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6-1. Maintenance and care
6-1.Mainte nance a nd care
Working from top to bottom, lib-
erally apply water to the vehicle
body, wheel wells and underside
of the vehicle to remove any dirt
and dust.
Wash the vehicle body using a
sponge or soft cloth, such as a
chamois.
For hard-to-remove marks, use
car wash soap and rinse thor-
oughly with water.
Wipe away any water.
Wax the vehicle when the water-
proof coating deteriorates.
If water does not bead on a clean sur-
face, apply wax when the vehicle body
is cool.
■Automatic car washes
●Before washing the vehicle: • Fold the mirrors.
Start washing from the front of the vehi-
cle. Extend the mirrors before driving.
●Brushes used in automatic car washes may scratch the vehicle sur-
face, parts (wheel, etc.) and harm your vehicle’s paint.
●In certain automatic car washes, the rear spoiler may interfere with machine operation. This may prevent
the vehicle from being cleaned prop-
erly or result in damage to the rear
spoiler.
■High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps
around the doors or perimeter of the windows, or spray these areas continu-ously.
■When using a car wash
If the door handle becomes wet while the electronic key is within the effective range, the door may lock and unlock
repeatedly. In that case, follow the fol- lowing correction procedures to wash the vehicle:
●Place the key in a position 2 m (6 ft.) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that the key is not stolen.)
●Set the electronic key to battery-sav-ing mode to disable the smart entry &
start system. ( P.108)
■Wheels and wheel ornaments
●Remove any dirt immediately by using
a neutral detergent.
●Wash detergent off with water immedi-
ately after use.
●To protect the paint from damage,
make sure to observe the following precautions.• Do not use acidic, alkaline or abrasive
detergent • Do not use hard brushes• Do not use detergent on the wheels
when they are hot, such as after driv- ing or parking in hot weather
■Bumpers
Do not scrub with abrasive cleaners.
■Front side windows water-repel-
lent coating (if equipped)
●The following precautions can extend
the effectiveness of the water-repel- lent coating.• Remove any dirt, etc., from the front
side windows regularly. • Do not allow dirt and dust to accumu-
Cleaning and protecting
the vehicle exterior
Perform cleaning in a manner
appropriate to each compo-
nent and its material.
Cleaning instructions
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6-1. Maintenance and care
Maintenance and care
late on the windows for a long period.
Clean the windows with a soft, damp cloth as soon as possible.• Do not use wax or glass cleaners that
contain abrasives when cleaning the windows.• Do not use any metallic objects to
remove condensation build up.
●When the water-repellent perfor-
mance has become insufficient, the coating can be repaired. Consult any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neutral detergent and water to clean the dirt off.
●Wipe the surface with a dry, soft cloth to remove any remaining moisture.
●To remove oily deposits, use alcohol wet wipes or a similar product.
■Carbon film (if equipped)
●Do not attach a roof carrier on the car-bon-film. It may damage the film sur-
face.
●On l y u se lo w t em pe r a tu r e wat e r ; 50 ° C
(122°F) or less, for an automatic car wash and high pressure washer.
Do not use the high pressure washer to
the film edge to avoid coming off.
●Do not take heated water more than 90°C (194°F) directly. It may cause the film to come off easily.
●Only use a neutral detergent which is approved for car wash use and water.
●Do not wax or apply a coating to the film to keep film textured appearance.
●Dirt like bird droppings and oil should be cleaned off with a neutral detergent
immediately.
■Brake
●Painted brake calipers
• When using detergent, use neutral
detergent. Do not use hard brushes or abrasive cleaners, as they will dam-age the paint.
• Do not use detergent on the brake cal- ipers when they are hot.• Wash detergent off immediately after
use.
●Rust may form if the vehicle is parked
with wet brake pads or disc rotors, causing them to stick. Before parking the vehicle after it is washed, drive
slowly and apply the brakes several times to dry the parts.
WARNING
■When washing the vehicle
Do not apply water to the inside of the engine compartment. Doing so may cause the electrical components, etc.
to catch fire.
