2023 TOYOTA MIRAI tow

4498-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
8-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When towing the vehicle
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain and related
parts may be damaged, an acci-
dent may occur due to a change
in direction of the vehicle or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the rear wheels
and possibly leading to an acci-
dent resulting in death or seri-
ous injury:
• Unfasten the driv er’s seat belt
and open the driver’s door.

4508-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the rear wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service. 
There is a malfunction in the
shift control system. ( P.464)
 There is a malfunction in the
immobilizer system. ( P.70)
 There is a malfunction in the
smart key system. ( P.482)
 The 12-volt battery is dis-
charged. ( P.485)
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
 The fuel cell system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front
Use a towing dolly under the
WARNING

4518-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
■Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
When using a flatbed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flatbed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off. If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1
Take out the screwdriver and
towing eyelet.
Type A
Screwdriver
To w i n g e y e l e t
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure

4528-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
Ty p e B
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover
using a flathead screwdriver.
If the driver is a Phillips-head,
replace it with flathead.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand. 4
Tighten down the towing eye-
let securely using a screw-
driver or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the fuel cell system.
If the fuel cell system does not
start, turn the po wer switch to ON.
7Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.192)
■While towing
If the fuel cell sys tem is off, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
■Before transporting or towing in
frozen areas
Operate the water release function.
Otherwise, the fue l cell system may
freeze and the veh icle may not be
able to be started. ( P.196)

4698-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
Ty p e A Emergency tire puncture repair kit
Towing eyelet
Location of the emergency ti re puncture repair kit and
tools

4708-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
Ty p e B
Emergency tire puncture repair kit
Towing eyelet
BottleHose
Air release cap
Sticker
Compressor
Power plug
Air pressure gauge
Compressor switchEmergency tire puncture
repair kit components

4878-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
8
When trouble arises
■Starting the fuel cell system
when the 12-volt battery is dis-
charged
The fuel cell system cannot be
started by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the fuel cell
system is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. ( P.526)
●If the 12-volt battery discharges, it
may not be possible to shift the
shift position to other positions.
In this case, the vehicle cannot be
towed without lifting both rear
wheels because the rear wheels will
be locked.
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the fuel cell system
may be unable to s tart. (The 12-volt battery recharges automatically
while the fuel cell
system is operat-
ing.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The fuel cell system may not start
on the first attempt after the 12-
volt battery has recharged but will
start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●When the 12-volt battery is recon-
nected, start the fuel cell system,
depress the brake pedal, and con-
firm that it is possible to shift into
each shift position.
●If the battery is removed or the ter-
minals disconnected without oper-
ating the water release function
during cold weather, the vehicle
may not start due to the fuel cell
system being frozen. To prevent
this, operate th e water release
function before removing the bat-
tery or disconnecting the termi-
nals. ( P.196)

4948-2. Steps to take in an emergency
Owners Manual_USA_M62064_en
1Set the parking brake and
stop the fuel cell system.
2 Remove the mud, snow or
sand from around the rear
wheels.
3 Place wood, stones or some
other material under the rear
wheels to help provide trac-
tion.
4 Restart the fuel cell system.
5 Shift the shift position to D or
R and release the parking
brake. Then, while exercising
caution, depress the acceler-
ator pedal.
■When it is difficult to free the
vehicle
Press the switch to turn off
TRAC.
“Traction Control Turned Off”
If the vehicle becomes
stuck
Carry out the following pro-
cedures if the tires spin or
the vehicle becomes stuck
in mud, dirt or snow:
Recovering procedure
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift posi-
tion
Be careful not to shift the shift
position with the accelerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death o r serious injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the rear wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.