2023 TOYOTA HIGHLANDER HYBRID towing

2964-5. Using the driving support systems
specified are installed
●If the front of the vehicle is raised
or lowered due to the carried load
●When turning while backing up
●When a vehicle turns into the
detection area
■Situations in which the system
may operate even if there is no
possibility of a collision
Instances of the RCTA function
unnecessary detec ting a vehicle
and/or object may increase in the
following situations:
●When the parking space faces a
street and vehicles are being
driven on the street
●When the distanc e between your
vehicle and metal objects, such as
a guardrail, wall, sign, or parked
vehicle, which may reflect electri-
cal waves toward the rear of the
vehicle, is short
●When equipment that may
obstruct a sensor is installed, such
as a towing eyelet, bumper pro-
tector (an additional trim strip,
etc.), bicycle car rier, or snow plow
●When a vehicle passes by the
side of your vehicle
●When a detected vehicle turns
while approaching the vehicle
●When there are spinning objects
near your vehicle such as the fan
of an air conditioning unit
●When water is splashed or
sprayed toward the rear bumper,
such as from a sprinkler
●Moving objects (f lags, exhaust
fumes, large rain droplets or
snowflakes, rain water on the road
surface, etc.)
●When the distance between your
vehicle and a guardrail, wall, etc.,
that enters the detection area is
short
●Gratings and gutters

2984-5. Using the driving support systems
detect approaching vehicles in
the detection area behind the
vehicle when backing up.
(P.307)
WARNING
■Cautions regarding the use of
the system
Do not overly rely on the system,
as doing so may lead to an acci-
dent.
Always drive while checking the
safety of the surroundings of the
vehicle.
Depending on the vehicle and
road conditions, weather, etc., the
system may not operate.
The detection capa bilities of sen-
sors and radars are limited.
Always drive while checking the
safety of the surroundings of the
vehicle.
●The driver is solely responsible
for safe driving. Always drive
carefully, taking care to observe
your surroundings. The Parking
Support Brake system is
designed to provide support to
lessen the severity of collisions.
However, it may not operate in
some situations.
●The Parking Support Brake sys-
tem is not designed to stop the
vehicle completely. Additionally,
even if the system has stopped
the vehicle, it is necessary to
depress the brake pedal imme-
diately as brake control will be
canceled after approximately 2
seconds.
●It is extremely dangerous to
check the system operations by
intentionally driving the vehicle
into the direction of a wall, etc.
Never attempt such actions.
■When to disable the Parking
Support Brake
In the following situations, disable
the Parking Suppor t Brake as the
system may opera te even though
there is no possibility of a colli-
sion.
●When inspecting the vehicle
using a chassis roller, chassis
dynamo or free roller
●When loading the vehicle onto a
boat, truck or other transport
vessel
●If the suspension has been
modified or tires of a size other
than specified are installed
●If the front of the vehicle is
raised or lowered due to the
carried load
●When equipment that may
obstruct a sensor is installed,
such as a towing eyelet, bumper
protector (an additional trim
strip, etc.), bicycle carrier, or
snow plow
●When using automatic car
washing devices
●If the vehicle cannot be driven in
a stable manner, such as when
the vehicle has been in an acci-
dent or is malfunctioning
●When the vehicle is driven in a
sporty manner or off-road
●When the tires are not properly
inflated
●When the tires are very worn
●When a tire chains, compact
spare tire or an emergency tire
puncture repair kit is used
●When your vehicle is towing a
trailer or during emergency tow-
ing

3525-3. Using the storage features
2Press the lock release but-
tons to extend the ends of the
luggage cover unit.
3 To install the luggage cover
unit, with the lock release
buttons facing upward, insert
one end into the recess, then
compress the other end and
insert it into the other recess.
4 Pull out the luggage cover
and hook it onto the anchors.■Removing the luggage
cover
1 Release the cover from the
left and right anchors and
allow it to retract.
2 Compress the end of the lug-
gage cover and lift the lug-
gage cover up.
■Stowing the luggage cover
(vehicles without side deck
board)
1 Remove the center deck
board. ( P.464)
2 To store the luggage cover
unit, compress both ends
until they lock.
Store the unit with the lock release
buttons facing up and the cover
portion facing the rear of the vehi-

3535-3. Using the storage features
5
Interior features
cle.
■Stowing the luggage cover
(vehicles with side deck
board)
1 Remove the center deck
board ( P.464) and the side
deck board. ( P.354)
2 To store the luggage cover
unit, compress both ends
until they lock.
Store the unit wit h the lock release
buttons facing up and the cover
portion facing the rear of the vehi-
cle.
WARNING
■Luggage cover
●When installing/stowing the lug-
gage cover, make sure that the
luggage cover is securely
installed/stowed. Failure to do
so may result in serious injury in
the event of sudden braking or a
collision.
●Do not place anything on the
luggage cover. In the event of
sudden braking or turning, the
item may go flying and strike an
occupant. This could lead to an
unexpected accident, resulting
in death or serious injury.
●Do not allow children to climb
on the luggage cover. Climbing
on the luggage cover could
result in damage to the luggage
cover, possibly causing death or
serious injury to the child.
●Do not point the luggage cover
unit at your face or body, as
doing so may cause injuries if
the cover ends extend sud-
denly.
NOTICE
■When using the luggage
cover
●Do not put heavy items on the
luggage cover.
●Install the cover unit in the cor-
rect direction so that the lock
release button faces upward.

3986-3. Do-it-yourself maintenance
be consumed while driving. In the
following situatio ns, oil consump-
tion may increase, and engine oil
may need to be ref illed in between
oil maintenance intervals.
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating o r decelerating
frequently
●When leaving the engine idling for
a long time, or wh en driving fre-
quently through heavy traffic
■If the oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any engine
oil from the engine cover as soon as
possible using a neutral detergent.
Do not use an organic solvent such
as brake cleaner.
■After changing the engine oil
The engine oil maintenance data
should be reset. Perform the follow-
ing procedures:
7-inch display
1 Select of the multi-informa-
tion display.
2 Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, se lect “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-information display
when the reset procedure has
been completed.
12.3-inch display
1 Select of the multi-informa-
tion display.
2 Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, select “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-inform ation display
when the reset procedure has
been completed.
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe and acceptable
manner. Do not dispose of used
oil and filters in h ousehold trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the reach of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.

4417-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.218)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Towing with a wheel-lift
type truck
WARNING
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.

4427-2. Steps to take in an emergency
WARNING
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
AWD models
Be sure to transp ort the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires co ntacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending o n the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.

4437-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off. 
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms