4586-4. Using the other interior features
When rapid charging is possible,
the operation indicator light will
switch from orange to flashing
between green and orange.
When charging is complete, the
rapid charging function will stop.
Switch again to the rapid
charging function to use rapid
charging again.
■Lighting conditions of opera-
tion indicator light
*1: Charging power will not be output
during standby. A metallic object will not be heated, if it is placed on the
charging tray in this state.
*2: Depending on the portable device,
there are cases where the operation
indicator light will continue being lit
up orange even after the charging is
complete.
■When the operation indicator
light flashes
When an error occurs, the opera-
tion indicator light flashes an
orange color.
Handle the error based on the fol-
lowing tables.
Flashing repeatedly once every
second (Orange)
Operation
indicator
light
Conditions
Turning offWhen the Wireless char-
ger power supply is off
Green
(comes on)
On Standby (charging
possible state)
*1
When charging is com-
plete
*2
Orange
(comes on)
When placing the portable
device on the charging
area (detecting the porta-
ble device)
Charging
Flashing
between
green and
orange
When any of the following
portable devices is using
rapid charging
• Portable devices com-
pliant with WPC
Ver1.2.4 and compati-
ble with rapid charging
• iPhone’s with an iOS
version that supports
7.5 W charging (iPhone
8 and later models)
Suspected causesHandling method
Vehicle to charger
communication
failure.
If the hybrid sys-
tem is running,
stop and then
restart the hybrid
system. If the
power switch is in
ACC, start the
hybrid system.
(P.310)
4667-1. Maintenance and care
7-1.Mainte nance a nd care
Working from top to bottom, lib-
erally apply water to the vehicle
body, wheel wells and underside
of the vehicle to remove any dirt
and dust.
Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
For hard-to-remove marks, use
car wash soap and rinse thor-
oughly with water.
Wipe away any water.
Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean sur-
face, apply wax when the vehicle body
is cool.
■Before car washes
Check that the fuel filler door and
charging port lid on your vehicle are
closed properly.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door (if
equipped)
Start washing from the front of the vehi-
cle. Make sure to extend the mirrors
before driving.
●Brushes used in automatic car
washes may scratch the vehicle sur-
face, parts (wheel, etc.) and harm
your vehicle’s paint.
●Rear spoiler may not be washable in
some automatic car washes. There
may also be an increased risk of dam-
age to vehicle.
■High pressure car washes
As water may enter the cabin, do not
bring the nozzle tip near the gaps
around the doors or perimeter of the
windows, or spray these areas continu-
ously.
■Note for a smart entry & start sys-
tem
If the door handle becomes wet while
the electronic key is within the effective
range, the door may lock and unlock
repeatedly. In that case, follow the fol-
lowing correction procedures to wash
the vehicle:
●Place the key in a position 2 m (6 ft.)
or more separate from the vehicle
while the vehicle is being washed.
(Take care to ensure that the key is
not stolen.)
●Set the electronic key to battery-sav-
ing mode to disable the smart entry &
start system. (P.254)
■Wheels and wheel ornaments
●Remove any dirt immediately by using
a neutral detergent.
●Wash detergent off with water imme-
diately after use.
●To protect the paint from damage,
make sure to observe the following
precautions.
• Do not use acidic, alkaline or abrasive
detergent.
• Do not use hard brushes.
• Do not use detergent on the wheels
when they are hot, such as after driv-
ing or parking in hot weather.
Cleaning and protecting
the vehicle exterior
Perform the following to pro-
tect the vehicle and maintain it
in prime condition:
Cleaning instructions
485
7
7-3. Do-it-yourself maintenance
Maintenance and care
mechanical key to lock/unlock the
doors.
●Start the hybrid system with the power
switch in ACC. The hybrid system may not start with the power switch turned off. However, the hybrid sys-
tem will operate normally from the second attempt.