■When cleaning the windshield
Set the wiper switch to off. If the wiper switch is in “AUTO”, the wipers may operate unexpectedly in the following
situations, and may result in hands being caught or other serious injuries and cause damage to the wiper
blades.
Off
AUTO
●When the upper part of the wind- shield where the raindrop sensor is
located is touched by hand
●When a wet rag or similar is held
close to the raindrop sensor
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6-1. Maintenance and care
WARNING
●If something bumps against the windshield
●If you directly touch the raindrop sensor body or if something bumps
into the raindrop sensor
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled sufficiently, as touching a hot
exhaust pipe can cause burns.
■Precaution regarding the rear
bumper with Blind Spot Monitor (if equipped)
If the paint of the rear bumper is
chipped or scratched, the system may malfunction. If this occurs, consult with any authorized Toyota retailer or
Toyota authorized repairer, or any reli- able repairer.
NOTICE
■To prevent paint deterioration and corrosion on the body and components (aluminum wheels,
etc.)
●Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on
the paint surface
• If dead insects, insect droppings or
bird droppings are present on the paint surface
• After driving in an area contami- nated with soot, oily smoke, mine dust, iron powder or chemical sub-
stances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gas- oline are spilled on the paint sur-face
●If the paint is chipped or scratched, have it repaired immediately.
●To prevent the wheels from corrod-ing, remove any dirt and store in a
place with low humidity when stor- ing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard
brush. This may damage the surfaces of the lights.
●Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■To prevent damage to the wind-shield wiper arms
When lifting the wiper arms away
from the windshield, pull the driver side wiper arm upward first, and repeat for the passenger side. When
returning the wipers to their original position, do so from the passenger side first.
■When using an automatic car wash
Set the wiper switch to the off posi- tion. If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
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6-1. Maintenance and care
Maintenance and care
Remove dirt and dust using a
vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with
lukewarm water.
If dirt cannot be removed, wipe it
off with a soft cloth dampened
with neutral detergent diluted to
approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent
and water.
■Shampooing the carpets
There are several commercial foaming-
type cleaners available. Use a sponge or brush to apply the foam. Rub in over-lapping circles. Do not use water. Wipe
dirty surfaces and let them dry. Excellent results are obtained by keeping the car-pet as dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also check the belts periodically for exces-
sive wear, fraying or cuts.
NOTICE
■When using a high pressure car wash
●Vehicles with rear view monitor sys-tem: When washing the vehicle, do not spray the camera or its sur-
rounding area directly with a high pressure washer. Shock applied from high pressure water may
cause the device to not operate normally.
●Vehicles with Toyota Safety Sense: Do not spray water directly on the radar which is equipped behind the
emblem. Otherwise it may cause the device to be damaged.
●Do not bring the nozzle tip close to boots (rubber or resin manufac-tured cover), connectors or the fol-
lowing parts. The parts may be damaged if they come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at least 30 cm (11.9 in.) away from the vehi-cles body. Otherwise resin section,
such as moldings and bumpers, may be deformed and damaged. Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of the
windshield continuously. If water enters the air conditioning system intake located near the lower part of
the windshield, the air conditioning system may not operate correctly.
●Do not wash the underside of the vehicle using a high pressure car washer.
Cleaning and protecting
the vehicle interior
Perform cleaning in a manner
appropriate to each compo-
nent and its material.
Protecting the vehicle inte-
rior
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6-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the
vehicle. Doing so may cause electrical com-ponents, etc. to malfunction or
catch fire.
●Do not get any of the SRS compo-
nents or wiring in the vehicle interior wet. ( P. 3 4 ) An electrical malfunction may
cause the airbags to deploy or not function properly, resulting in death or serious injury.
■Cleaning the interior (especially instrument panel)
Do not use a polish wax or polish cleaner. The instrument panel may reflect off the windshield, obstructing
the driver’s view and leading to an accident, resulting in death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehicle interior or cause streaks or
damage to painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or gaso-
line, alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions,
such as thinner, benzene, and alco- hol
●Do not use a polish wax or polish cleaner. The instrument panel’s or other interior part’s painted surface
may be damaged.
