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7
When trouble arises
When trouble arises
7-1. Essential information
Emergency flashers .......... 304
If your vehicle has to be
stopped in an emergency 304
If the vehicle is trapped in rising
water............................... 305
7-2. Steps to take in an emer-
gency
If your vehicle needs to be
towed .............................. 307
If you think something is wrong
....................................... 311
Fuel pump shut off system 312
If a warning light turns on or a
warning buzzer sounds... 313
If a warning message is dis-
played ............................. 321
If you have a flat tire ......... 323
If the engine will not start .. 335
If you lose your keys ......... 336
If the electronic key does not
operate properly ............. 337
If the vehicle battery is dis-
charged .......................... 339
If your vehicle overheats... 344
If the vehicle becomes stuck
....................................... 346
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7-2. Steps to take in an emergency
When trouble arises
7-2.Ste ps to take in an emerg ency
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer or commercial towing
service, using a wheel-lift type
truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
If towing your vehicle with a
wheel-lift type truck, use a tow-
ing dolly. ( P.307, 308)
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle with all four wheels raised off the ground. If
the vehicle is towed with the tires con- tacting the ground, the drivetrain or related parts may be damaged, the
vehicle may fly off the truck.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steer- ing wheel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.If not securely installed, towing eye-
lets may come loose during towing.
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7-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
The engine is running but the
vehicle does not move.
The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift
type truck
●Do not tow the vehicle from the rear when the engine switch is off. The
steering lock mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-
ing at the opposite end of the raised vehicle. Without adequate clear-ance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the suspension components.
■When towing a vehicle equipped with the Stop & Start system
If it is necessary to tow the vehicle with all four wheels on the ground, perform the following procedure
before towing the vehicle in order to protect the system. Turn the engine switch off and then start the engine or
turn the engine switch to ON.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
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7-2. Steps to take in an emergency
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the engine
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for at most 80 km (50 miles) at
under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the towing eyelet.
( P.285, 325)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi- cle body as shown in the illustration.
NOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck to
prevent body damage.
Using a flatbed truck
Emergency towing
Emergency towing proce-
dure
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7-2. Steps to take in an emergency
3Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench* or hard metal bar.
*: Wheel nut wrench is not installed in
this vehicle. You can purchase it from
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7 Shift the shift lever to N and
release the parking brake.
■While towing
If the engine is not running, the power
assist for the brakes and steering will not function, making steering and brak-ing more difficult.
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7-2. Steps to take in an emergency
When trouble arises
Towing eyelet
Emergency tire puncture repair kit
Bottle
Sticker
Location of the emergency tire puncture repair kit and tools
Emergency tire puncture
repair kit components
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7-2. Steps to take in an emergency
1Stop the engine. Set the parking
brake and shift the shift lever to
N.
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide traction.
4 Restart the engine.
5 Shift the shift lever to 1 or R and
release the parking brake. Then,
while exercising caution,
depress the accelerator pedal.
■When it is difficult to free the vehi-
cle
Press the switch to turn off TRC.
The “TRC OFF” indicator light will come
on.
If the vehicle becomes
stuck
Carry out the following proce-
dures if the tires spin or the
vehicle becomes stuck in mud,
dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid
striking other vehicles, objects or peo- ple. The vehicle may also lunge for-ward or lunge back suddenly as it
becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.This may lead to unexpected rapid
acceleration of the vehicle that may cause an accident resulting in death or serious injury.
NOTICE
■To avoid damaging the transmis-sion and other components
●Avoid spinning the front wheels and depressing the accelerator pedal more than necessary.
●If the vehicle remains stuck even
after these procedures are per- formed, the vehicle may require towing to be freed.
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8-1. Specifications
Vehicle specifications
Type A
Type B
■When towing a trailer
Add 20.0 kPa (0.2 kgf/cm2 or bar, 3 psi) to the recommended tire inflation pressure, and drive at speeds below 100 km/h (62 mph).
Steering
Free playLess than 30 mm (1.2 in.)
Tires and wheels
Tire size225/40ZR18 (92Y)
Tire inflation pressure
(Recommended cold tire inflation pres-
sure)
Front wheel
kPa (kgf/cm2 or bar,
psi)
Rear wheel
kPa (kgf/cm2 o r b a r,
psi)
220 (2.2, 32)200 (2.0, 29)
Wheel size18 8J
Wheel nut torque103 N•m (10.5 kgf•m, 76 ft•lbf)
Tire size225/40R18 88W
Tire inflation pres-
sure
(Recommended
cold tire inflation
pressure)
Vehicle speed
Front wheel
kPa (kgf/cm2 or bar,
psi)
Rear wheel
kPa (kgf/cm2 o r b a r,
psi)
More than 200 km/h
(124 mph)250 (2.5, 36)230 (2.3, 33)
200 km/h (124
mph) or less220 (2.2, 32)200 (2.0, 29)
Wheel size18 8J
Wheel nut torque103 N•m (10.5 kgf•m, 76 ft•lbf)
Light bulbs
Light bulbsWTyp e
ExteriorLicense plate light5A
InteriorRear interior light8B