●The power switch mode is recorded by the vehicle. If the 12-volt battery is reconnected, the vehicle will return
the power switch mode to the status it was in before the 12-volt battery was disconnected. Make sure to turn off
the power switch before disconnect the 12-volt battery. Take extra care when connecting the 12-volt battery if
the power switch mode prior to dis- charge is unknown.
If the hybrid system will not start even
after multiple attempts at all methods above, contact any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer.
WARNING
■Chemicals in the 12-volt battery
The 12-volt battery contains poison-
ous and corrosive sulfuric acid and may produce hydrogen gas which is flammable and explosive. To reduce
the risk of death or serious injury, take the following precautions while work-ing on or near the 12-volt battery:
●Do not cause sparks by touching the 12-volt battery terminals with
tools.
●Do not smoke or light a match near
the 12-volt battery.
●Avoid contact with eyes, skin and
clothes.
●Never inhale or swallow electrolyte.
●Wear protective safety glasses when working near the 12-volt bat-
tery.
●Keep children away from the 12- volt battery.
■Where to safely charge the 12-volt battery
Always charge the 12-volt battery in
an open area. Do not charge the 12- volt battery in a garage or closed room where there is not sufficient
ventilation.
■Emergency measures regarding
electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water for
at least 15 minutes and get immediate
medical attention. If possible, con-
tinue to apply water with a sponge or
cloth while traveling to the nearest
medical facility.
●If electrolyte gets on your skin
Wash the affected area thoroughly. If
you feel pain or burning, get medical
attention immediately.
●If electrolyte gets on your clothes
It can soak through clothing on to
your skin. Immediately take off the
clothing and follow the procedure
above if necessary.
●If you accidentally swallow electro- lyte
Drink a large quantity of water or milk.
Get emergency medical attention
immediately.
■When there is insufficient 12-volt
battery fluid
Do not use if there is insufficient fluid in the 12-volt battery. There is a pos-
sible danger that the 12-volt battery may explode.
573
8
8-2. Steps to take in an emergency
When trouble arises
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P, set the parking brake and press the power switch as
you normally do when stopping the hybrid system.
■Replacing the key battery
As the above procedure is a temporary
measure, it is recommended that the electronic key battery be replaced immediately when the battery is
depleted. ( P.511)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechani- cal key when the alarm system is set, the alarm may be triggered. ( P.79)
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above. The hybrid system does not start and
modes will be changed each time the switch is pressed. ( P.313)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with alarm system:
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ-
ation, the alarm may activate and the doors locked. ( P.80)
2Open the hood (P.476) and
fuse box cover.
If the 12-volt battery is
discharged
The following procedures may
be used to start the hybrid sys-
tem if the vehicle’s 12-volt bat-
tery is discharged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the hybrid sys-
tem
5768-2. Steps to take in an emergency
operate properly ( P.572). This is not
a malfunction, as the hybrid system will start normally on the second attempt.
●The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the 12-volt battery was discharged.
Before disconnecting the 12-volt bat- tery, turn the power switch off.If you are unsure what mode the
power switch was in before the 12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
■When replacing the 12-volt battery
●Use a 12-volt battery that conforms to
European regulations.
●Use a 12-volt battery that the case
size is same as the previous one (LN2), 20 hours rate capacity (20HR) is equivalent (55Ah) or greater, and
performance rating (CCA) is equiva- lent (345A) or greater.• If the sizes differ, the 12-volt battery
cannot be properly secured. • If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12- volt battery may discharge and hybrid system may not be able to start.
●Use a ventilation type calcium battery
●Use a 12-volt battery with a handle. If a 12-volt battery without a handle is used, removal is more difficult.
●When removing the 12-volt battery: P.486
●After replacing, firmly attach the fol- lowing items to the exhaust hole of the
12-volt battery. • Use the exhaust hose that was attached to the 12-volt battery before
replacing and confirm that it is firmly connected to the hole section of the vehicle.