■Preventing damage to leather surfaces
Observe the following precautions to
avoid damage to and deterioration of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of time. Park the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the
upholstery, as they may stick to the leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with
water. Vehicle systems such as the audio system may be damaged if water
comes into contact with electrical components such as the audio sys-tem above or under the floor of the
vehicle. Water may also cause the body to rust.
■When cleaning the inside of the windshield (vehicles with Toyota Safety Sense)
Do not allow glass cleaner to contact the lens. Also, do not touch the lens. ( P.153)
●Be careful not to scratch or damage the heater wires or antenna.
■Cleaning the inside of the rear window
●Do not use glass cleaner to clean the rear window, as this may cause damage to the rear window defog-
ger heater wires or antenna. Use a cloth dampened with lukewarm water to gently wipe the window
clean. Wipe the window in strokes running parallel to the heater wires or antenna.
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6-1. Maintenance and care
Maintenance and care
Remove dirt using a water-
dampened soft cloth or synthetic
chamois.
Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
■Cleaning the areas with satin-finish
metal accents
The metal areas use a layer of real metal for the surface. It is necessary to
clean them regularly. If dirty areas are left uncleaned for long periods of time, they may be difficult to clean.
Remove dirt and dust using a
vacuum cleaner.
Wipe off any excess dirt and dust
with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approxi-
mately 5% neutral wool detergent.
Wring out any excess water from
the cloth and thoroughly wipe off
all remaining traces of detergent.
Wipe the surface with a dry, soft
cloth to remove any remaining
moisture. Allow the leather to dry
in a shaded and ventilated area.
■Caring for leather areas
Toyota recommends cleaning the inte-
rior of the vehicle at least twice a year to maintain the quality of the vehicle’s inte-rior.
Remove dirt and dust using a
vacuum cleaner.
Wipe it off with a soft cloth damp-
ened with neutral detergent
diluted to approximately 1%.
Wring out any excess water from
the cloth and thoroughly wipe off
remaining traces of detergent
and water.
Cleaning the areas with
satin-finish metal accents
Cleaning the leather areas
Cleaning the synthetic
leather areas
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6-2. Matte paint care guide (if equipped)
Maintenance and care
Enlarged surface
Illustrations in this manual are sim-
plified for explanation and may not
represent the actual vehicle.
Glossiness of a surface is seen by
the human eyes by a difference in
the amount of light that reflects off
the surface.
A surface painted with normal clear
coat is flat and smooth. As the
amount of light that reflects off the
surface is large, the vehicle body
will appear glossy.
A surface painted with a matte clear
coat is slightly uneven due to the
added matting agent. As the light
shining on an uneven surface is dif-
fused significantly, the amount of
light reflected is small, making the
vehicle body look not glossy, with a
unique texture.
If the painted surfaces of the vehi-
cle are dirty, wash the vehicle
immediately. (Washing your vehi-
cle P.256)
Cleaning and protecting the vehicle exterior
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6-2. Matte paint care guide (if equipped)
Maintenance and care
Take care in order to not damage
the painted surfaces.
When minor damage occurs to a
vehicle with a normal clear coat, it
can be repaired by polishing it or
using touch up paint. In contrast, a
matte clear coat cannot be repaired
using these methods.
If these methods are used the
unevenness of the matte clear coat
may be removed or filled in. In
either case, the surface will
become more flat, making it appear
more glossy, possibly permanently
losing its matte properties.
In order to maintain the matte finish
when repairing damage, it will be
necessary to repaint the entire part.
Vehicle paint can be deteriorated
by ultraviolet rays, rain, and
other natural factors. In order to
ensure the life of the paint, it is
recommended that the vehicle
be stored in a paved garage
which blocks the paint from
direct sunlight, rain, wind, and
ground moisture.
If a vehicle cover is to be used,
use one with an inner side which
is fleece, non-woven, etc. as it is
less likely to damage the paint.
Even when using a vehicle
cover, storing the vehicle in a
paved garage is recommended.
■Using a vehicle cover
●Use an appropriately sized vehicle
cover for your vehicle. For details,
Repair of paint damage Daily vehicle storage