
valve stem facing up and
install the holding bracket.
Turn the jack handle exten-
sion clockwise to take up
slack in the chain.
3 Check to ensure the holding
bracket is centered in the
wheel hub.
4 While raising, secure the tire,
taking care that the tire goes
straight up without catching
on any surrounding part, to
prevent it from flying forward
during a collision or sudden
braking.
Tightening torque:
34.7 ft•lbf (46.6 N•m, 4.8 kgf•m)
5Confirm it is not loose after
tightening:
1 Push and pull the tire
2 Try rotating
Visually check to e nsure tire is not
hung on surrounding parts.
If looseness or misassembly exists,
repeat step 2 and step 4.
6 Repeat step 5, any time the
tire is lowered or disturbed.
7 Stow the tools and jack
securely.
■The temporary spare tire
●The temporary spare tire is identi-
fied by the “TEMPORARY USE
ONLY” marking on the disc wheel
and/or tire sidewall.
Use the temporary spare tire tem-
porarily, and only in an emer-
gency.
●Make sure to check the tire infla-
tion pressure of the temporary
spare tire. ( P.555)
■When using the temporary
spare tire
As the temporary spare tire is not
equipped with the tire pressure
warning valve and transmitter, low
inflation pressure of the spare tire
will not be indicated by the tire pres-
sure warning system. Also, if you
Stowing the flat tire, jack
and all tools
Page 534 of 628
5347-2. Steps to take in an emergency
Owners Manual_USA_M0C043_en
1Remove the cover inside the
luggage compartment.
2 After removing the cover, pull
the lever to unlock the fuel
door and it will be ready to
open as usual.
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using other key and the key
number stamped on your
key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the fuel door cannot
be opened
If the fuel door opener
switch cannot be operated,
the following procedure can
be used to open the fuel
door.
Opening the fuel door