• Use the exhaust hole plug included with the new 12-volt battery or the one installed on the battery prior to the
replacement. (Depending on the new
12-volt battery installed, the exhaust hole may be plugged.)
For details, consult any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Exhaust hole
Exhaust hose
Hole section of the vehicle
●The terminals can be connected to the body side when the negative terminal
of the 12-volt battery is disconnected, as shown in the illustration.
WARNING
■When removing the battery ter-minals
Always remove the negative (-) termi-
nal first. If the positive (+) terminal contacts any metal in the surrounding area when the positive (+) terminal is
removed, a spark may occur, leading to a fire in addition to electrical shocks and death or serious injury.
A
B
C
616Alphabetical Index
Blower customization ................. 432
Front seat concentrated airflow
mode (S-FLOW) ...................... 435
Humidity sensor ......................... 437
Remote Air Conditioning System438
Automatic headlight leveling system
..................................................... 327
Automatic High Beam (AHB) ....... 328
Automatic light control system ... 326
Auxiliary box ................................. 448
Average fuel economy . 201, 213, 216
Average vehicle speed ......... 204, 216
B
Back door ...................................... 240
Hands Free Power Back Door ... 244
Power back door ........................ 243
Wireless remote control ............. 243
Back-up lights
Replacing light bulbs .................. 516
Wattage...................................... 591
Battery (12-volt battery) ............... 484
If the 12-volt battery is discharged
................................................. 573
Preparing and checking before win-
ter ............................................ 422
Replacing ................................... 576
Warning light .............................. 535
Battery (traction battery)................ 95
Charging ............................ 127, 135
Location ....................................... 95
Specification............................... 586
Blind Spot Monitor (BSM) ............ 386
Blind Spot Monitor function ........ 389
Rear Crossing Traffic Alert function
................................................. 391
Bottle holders ............................... 447
Brake
Brake Hold ................................. 323
Parking brake ............................. 320
Regenerative braking ................... 90Warning light .............................. 534
Brake assist...................................415
Brake Hold ..................................... 323
Brake Override System ................ 289
Break-in tips .................................. 289
BSM (Blind Spot Monitor) ............386
Blind Spot Monitor function ........ 389
Rear Crossing Traffic Alert function
................................................. 391
C
Card holder.................................... 448
Care
Aluminum wheels .......................466
Exterior ....................................... 466
Front camera .............................. 339
Interior ........................................469
Radar sensor.............................. 339
Seat belts ...................................469
Water-repellent coating .............. 467
Cargo hooks .................................. 449
Chains ............................................ 424
Charging
“My Room Mode” .......................164
AC charging cable ...................... 109
Charging equipment ................... 106
Charging indicator ...................... 107
Charging messages ................... 172
Charging procedure ................... 135
Charging schedule function........ 144
Charging time may increase ...... 134
High voltage components............. 95
How to charge ............................ 135
Information related to charging dis-
play .......................................... 131
Opening and closing the charging
port lid ...................................... 107
Power sources precautions ........ 126
Power sources that can be used 124
Safety functions.......................... 132
When charging cannot be carried
618Alphabetical Index
Cruise control ............................. 381
Drive information ................ 204, 216
Driving information ............. 201, 216
Dynamic radar cruise control with
full-speed range ....................... 368
Energy monitor........................... 226
Head-up display ......................... 222
LTA (Lane-Tracing Assist) ......... 359
Multi-information display .... 199, 211
Parking Support Brake function . 405
Pre-collision warning .................. 343
RCTA ......................................... 387
RSA (Road Sign Assist) ............. 365
Toyota parking assist-sensor ..... 395
Warning messages .................... 544
Do-it-yourself maintenance . 472, 474
Door lock
Back door ................................... 240
Side doors .................................. 235
Smart entry & start system......... 253
Wireless remote control ............. 233
Doors
Automatic door locking and unlock-
ing system ............................... 239
Back door ................................... 240
Door glasses .............................. 279
Door lock .................................... 235
Open door warning buzzer......... 238
