751-3. Emergency assistance
1
PRIUS_OM_OM47F32E_(EE)
For safety and security
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the ERA-GLONASS/EVAK control center.* The answering operator
receives the vehicle’s location, the time of the incident and the vehi-
cle VIN, and attempts to speak with the vehicle occupants to
assess the situation. If the occupants are unable to communicate,
the operator automatically treats the call as an emergency and con-
tacts the nearest emergency services provider (112 system etc.) to
describe the situation and request that assistance be sent to the
location.
*: In some cases, the call cannot be made. ( P. 7 7 )
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
ERA-GLONASS/EVAK control center.* The answering operator will
determine your vehicle’s location, assess the situation, and dis-
patch the necessary assistance required.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 7 7 )
Emergency Notification Services
781-3. Emergency assistance
PRIUS_OM_OM47F32E_(EE)
WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emergency Call
in case of accidents such as traffic accidents or sudden medical emergen-
cies, and it does not protect the driver or passengers in any way. Please
drive safely and fasten your seatbelts at all times for your safety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● Since the system detects shocks, the automatic reporting may not always
occur synchronized with the operation of the airbag system. (If the vehicle
is struck from behind, etc.)
● For safety, do not make the Emergency Call while driving.
Making calls during driving may caus e mishandling of the steering wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings before mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■ To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not impact
it.
■ If the “SOS” button panel, speaker or microphone malfunctions during
an Emergency Call or manual maintenance check
It may not be possible to make Emergency Calls, confirm the system status,
or communicate with the ERA-GLONASS/EVAK control center operator. If
any of the above equipment is damaged, please consult any authorized
Toyota retailer, Toyota authorized repairer, or any reliable repairer.
4935-4. Using the other interior features
PRIUS_OM_OM47F32E_(EE)
5
Interior features
Pull the armrest down for use.
The coat hooks are provided with
the rear assist grips.
Armrest
NOTICE
To prevent damage to the armrest, do not apply too much load on the arm-
rest.
Coat hooks
WARNING
Do not hang coat hangers or other hard or sharp objects on the hook. If the
SRS curtain shield airbags deploy, these items may become projectiles,
causing death or serious injury.
5036-1. Maintenance and care
PRIUS_OM_OM47F32E_(EE)
6
Maintenance and care
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■ Water in the vehicle
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air intake vent, and in the luggage com-
partment.
Doing so may cause the hybrid battery (traction battery), electrical compo-
nents, etc. to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 40)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
● Vehicles with wireless charger:
Do not let the wireless charger ( P. 487) get wet. Failure to do so may
cause the charger to become hot and cause burns or could cause electric
shock resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.
5687-1. Essential information
PRIUS_OM_OM47F32E_(EE)
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■ Emergency flashers
● If the emergency flashers are used for a long time while the hybrid system is
not operating (while the “READY” indicator is not illuminated), the 12-volt
battery may discharge.
● If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will turn on automatically.
The emergency flashers will turn off automatically after operating for approx-
imately 20 minutes. To manually turn the emergency flashers off, press the
switch twice.
(The emergency flashers may not turn on automatically depending on the
force of the impact and conditions of the collision.)
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
5817-2. Steps to take in an emergency
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7
When trouble arises
Low engine oil pressure warning light
(warning buzzer)*2
Indicates that the engine oil pressure is too low
Immediately stop the vehicle in a safe place and con-
tact any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
Malfunction indicator lamp
Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system;
• The electronic throttle control system; or
• The emission control system (if equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions
6157-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
WARNING
■When fixing the flat tire
● Stop your vehicle in a safe and flat area.
● Do not touch the wheels or the area around the brakes immediately after
the vehicle has been driven.
After the vehicle has been driven, the wheels and the area around the
brakes may be extremely hot. Touching these areas with hands, feet or
other body parts may result in burns.
● Connect the valve and hose securely with the tire installed on the vehicle.
If the hose is not properly connected to the valve, air leakage may occur
as sealant may be sprayed out.
● If the hose comes off the valve while inflating the tire, there is a risk that
the hose will move abruptly due to air pressure.
● After inflation of the tire has completed, the sealant may splatter when the
hose is disconnected or some air is let out of the tire.
● Follow the operation procedure to repair the tire. If the procedures not fol-
lowed, the sealant may spray out.
● Keep back from the tire while it is being repaired, as there is a chance of it
bursting while the repair operation is being performed. If you notice any
cracks or deformation of the tire, turn off the compressor switch and stop
the repair operation immediately.
● The repair kit may overheat if operated for a long period of time. Do not
operate the repair kit continuously for more than 40 minutes.
● Parts of the repair kit become hot during operation. Be careful handling the
repair kit during and after operation. Do not touch the metal part connect-
ing the bottle and the compressor. It will be extremely hot.
● Do not attach the vehicle speed warning sticker to an area other than the
one indicated. If the sticker is attached to an area where an SRS airbag is
located, such as the pad of the steering wheel, it may prevent the SRS air-
bag from operating properly.
686Alphabetical index
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Alphabetical index
A/C............................................. 458
Air conditioning filter.............. 542
Automatic air conditioning
system ................................ 458
Blower customization ............ 462
Eco score (A/C score) ........... 150
Front seat concentrated
airflow mode (S-FLOW)...... 461
ABS (Anti-lock Brake
System) .................................. 441
Function ................................ 441
Warning light ......................... 581
ACA (Active Cornering
Assist) .................................... 441
Active Cornering Assist
(ACA) ...................................... 441
AHB (Automatic High
Beam) ..................................... 266
Air conditioning filter .............. 542
Air conditioning system .......... 458
Air conditioning filter.............. 542
Automatic air conditioning
system ................................ 458
Blower customization ............ 462
Eco score (A/C score) ........... 150
Front seat concentrated
airflow mode (S-FLOW)...... 461
Air intake vent ............................ 85
Cleaning ................................ 545
Airbag manual on-off
system ...................................... 51Airbags ....................................... 39
Airbag manual on-off
system .................................. 51
Airbag operating conditions .... 45
Airbag precautions for your
child ...................................... 41
Airbag warning light .............. 581
Correct driving posture ........... 32
Curtain shield airbag
operating conditions ............. 46
Curtain shield airbag
precautions........................... 43
General airbag precautions .... 41
Locations of airbags................ 39
Modification and disposal of
airbags.................................. 44
Side airbag operating
conditions ............................. 46
Side airbag precautions .......... 42
Side and curtain shield
airbags operating
conditions ............................. 46
Side and curtain shield
airbags precautions .............. 43
SRS airbags............................ 39
Alarm .......................................... 93
Alarm ...................................... 93
Intrusion sensor ...................... 96
A