4707-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the
vehicle, such as on the floor, on the rear seats, in the DC/DC Converter air intake vent, junction box or in
the luggage compartment. ( P.99) Doing so may cause the DC/DC Converter, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS compo-
nents or wiring in the vehicle interior wet. ( P.40) An electrical malfunction may
cause the airbags to deploy or not function properly, resulting in death or serious injury.
●Vehicles with wireless charger:Do not let the wireless charger
( P.456) get wet. Failure to do so may cause the charger to become hot and cause burns or could cause
electric shock resulting in death or serious injury.
■Cleaning the interior (especially instrument panel)
Do not use a polish wax or polish
cleaner. The instrument panel may reflect off the windshield, obstructing the driver’s view and leading to an
accident, resulting in death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of
detergent, as they may discolor the vehicle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gaso-line, alkaline or acidic solutions,
dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
●Do not use a polish wax or polish cleaner. The instrument panel’s or other interior part’s painted surface
may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
●Do not expose the vehicle to direct sunlight for extended periods of
time. Park the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the upholstery, as they may stick to the
leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes into contact with electrical
components such as the audio sys- tem above or under the floor of the vehicle. Water may also cause the
body to rust.
■When cleaning the inside of the
windshield (vehicles with Toyota Safety Sense)
Do not allow glass cleaner to contact
the lens. Also, do not touch the lens. ( P.338)
■Cleaning the inside of the rear window
●Do not use a glass cleaner to clean
the rear window, as this may cause damage to the rear window defog-ger heater wires. Use a cloth damp-
ened with lukewarm water to gently wipe the window clean. Wipe the window in strokes running parallel
to the heater wires.
473
7 7-2. Maintenance
Maintenance and care
request that a record of maintenance
be kept.
■Does your vehicle need repairs?
Be on the alert for changes in perfor-
mance and sounds, and visual tip-offs
that indicate service is needed. Some
important clues are:
●Engine missing, stumbling or pinging
●Appreciable loss of power
●Strange engine noises
●A fluid leak under the vehicle (How-
ever, water dripping from the air con-
ditioning system after use is normal.)
●Change in exhaust sound (This may
indicate a dangerous carbon monox-
ide leak. Drive with the windows open
and have the exhaust system checked
immediately.)
●Flat-looking tires, excessive tire
squeal when cornering, uneven tire
wear
●Vehicle pulls to one side when driven
straight on a level road
●Strange noises related to suspension
movement
●Loss of brake effectiveness, spongy
feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one
side when braking
●Engine coolant temperature continu-
ally higher than normal (P.187, 193)
If you notice any of these clues, take
your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or
any reliable repairer as soon as possi-
ble.
Your vehicle may need adjustment or
repair.
4907-3. Do-it-yourself maintenance
while the vehicle is moving.
2Turn the power switch to ON.
3Press and hold to display
the cursor on the content display
area (center) of the multi-infor-
mation display.
4Press or of the meter
control switches to select
and then press .
5Press or of the meter
control switches and select
“ Vehicle Settings”, and
then press and hold .
6Press or of the meter
control switches and select
“TPWS”, and then press .
7Press or to select “Pres-
sure unit setting”.
8Press or to select the
desired unit and then press .
■Routine tire inflation pressure
checks
The tire pressure warning system does
not replace routine tire inflation pressure
checks. Make sure to check tire inflation
pressure as part of your routine of daily
vehicle checks.
■Tire inflation pressure
●It may take a few minutes to display
the tire inflation pressure after the
power switch is turned to ON. It may
also take a few minutes to display the
tire inflation pressure after inflation
pressure has been adjusted.
●Tire inflation pressure changes with temperature. The displayed values
may also be different from the values
measured using a tire pressure
gauge.
■Situations in which the tire pres-
sure warning system may not oper-
ate properly
●In the following cases, the tire pres-
sure warning system may not operate
properly.
• If non-genuine Toyota wheels are
used.
• A tire has been replaced with a tire
that is not an OE (Original Equipment)
tire.
• A tire has been replaced with a tire
that is not of the specified size.
• Tire chains, etc. are equipped.
• An auxiliary-supported run-flat tire is
equipped.
• If a window tint that affects the radio
wave signals is installed.
• If there is a lot of snow or ice on the
vehicle, particularly around the wheels
or wheel housings.
• If the tire inflation pressure is
extremely higher than the specified
level.
• If wheels without tire pressure warning
valves and transmitters are used.
• If the ID code on the tire pressure
warning valves and transmitters is not
registered in the tire pressure warning
computer.
●Performance may be affected in the
following situations.
