Page 504 of 718
5027-3. Do-it-yourself maintenance
Confirm that the charging connector is
not connected. Also, do not use the Remote Air Conditioning System during the procedure.
2 Open the front passenger’s
door.
By keeping the door open, unexpected operation of the Remote Air Condition-
ing System can be prevent. ( P.438)
3Open the glove box and slide off
the damper.
4 Push in each side of the glove
box to disconnect the claws, and
then slowly and fully open the
glove box while supporting it.
5 With the glove box fully open,
slightly lift up the glove box and
pull toward the seat to detach
the bottom of the glove box.
Do not use excessive force if the glove
box does not detach when lightly pulled. Instead, pull toward the seat while slightly adjusting the height of the
glove box.
6 Unlock the filter cover ( ), pull
the filter cover out of the claws
( ), and remove the filter
cover.
7 Remove the filter case.
A
B
Page 507 of 718
505
7 7-3. Do-it-yourself maintenance
Maintenance and care
pletely removed with the air intake
vent cover installed, remove the
cover and clean the filter.
1Turn the power switch off.
2Using a Phillips screwdriver,
remove the clip.
3Remove the air intake vent
cover.
Pull the cover as shown in the illustra-
tion to disengage the 8 claws, starting
from the claw in the upper right corner
and pull the cover toward the front of
the vehicle to remove it.
4Remove the air intake vent filter.
Disengage the 4 center claws from the filter.
Disengage the claws in the order of
and to remove the filter from the
cover.
5Remove the dust and clogs from
the filter using a vacuum
cleaner, etc.
Make sure to also remove the dust and
clogs from the inside of the air intake
vent cover.
6Reinstall the filter to the cover.
Engage the claws in the order of
A
B
B
Page 514 of 718
5127-3. Do-it-yourself maintenance
1Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate size. Forcedly prying may cause the cover damaged.
To prevent damage to the key, cover the tip of the flathead screwdriver with a rag.
3 Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec- tronic key module may stick to the cover and the battery may not be visi-
ble. In this case, remove the electronic key module in order to remove the bat-tery.
Insert a new battery with the “+” termi-
nal facing up.
4 When installing, reverse the
steps listed.
Replacing the battery
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not swallow the battery. Doing
so may cause chemical burns.
●A coin battery or button battery is
used in the electronic key. If a bat- tery is swallowed, it may cause severe chemical burns in as little as
2 hours and may result in death or serious injury.
●Keep away new and removed bat-teries from children.
●If the cover cannot be firmly closed, stop using the electronic key and stow the key in the place where
children cannot reach, and then contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer as soon as possible.
●If you accidentally swallow a battery or put a battery into a part of your body, get emergency medical atten-
tion immediately.
Page 522 of 718
5207-3. Do-it-yourself maintenance
after installing the bulb base.
6Reinstall the cover.
■Outer foot lights (if equipped)
1Press the upper part of the out-
side rear view mirror to tilt the
mirror face upward, and discon-
nect the four tabs behind the
mirror.
Pry the mirror out toward you, and dis-
connect two tabs at a time.
Work carefully, ensuring that you do not drop the mirror.
2Disconnect the connectors
behind the mirror, and remove
the mirror.
Make sure to check the connectors, to
avoid connecting upside down when
reinstalling.
Work carefully, ensuring that you do not
drop the mirror.
Page 527 of 718
8
525
8
When trouble arises
When trouble arises
8-1. Essential information
Emergency flashers .......... 526
If your vehicle has to be
stopped in an emergency
....................................... 526
If the vehicle is submerged or
water on the road is rising
....................................... 527
8-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 529
If you think something is wrong
....................................... 532
If a warning light turns on or a
warning buzzer sounds... 534
If a warning message is dis-
played ............................. 544
If you have a flat tire (vehicles
without spare tire) ........... 548
If you have a flat tire (vehicles
with spare tire) ................ 559
If the hybrid system will not
start ................................ 568
If you lose your keys ......... 570
If the fuel filler door cannot be
opened ........................... 570
If the electronic key does not
operate properly ............. 571
If the 12-volt battery is dis-
charged .......................... 573
If your vehicle overheats... 578
If the vehicle becomes stuck
....................................... 582
Page 531 of 718
529
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The hybrid system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
Page 532 of 718
5308-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
WARNING
■When towing the vehicle
Be sure to transport the vehicle with
all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain
or related parts may be damaged, the vehicle may fly off the truck, or elec-tricity generated by the operation of
the motor may cause a fire to occur depending on the nature of the dam-age or malfunction.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism (if
equipped) is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.
Using a flatbed truck
Emergency towing
Page 533 of 718
531
8
8-2. Steps to take in an emergency
When trouble arises
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( P.549,
560)
2 Using a flathead screwdriver,
remove eyelet cover ( ), and
then remove eyelet cover ( ).
To protect the bodywork, place a rag between the screwdriver and the vehi-cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench (if equipped) or hard
metal bar.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake function. (if equipped): P.403
If the hybrid system does not start, turn
the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.321)
When the shift lever cannot be shifted: P.316
■While towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and brak- ing more difficult.
■Wheel nut wrench (if equipped)
●Vehicles without spare tire: Wheel nut wrench is installed in luggage com-
partment. ( P.550)
●Vehicles with spare tire: Wheel nut
wrench is in the tool bag in luggage compartment. ( P.560)
●Vehicles without wheel nut wrench:
Emergency towing proce-
dure
A
B
