2023 TOYOTA RAV4 HYBRID key

4336-3. Do-it-yourself maintenance
6
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system (if
equipped) and wireless remote
control will not fu nction properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
Vehicles without smart key
system
1 Remove the cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged. To prevent damage to the key,
cover the tip of t
he screwdriver with
a rag.
2 Remove the battery cover.
If the battery cover is difficult to
remove, lift the e dge to remove it.
3Remove the depleted bat-
tery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4Install the battery cover with
the tab facing up.
Push the entire edge of the battery
Wireless remote con-
trol/electronic key bat-
tery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery

4346-3. Do-it-yourself maintenance
cover into the key.
5Install the key cover.
Align the key cover with the key
and then press it straight into the
key.
Make sure that the key cover is
securely installed without any gaps
between it and the key.
Vehicles with smart key sys-
tem
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3
Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4 When installing, reverse the
steps listed.

4356-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pressure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

447
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 448
If your vehicle has to be stopped in an emergency.................................. 449
If the vehicle is submerged or water on the road is ris-
ing ............................. 450
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 451
If you think something is wrong ........................ 455
If a warning light turns on or a warning buzzer sounds
.................................. 456
If a warning message is dis- played........................ 466
If you have a flat tire.... 471
If the hybrid system will not start ........................... 480
If you lose your keys ... 481
If the fuel filler door cannot be opened ................. 482
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 483
If the 12-volt battery is dis- charged ..................... 485
If your vehicle overheats .................................. 490If the vehicle becomes
stuck .......................... 493

4497-1. Essential information
7
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 Perform the following proce-
dure to stop the hybrid sys-
tem:
Vehicles without smart key
system
Turn the power s witch to ACC.
Vehicles with smart key sys-
tem
Press and hold the power switch for
2 consecutive seconds or more, or
press it briefly 3 times or more in
succession.
5Stop the vehicle in a safe
place by the road.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
●Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
●Vehicles without smart key sys-
tem: Never atte mpt to remove
the key, as doing so will lock the
steering wheel.

4527-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
WARNING
■When towing the vehicle
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Vehicles without smart key sys-
tem: Do not tow the vehicle from
the rear when th e power switch
is in the “LOCK” position or the
key is removed. The steering
lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing (vehi-
cles with towing eyelet)

4547-2. Steps to take in an emergency
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench (if equipped)
Wheel nut wrench is installed in the
tool bag in luggage compartment.
(  P.472)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■While towing (vehicles with
towing eyelet)
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Vehicles without smart key sys-
tem: Do not turn the power
switch to the “LOCK” position.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towi ng eyelets to
the vehicle (vehicles with
towing eyelets)
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing (vehicles with towing
eyelet)
Do not secure cables or chains to
the suspension components.

4677-2. Steps to take in an emergency
7
When trouble arises
systems such as PCS (Pre-Colli-
sion system) or the dynamic radar
cruise control with full-speed
range is operating. If a warning
message is shown, be sure to
decelerate the vehicle or follow
the instruction sh own on the multi-
information display.
• A warning message is shown
when Brake Override System
operates. ( P.196)
• A warning message is shown
when Drive-Start Control or Park-
ing Support Brake (if equipped)
( P.201, 312) operates. Follow
the instructions o n the multi-infor-
mation display.
●If a message about an operation
of the power switch is shown (if
equipped)
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the
open door or replenishing a con- sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
• “Engine Coolant Temp High” ( P.490)
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• Cleaning the hybrid battery (trac- tion battery) air intake vents
( P.426)
If the warning message is shown
even if the vents ar e cleaned, have
the vehicle inspected by your
Toyota dealer.