• Near a TV tower, electric power plant,
gas station, radio station, large dis-
play, airport or other facility that gen-
erates strong radio waves or electrical
noise
• When carrying a portable radio, cellu-
lar phone, cordless phone or other
wireless communication device
If tire position information is not cor-
rectly displayed due to the radio wave
conditions, the display may be cor-
rected by driving and changing the
radio wave conditions.
●When the vehicle is parked, the time
taken for the warning to start or go off
509
7
7-3. Do-it-yourself maintenance
Maintenance and care
the stopper, and pull out the
wiper insert.
Stopper
Claw
2 Remove the 2 metal plates from
the wiper insert pulled out, and
install the plates to a new wiper
insert.
Make sure that the cutout location and warp direction of the metal blades are
same as the original.
3 Install the wiper insert to the
wiper blade from the side with-
out the stopper.
4 Secure the stopper of the wiper
insert with the claw of the wiper
blade.
1 Move the wiper blade until a
click sound can be heard and
the claw detaches, and then
remove the wiper blade from the
wiper arm.
2 Pull the wiper insert out past the
stopper on the wiper blade, and
then continue to pull until it is
completely removed.
Lightly grasp between the claws of the wiper blade to allow the wiper insert to lift up, making it easier to remove.
3 Remove the 2 metal plates from
the old wiper insert and install
A
B
Rear window wiper
511
7
7-3. Do-it-yourself maintenance
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart entry & start system and
wireless remote control will not func- tion properly.
●The operational range will be reduced.
Prepare the following before replac-
ing the battery:
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, local electrical appliance
shops or camera stores.
●Replace only with the same or equiva-
lent type recommended by the manu- facturer.
●Dispose of used batteries according to the local laws.
NOTICE
■To prevent damage
●Be careful not to damage the claws
when replacing the wiper insert.
●After the wiper blade is removed
from the wiper arm, place a cloth, etc., between the rear window and wiper arm to prevent damage to the
rear window.
●Be sure not to pull excessively on
the wiper insert or deform its metal plates.
Electronic key battery
Replace the battery with a new
one if it is depleted.
Items to prepare
527
8
8-1. Essential information
When trouble arises
more, or press it briefly 3 times
or more in succession.
5 Stop the vehicle in a safe place
by the road.
■If emergency stopped
The functions of the air conditioning, etc.
may be partially limited in order to reduce the power consumption of the 12-volt battery.
If the door can be opened, open
the door and exit the vehicle.
If the door can not be opened,
open the window using the
power window switch and ensure
an escape route.
If the window can be opened,
exit the vehicle through the win-
dow.
If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
opened from the inside due to
WARNING
■If the hybrid system has to be turned off while driving
Turning the hybrid system off while driving will not cause a loss of steer-ing or braking control. However,
power assist for the steering wheel may be lost making it difficult to steer smoothly before stopping the vehicle
depending on the remaining charge in the 12-volt battery or usage condi-tions. Decelerate as much as possible
before turning off the hybrid system.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that the
vehicle will be flooded or set a
drift. Remain calm and follow
the following.
5288-1. Essential information
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical equipment will get damaged, the power
windows will not operate, the engine and motor stop, and the vehicle may not be able to get moving.
■Using an emergency escape ham-
mer*1
Laminated glass*2 is used in the wind- shield and the windows on this vehicle.
Laminated glass cannot be shattered
with an emergency hammer*1.*1: Contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer or aftermarket
accessory manufacturer for further
information about an emergency
hammer.
*2: If equipped
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of glass pasted together.
Laminated glass
Tempered glass
A
B
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the water may be rising. Otherwise the vehicle may be damaged and cannot move,
as well as become flooded and set a drift, which may lead to death.
5728-2. Steps to take in an emergency
Use the mechanical key (P.234)
in order to perform the following
operations.
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows and the pan-
oramic moon roof*1 (turn and hold)*2
2 Opens the windows and the pan-
oramic moon roof*1 (turn and hold)*2
*1: If equipped
*2: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
1 Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the but-
tons on the electronic key to the
power switch.
When the electronic key is detected, a buzzer sounds and the power switch
will turn to ON.
When the smart entry & start system is deactivated in customization setting,
the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is dis-
played on the multi-information
display.
Locking and unlocking the
doors
WARNING
■When using the mechanical key and operating the power win-
dows or the panoramic moon roof (if equipped)
Operate the power window or the
panoramic moon roof after checking to make sure that there is no possibil-ity of any passenger having any of
their body parts caught in the window or the panoramic moon roof. Also, do not allow children to operate the
mechanical key. It is possible for chil- dren and other passengers to get caught in the power window or the
panoramic moon roof.
Starting the hybrid system