Outside rear view mirrors ........... 277
Rear door child-protectors ......... 239
Side doors .................................. 235
Double locking system .................. 78
Drive information .................. 204, 216
Driver’s seat belt reminder light.. 541
Driver’s seat position memory .... 261
Driving position memory ............ 261
Memory recall function ............... 262
Drive-Start Control (DSC)
Sudden start restraint control ..... 294
Driving
Break-in tips ............................... 289Correct posture ............................ 33
Driving mode select switch......... 411
Plug in Hybrid Electric Vehicle ... 100
Procedures ................................. 288
Winter drive tips ......................... 422
Driving information display . 201, 212
Driving mode select switch ......... 411
Driving position memory ............. 261
Memory recall function ............... 262
Driving support system information
display ................................. 204, 216
DSC (Drive-Start Control)
Sudden start restraint control ..... 294
Dynamic radar cruise control with
full-speed range
Function ..................................... 368
Warning message ...................... 544
E
eCall ................................................. 66
ECB (Electronically Controlled Brake
System) ....................................... 415
Eco drive mode .............................411
E-Four (Electronic On-Demand AWD
system) ........................................416
Elapsed time.......................... 204, 216
Electric motor
Location........................................ 84
Specification ............................... 586
Electric Power Steering (EPS)
Function ..................................... 416
Warning light .............................. 536
Electronically Controlled Brake Sys-
tem (ECB) .................................... 415
Electronic key
Battery-saving function............... 254
If the electronic key does not operate
properly .................................... 571
Replacing the battery ................. 511
Electronic sunshade..................... 282
Jam protection function .............. 283
619Alphabetical Index
Operation ................................... 282
Emergency, in case of
If a warning buzzer sounds ........ 534
If a warning light turns on ........... 534
If a warning message is displayed
................................................. 544
If the 12-volt battery is discharged
................................................. 573
If the electronic key does not operate
properly.................................... 571
If the fuel filler door cannot be
opened..................................... 570
If the hybrid system will not start 568
If the vehicle is submerged or water
on the road is rising ................. 527
If you have a flat tire........... 548, 559
If you lose your keys .................. 570
If you think something is wrong.. 532
If your vehicle becomes stuck .... 582
If your vehicle has to be stopped in
an emergency .......................... 526
If your vehicle needs to be towed
................................................. 529
If your vehicle overheats ............ 578
Emergency brake signal .............. 416
Emergency flashers ..................... 526
Emergency tire puncture repair kit
..................................................... 548
Energy monitor ............................. 226
Engine
Compartment ............................. 479
Exhaust gas precautions.............. 47
Hood .......................................... 476
How to start the hybrid system... 310
Identification number.................. 585
If the hybrid system will not start 568
If your vehicle has to be stopped in
an emergency .......................... 526
Overheating ............................... 578
Power switch .............................. 310
Engine coolantCapacity ..................................... 588
Checking .................................... 481
High coolant temperature warning
light .......................................... 535
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
Engine coolant temperature 187, 193
Engine oil
Capacity ..................................... 587
Checking .................................... 479
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
EPS (Electric Power Steering)
Function ..................................... 416
Warning light .............................. 536
EV/HV mode selection switch........ 86
EV driving range ........................... 103
EV mode ..........................................85
Exhaust gas precautions ............... 47
Extended Headlight Lighting system
..................................................... 327
F
Flat tire ................................... 548, 559
Tire pressure warning system .... 488
Floor mats ....................................... 32
Fluid
Brake .......................................... 590
Hybrid transmission.................... 589
Rear differential .......................... 589
Washer ....................................... 483
Fog lights
Replacing light bulbs ..................516
Switch......................................... 331
Footwell lights............................... 443
Front fog lights
Replacing light bulbs ..................516
Switch......................................... 331
Front passenger’s seat belt reminder