2023 TOYOTA PRIUS PLUG-IN HYBRID battery

6728-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■If “Maintenance Required for Traction Battery Cooling Parts See Owner’s
Manual” is shown
There is a possibility that the filter may be clogged, the air intake vent may be
blocked or there may be a gap in the duct.
● When the air intake vents or filters are dirty, clean them by the procedures
on P. 573.
● When the air intake vents or filters are not dirty and the warning message is
shown, have the vehicle inspected at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
■ If “Traction Battery Needs to be Protected Refrain From the Use of
Position” is shown
This message may be displayed when the shift position is in N.
As the hybrid battery (traction battery) can not be charged when the shift
position is in N, shift the shift position to P when the vehicle is stopped.
■ If “Traction Battery Needs to be Protected Shift into to Restart” is
shown
This message is displayed when the hybrid battery (traction battery) charge
has become extremely low because the vehicle has been left with the N shift
position selected for a certain amount of time.
When operating the vehicle, shift to P and restart the hybrid system.
■ If “Shifted into Shift Again to Start Vehicle” is shown
Message is displayed when the automatic P position selection function oper-
ates. ( P. 332)
To start off the vehicle after the shift position is changed to P, operate the shift
lever again.
■ If “Shift to Before Exiting Vehicle” is shown
Message is displayed when the driver’s door is opened without turning the
power switch to off with the shift position in any position other than P.
Shift the shift position to P.
■ If “Shift is in Release Accelerator Before Shifting” is shown
Message is displayed when the accelerator pedal has been depressed and
the shift position is in N.
Release the accelerator pedal and shift the shift position to D or R.
■ If “Depress Brake When Vehicle is Stopped. Hybrid System may Over-
heat.” is shown
The message may be shown when the accelerator pedal is depressed to hold
the vehicle while the vehicle is stopped on an uphill, etc.
The hybrid system may overheat. Release the accelerator pedal and depress
the brake pedal.
■ If “Shifted to Stop Vehicle to Shift to ” is shown
If the P position switch is pressed while driving, the shift position is changed
to N and the message is shown. ( P. 331)

6738-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
■If “Auto Power OFF to Conserve Battery” is shown
The power switch has been turned off by the automatic power off function.
When starting the hybrid system next time, operate the hybrid system for
approximately 5 minutes to recharge the 12-volt battery.
■ If “Engine Oil Level Low Add or Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to a level surface and check if the mes-
sage disappears.
■ If “Accelerator and Brake Pedals Pressed Simultaneously” is shown
The accelerator and brake pedals are being depressed simultaneously.
( P. 310)
Release the accelerator pedal and depress the brake pedal.
■ If a message that indicates the malfunction of front camera is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 366, 659)
● PCS (Pre-Collision System)
● LTA (Lane Tracing Assist)
● AHS (Adaptive High-beam System)
● RSA (Road Sign Assist)
● Dynamic radar cruise control with full-speed range
■ If a message that indicates the malfunction of radar sensor is displayed
The following systems may be suspended until the problem shown in the
message is resolved. ( P. 366, 659)
● PCS (Pre-Collision System)
● LTA (Lane Tracing Assist)
● Dynamic radar cruise control with full-speed range
■ If “Radar Cruise Control Unavailable See Owner’s Manual” is shown
The dynamic radar cruise control with full-speed range system is suspended
temporarily or until the problem show n in the message is resolved. (causes
and coping methods: P. 366)
■ If “Radar Cruise Control Unavailable” is shown
The dynamic radar cruise control with full-speed range system cannot be
used temporarily. Use the system when it becomes available again.

6748-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■If the shift position cannot be changed or the power switch is turned to
ACCESSORY mode even if trying to turn the power switch off when a
warning message is shown
If the 12-volt battery is discharged or the shift control system is malfunction-
ing, the followings may occur.
● The shift position may not be changed to P.
When parking, stop the vehicle on level ground and apply the parking brake
firmly.
● The hybrid system may not start.
● The power switch may be turned to ACCESSORY mode even if trying to
turn the power switch off.
In this case, the power switch may be turned off after applying the parking
brake.
● The automatic P position selection function (P. 332) may not operate.
Before turning the power switch off, be sure to press the P position switch
and check that the shift position is in P by the shift position indicator or P
position switch indicator.
■ Warning buzzer
 P. 665
NOTICE
■If “Maintenance Required for Traction Battery at Your Dealer” is shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer immediately.
● Continuing to drive the vehicle without having the hybrid battery (traction
battery) inspected will cause the hybrid system not to start.
● If the hybrid system does not start, contact any authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer immediately.

6938-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
If the hybrid system will not star t
One of the following may be the cause of the problem:
● The charging cable may be attached to the vehicle. (P. 155)
● The electronic key may not be functioning properly.* (P. 695)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 100)
● There may be a malfunction in the immobilizer system.* (P. 7 4 )
● There may be a malfunction in the shift control system.*
( P. 326, 674)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 694)
● There is a possibility that the temperature of the hybrid battery
(traction battery) is extremely low (approximately below -30 C
[-22 F]). (P. 100, 325)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 699)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 594)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 323)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

6948-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 699)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 594)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
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6958-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
If the electronic key does not operate
properly
Use the mechanical key ( P. 269) in order to perform the following
operations:
Locks all the doors
Closes the windows (turn and
hold)*
Unlocks all the doors
Opens the windows (turn and
hold)*
*: This setting must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer. ( P. 726)
If communication between the electronic key and vehicle is inter-
rupted ( P. 286) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
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6988-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 632)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 7 6 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 325)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 726)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 285)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
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6998-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm
( P. 7 6 ) :
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 78)
Open the hood. (P. 584)
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
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